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Date: Mon, 14 Aug 2023 23:09:01 +0000
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Subject: Re: Message from Walmart.com Customer, Ref ID:
 703662100A5A4AB1B5696298CE29FA87 #Ref 2023081100316573
From: Amy Byrd <pc-703662100A5A4AB1B5696298CE29FA87@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<html><head><meta http-equiv=3D"content-type" content=3D"text/html; charset=
=3Dutf-8"></head><body dir=3D"auto">Hello,<div><br></div><div>My address is=
 210 W Harrington Pl Superior, AZ 85173.</div><div><br></div><div>I appreci=
ate your assistance and quick response.&nbsp;</div><div><br></div><div>Amy =
Byrd<br><br><div dir=3D"ltr">Sent from my iPhone</div><div dir=3D"ltr"><br>=
<blockquote type=3D"cite">On Aug 14, 2023, at 7:07 AM, Designer Living Inc.=
 &lt;ps-703662100A5A4AB1B5696298CE29FA87@relay.walmart.com&gt; wrote:<br><b=
r></blockquote></div><blockquote type=3D"cite"><div dir=3D"ltr">=EF=BB=BF<p=
>Hello&nbsp;<span style=3D"text-wrap: wrap;">Amy/ Walmart-</span></p><p><sp=
an style=3D"text-wrap: wrap;"><br></span></p><p><span style=3D"text-wrap: w=
rap;">Thank you for the information that you have provided, I have found yo=
ur order. We apologize for the product that you have received, as our one t=
ime courtesy we will send you a replacement order. Can you please confirm t=
he address in where we will send you the replacement order?</span></p><p><s=
pan style=3D"text-wrap: wrap;"><br></span></p><p><span style=3D"text-wrap: =
wrap;">Sincerely,</span></p><p><span style=3D"text-wrap: wrap;">Kyle</span>=
</p><p><span style=3D"text-wrap: wrap;">Designer Living</span></p><p><span =
style=3D"text-wrap: wrap;">info@designerliving.com</span></p><p>=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D</p><p>Hi,</p><p><br></p><p>Thank you for the quick response. &nbsp;I ha=
ven=E2=80=99t fully opened it so I=E2=80=99m not certain everything is in i=
t. &nbsp;I had planned to wash it once it came in and was getting ready to =
take it out when I noticed all the hairs all throughout the packaging. &nbs=
p;There=E2=80=99s a lot more but they are very hard to see in a picture aga=
inst the darker fabric. Here are some pictures as well as a screen shot of =
the order number and info from Walmart. &nbsp;The bag may have had some kin=
d of sticker on it at one time and now it=E2=80=99s just sticky dirt residu=
e I placed my hand behind it in order to see it better in the picture.&nbsp=
;</p><p><br></p><p><img alt=3D"image0.png" src=3D"cid:34AF679B-1AF6-401E-8C=
58-A3409A717099-L0-001" data-unique-identifier=3D""><img alt=3D"image1.jpeg=
" src=3D"cid:40C0A211-1CFE-47C1-B0AB-FF7A068A533B-L0-001" data-unique-ident=
ifier=3D""><img alt=3D"image2.jpeg" src=3D"cid:76DD1BEF-FA5B-4EE2-B074-1038=
3B656A9E-L0-001" data-unique-identifier=3D""><img alt=3D"image3.jpeg" src=
=3D"cid:41B52E6C-A0C3-4D4D-9648-0FCEC01B7655-L0-001" data-unique-identifier=
=3D""><img alt=3D"image4.jpeg" src=3D"cid:0F0442FB-7D97-49F4-A95B-664247696=
EBF-L0-001" data-unique-identifier=3D""><img alt=3D"image5.jpeg" src=3D"cid=
:561B6E75-C4F3-44FA-B744-0102090A2065-L0-001" data-unique-identifier=3D""><=
br></p><p><br></p><p>Thanks,</p><p>Amy Byrd<br><br></p><p>Sent from my iPho=
ne</p><p><br></p><blockquote>On Aug 11, 2023, at 12:08 PM, Designer Living =
Inc.</blockquote><blockquote><p>=EF=BB=BF</p><p>Hello&nbsp; Amy/ Walmart-</=
p><p><br></p><p>Thank you for your email. Can you provide us the order numb=
er of the purchase inlcuding the photo of the product?</p><p><br></p><p>Sin=
cerely,</p><p>Kyle</p><p>Designer Living</p><p>info@designerliving.com</p><=
p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D</p><p><br></p><p>Hi <strong>Designer Living Inc.,</strong><=
/p><p><br><br></p><p>You have received an inquiry from <strong>Amy Byrd</st=
rong> <br><br><strong>Hello, I purchased a brown Madison park quilt set fro=
m you through Walmart. &nbsp;It took a while to FS here and it came package=
d nicely in the plastic zipper case but has animal hair throughout the enti=
re package. &nbsp;I haven=E2=80=99t taken it out to fully inspect it but I =
assumed this was supposed to be new and unused when I purchased it as it di=
dn=E2=80=99t say used anywhere in the description? </strong> <br><br>You ca=
n respond to the customer directly by replying to this email. Please respon=
d to this inquiry within 48 hours based on our <a href=3D"https://sellerhel=
p.walmart.com/s/guide?article=3D000006402">Marketplace Seller Customer Care=
 Requirements</a>. We will keep a copy of each email sent and received to h=
elp resolve disputes, improve customer experience, and assess seller perfor=
mance.</p><p><br><br></p><p>Thank you, <br>Walmart Customer Service Team</p=
><p><br><br></p><p>RefID: 703662100A5A4AB1B5696298CE29FA87</p><p><img width=
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