Delivered-To: info@designerliving.com Received: by 2002:a05:7000:5466:b0:4fe:3cab:8579 with SMTP id d6csp1422660mas; Fri, 11 Aug 2023 18:08:23 -0700 (PDT) X-Google-Smtp-Source: AGHT+IFvEoFfcUW4bL9Nf46qSG23GVUGMgPpDw8bbHt9qWPAyNcmL1i514clED9AYrQtscOy7Xjk X-Received: by 2002:a05:6808:18a7:b0:3a7:96e5:6a85 with SMTP id bi39-20020a05680818a700b003a796e56a85mr4116427oib.0.1691802503029; Fri, 11 Aug 2023 18:08:23 -0700 (PDT) ARC-Seal: i=1; a=rsa-sha256; t=1691802503; cv=none; d=google.com; s=arc-20160816; b=pLBahlXhJoIxLflmpi9PKJXdgc0bY7Zp4p1ja3RzqRO5y4F/eaT2wpVvKSQIq1UDFS HXmJLHPYF4Til9Mm7sbjaEerDexoR7I0+Bwsh6EWysV8Rv1BdlPdhOeXQfn5uNTNom58 0AXYyzt3oRJ8UI0cXN7MidSvKYBUGSwLfjdhEpAM6lvI6mNlDYqBssUpqJQB6vZNm0HD VMq9CDPo78s+FsKIKMAx1lJSdhA9acRc34H71MiJVWTTLyi5RZ9vzj24DOwK82iWlXaj Cf3qEwLBYteG77qsGlMpCXPTWVc6NHQFW8iyGIugJM9mKZl8He4s1pLaVo8Jw1f25jTp TLPw== ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed/relaxed; d=google.com; s=arc-20160816; h=content-transfer-encoding:message-id:to:from:subject:mime-version :date:sender:dkim-signature; bh=zyYp7Zwnp4GMA2fJKEM/RHo0nPd4+NSsmxSMcWpz4b0=; fh=IhOBMtqbJUnZJqn5ZvFSaZs/mwe5Fdq2SQwlx1ZnLS0=; b=PcqXXekKWcIIWC+ppqMdVOyU4ynTkCb4LwLKh36TChK2xWjCFcmPz6HgzE6JvsZfc8 4v8mBUYN0LeKejA7BLlRhJKDzpWaXCqvI81bShYb07p5LRlUwjYyxXJq8w5vO1X7ZIMR hBIlOjAurCDdzfT4I9RgTXuqBpte6iPqadYXHpnrCmQxxnDBUqjfUW63WASwBxPcZkGH Lo3O1uB85Rel1H2h3H/aDG0eG9TaE5bbaF4fUMYsS2oOtf7p8hqc4v56XNhuZNJsPh7u zSxvnsziPVLqHi8X6vPLCfFwzfna+pR5ISW2BW1vf3KI28EKtnxybE932VrkXT3SXU2l DNUQ== ARC-Authentication-Results: i=1; mx.google.com; dkim=pass header.i=@relay.walmart.com header.s=smtp header.b=ZJgZqhbT; spf=pass (google.com: domain of bounce+e5c2e7.af364e-info=designerliving.com@relay.walmart.com designates 69.72.42.24 as permitted sender) smtp.mailfrom="bounce+e5c2e7.af364e-info=designerliving.com@relay.walmart.com"; dmarc=pass (p=REJECT sp=REJECT dis=NONE) header.from=walmart.com Return-Path: Received: from m42-24.mailgun.net (m42-24.mailgun.net. [69.72.42.24]) by mx.google.com with UTF8SMTPS id y70-20020a253249000000b00d475d5d6941si4642662yby.287.2023.08.11.18.08.22 for (version=TLS1_3 cipher=TLS_AES_128_GCM_SHA256 bits=128/128); Fri, 11 Aug 2023 18:08:22 -0700 (PDT) Received-SPF: pass (google.com: domain of bounce+e5c2e7.af364e-info=designerliving.com@relay.walmart.com designates 69.72.42.24 as permitted sender) client-ip=69.72.42.24; Authentication-Results: mx.google.com; dkim=pass header.i=@relay.walmart.com header.s=smtp header.b=ZJgZqhbT; spf=pass (google.com: domain of bounce+e5c2e7.af364e-info=designerliving.com@relay.walmart.com designates 69.72.42.24 as permitted sender) smtp.mailfrom="bounce+e5c2e7.af364e-info=designerliving.com@relay.walmart.com"; dmarc=pass (p=REJECT sp=REJECT dis=NONE) header.from=walmart.com DKIM-Signature: a=rsa-sha256; v=1; c=relaxed/relaxed; d=relay.walmart.com; q=dns/txt; s=smtp; t=1691802502; x=1691809702; h=Content-Transfer-Encoding: Content-Type: Message-Id: To: To: From: From: Subject: Subject: Mime-Version: Date: Sender: Sender; bh=zyYp7Zwnp4GMA2fJKEM/RHo0nPd4+NSsmxSMcWpz4b0=; b=ZJgZqhbTHzseDutCjSSzCrTXTBt7wwu4A7FDDjjXdeKsBH4lwucJ5wFCGmsrc9qQqEnBf4Bn4kc7YzZJ4+jUK4XtJBf8b49ayNjWsFjxh9ondjVWm4pi9FVtnOyK6mW1IcswfyrA1mTMyOgF9oiyHkDOUVB8/lFFGHp4DtRlVW8= X-Mailgun-Sending-Ip: 69.72.42.24 X-Mailgun-Sid: WyJiYjQxZiIsImluZm9AZGVzaWduZXJsaXZpbmcuY29tIiwiYWYzNjRlIl0= Received: from ( []) by ecb5374395c0 with HTTP id 64d6db86167fa3121e129213; Sat, 12 Aug 2023 01:08:22 GMT Sender: c-D079D9119186406499CF70F0A1C0F13D@relay.walmart.com Date: Sat, 12 Aug 2023 01:08:22 +0000 Mime-Version: 1.0 Subject: Re: Please contact the customer - InitiateReturn #Ref 2023081100316574 From: Hrant Petrosyan To: Designer Living Inc. X-Mailgun-Tag: CCCP:SELLER X-Mailgun-Track-Opens: true X-Mailgun-Variables: {"incidentId": "D079D9119186406499CF70F0A1C0F13D"} Message-Id: <20230812010822.d8606dda454a4fe3@relay.walmart.com> Content-Type: text/html; charset="utf-8" Content-Transfer-Encoding: quoted-printable

Hello,

Thank you for your prompt respon= se. Is there any way an exception can be made? We would just like to exchan= ge the Full for a Queen size bedding. We initially=C2=A0ordered queen and w= as sent the wrong size.=C2=A0

Sincerely,

911 Housing Solutions=

Your Tempora= ry Housing Specialists

=C2=A0=C2= =A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0= =C2=A0 3D"Picture"

=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0911 = housing solutions=C2=A0

Your = full-service relocations company= =C2=A0

https://911housing.com/

888.707.9111 /=C2=A0 Email - 911housingsolutions@gmail.com

=

Headquarters=C2=A0

7215 Cly= bourn Ave Los Angeles, Ca 91352

Burban= k Branch office=C2=A0

350 N Glenoaks Bl 201 Burbank, C= a 91502

Glendale Branch Office=C2=A0

1345 B Colorado St Glendale, Ca 91205

Montrose Branch Office=C2=A0

252= 0 Honolulu Ave 180 Montrose Ca 91020

Department Of Real Estate BRE # 01487715

=

On Fri, = Aug 11, 2023 at 12:23=E2=80=AFPM info@designerliving.com <s-D079D9119186406499CF70F0A1C0F13D@relay.walm= art.com> wrote:

You have a message from Designer Living Inc. - Walmart.com =C2=A0=

Sales Order Id: =C2=A0200010626023222

Item: =C2=A0 Comfort Spaces Wallace Microfiber 9-Piece Nav= y/Red Stripe Bed in a Bag Comforter Set, Queen

Hello Hrant/ Walmart Team-
=C2=A0
Thank y= ou for your email.=C2=A0 Unfortunately, your return request is past both Wa= lmart and Designer Living's 30-day return policy period; for this reaso= n, we are unable to honor your request at this time.
=C2=A0
Sin= cerely,
Kyle
Designer Living Customer Service
1-888-879-8= 790
info= @designerliving.com
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

Dear Designer L= iving Inc.=C2=A0

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer= for the order below. The customer is receiving a copy of this message.
=

Customer Name:=C2=A0Hrant Petrosyan
<= strong>Customer Order Number:=C2=A0200010626023222
P= urchase Order No:=C2=A0108801869789688
Reason for C= ontact: =C2=A0InitiateReturn
Item name/number: =C2=A0 Comfort Spaces Wallace Microfiber 9-Piece Navy/Red Stripe Bed i= n a Bag Comforter Set, Queen/420017759
Agent message: =C2=A0 Hello. We purchased you queen anti-microbial bed set a little whi= le back. However, we received the wrong size. The product is unused and uno= pened. Please advise how to initiate a return

<= strong>What you need to do now:
1. Reply to this message to = contact the customer, and do so within 48 hours, per the guidelines outline= d in the Marketplace Seller Cus= tomer Care Requirements.
2. If there has been no reply to this communication within 48 hours, = Walmart may proactively refund the customer.

Th= ank you,=C2=A0
Your Walmart Customer Care Team

Walmart Customer Service Team