Subject: Please contact the customer - InitiateReturn
From: Walmart Customer Care <[email-masked]>
To: Designer Living Inc. <[email-masked]>
Date: Fri, 11 Aug 2023 19:17:36 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Hrant Petrosyan

Customer Order Number: 200010626023222

Purchase Order No: 108801869789688

Reason for Contact:  InitiateReturn

Item name/number:   Comfort Spaces Wallace Microfiber 9-Piece Navy/Red Stripe Bed in a Bag Comforter Set, Queen/420017759

Agent message:   Hello. We purchased you queen anti-microbial bed set a little while back. However, we received the wrong size. The product is unused and unopened. Please advise how to initiate a return

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team