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Date: Sat, 12 Aug 2023 11:33:07 +0000
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Subject: Re: Re: Message from Walmart.com Customer: Initiate a return, 200011085457446
 #Ref 2023080800316485
From: Elizabeth Morin <c-4E2C5573092B4E0BBF20970C3AC68BEC@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<div dir=3D"auto">Shame on you Kyle.=C2=A0 This company is selling defectiv=
e products and taking advantage of their unaware customers. =C2=A0</div><di=
v><br><div class=3D"gmail_quote"><div dir=3D"ltr" class=3D"gmail_attr">On T=
hu, Aug 10, 2023 at 10:25 AM Designer Living Inc. &lt;<a href=3D"mailto:s-4=
E2C5573092B4E0BBF20970C3AC68BEC@relay.walmart.com">s-4E2C5573092B4E0BBF2097=
0C3AC68BEC@relay.walmart.com</a>&gt; wrote:<br></div><blockquote class=3D"g=
mail_quote" style=3D"margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-l=
eft:1ex"><p>Hello=C2=A0<span>Elizabeth-</span></p><p><span><br></span></p><=
p>Customer requests are recorder here in our system. Upon checking it here,=
 this is the first time that you have sent us a request for return. Unfortu=
nately, we cannot honor your request this time because Walmart and Designer=
 Living has a strict 30 day return policy and our system won&#39;t accept r=
eturn request that is past both Walmart and Designer Living return policy. =
We apologize for the inconvenience this have caused you.</p><p><br></p><p>S=
incerely,</p><p>Kyle</p><p>Designer Living</p><p><a href=3D"mailto:info@des=
ignerliving.com" target=3D"_blank">info@designerliving.com</a></p><p>=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D</p><p><br></p><p>I don=E2=80=99t find this acceptable. This is the t=
hird email I sent you about it. The first email was within your 30 day rule=
=2E You have not responded to me. Also,=
 these comforters are defective. I hav=
e sent you pictures already. It=E2=80=99s not a matter of whether it=E2=80=
=99s within 30 days they are inferior comforters. I should not have to keep=
 them. I want to return them and get a credit or something else.=C2=A0</p><=
p><br></p><p>On Wed, Aug 9, 2023 at 10:22 AM Designer Living Inc. &lt;<a hr=
ef=3D"mailto:s-4E2C5573092B4E0BBF20970C3AC68BEC@relay.walmart.com" target=
=3D"_blank">s-4E2C5573092B4E0BBF20970C3AC68BEC@relay.walmart.com</a>&gt; wr=
ote:<br></p><blockquote class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;bo=
rder-left:1px #ccc solid;padding-left:1ex"><p>Hello Elizabeth/ Walmart Team=
-</p><p>=C2=A0</p><p>Thank you for your email.=C2=A0 Unfortunately, your re=
turn request is past both Walmart and Designer Living&#39;s 30-day return p=
olicy period; for this reason, we are unable to honor your request at this =
time.</p><p>=C2=A0</p><p>Sincerely,</p><p>Kyle</p><p>Designer Living Custom=
er Service</p><p>1-888-879-8790</p><p><a href=3D"mailto:info@designerliving=
=2Ecom" target=3D"_blank">info@des=
ignerliving.com</a></p><p>=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p=
><p><br></p><p>Dear Designer Living Inc.,=C2=A0</p><p><br></p><p>Elizabeth =
Morin wants to connect with you for the order below:</p><p><br></p><p><stro=
ng> Customer Order Number</strong>:=C2=A0 200011085457446</p><p><strong> Pu=
rchase Order No</strong>:=C2=A0 108813379346685</p><p><strong> Reason for C=
ontact: </strong>=C2=A0Initiate a return</p><p><strong> Item name/number:</=
strong>=C2=A0 Comfort Spaces 4-Piece Queen College Dorm Comforter Set Micro=
fiber Bedding Set Navy/Blue Stripe/213999592</p><p><br><br></p><p><strong>C=
ustomer Message</strong>:<br></p><p>I want to return these comforters for a=
 credit or exchange them for something else.=C2=A0 Defective!</p><p><br></p=
><p><strong>What you need to do now:</strong></p><p>1. Reply to this messag=
e to contact the customer, and do so within 48 hours, per the guidelines ou=
tlined in the <a href=3D"https://sellerhelp.walmart.com/s/guide?article=3D0=
00006402#Customer_Service_Requirements" target=3D"_blank">Marketplace Selle=
r Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</p><p><br><br></p><p>Thank you=
,=C2=A0</p><p>Your Walmart Customer Care Team</p><p><br></p><p><img width=
=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.walmart.com/o/eJw=
czFFqwzAMANDTJJ9BlhQr-vBHYzwY9GNsJ_BspTOkLmRhY7cf9AKvhryRZxstOK9uJlSW8SuYZy=
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VoDJ4zzLASKKydY1xcEFYh0iX5ZUxyP0Pr2GBiqfbdbt2NvP63fns4ZYoxvA10-0vWa3v8DAAD_=
_8yXN_M"></p><img width=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.=
relay.walmart.com/o/eJwczE1KxTAQAODTNMsymUz-Flm8DhVciOLPASZNooG2D0JBvL3wLvC=
VJM04qqom7aK2ESI59ZNyI09ZiwtWSwyhtkLVmm1DD1F8Vj0hoIEAURMiujmbJjqHXGxwDSlMBK=
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ZnfJnPjr4_P15f1_T8AAP__wFY3ZQ"></blockquote><p><span class=3D"gmail_signatu=
re_prefix">-- </span><br></p><p>Liz<br>Elizabeth A. Morin</p><p><img width=
=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.walmart.com/o/eJw=
czFFqxCAQANDTxM8wzowT_fBjIxYK-1HaE9g4boWsC2lo6e0Le4FXY2kkrEajlWAFaQEwX1FFXZ=
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_8udOBc"></p><img width=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.=
relay.walmart.com/o/eJwczEtKxjAQAODT_FmWSWbyWmTxd6jgQhQfB0g7GQ30AaUg3l70Ap-=
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V9ueOePt_fnp-n1NwAA___xvzeT">
</blockquote></div></div><span class=3D"gmail_signature_prefix">-- </span><=
br><div dir=3D"ltr" class=3D"gmail_signature" data-smartmail=3D"gmail_signa=
ture">Liz<br>Elizabeth A. Morin</div>
<img width=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.walmart=
=2Ecom/o/eJwczF1KAzEQAODTbB6XyeRv8pCHbo=
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