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[209.85.220.41]) by mx.google.com with SMTPS id d13-20020a194f0d000000b004fb094c3463sor1860955lfb.21.2023.08.11.10.10.21 for (Google Transport Security); Fri, 11 Aug 2023 10:10:21 -0700 (PDT) Received-SPF: pass (google.com: domain of steven.adams@ship8.com designates 209.85.220.41 as permitted sender) client-ip=209.85.220.41; Authentication-Results: mx.google.com; dkim=pass header.i=@ship8-com.20221208.gappssmtp.com header.s=20221208 header.b=mIMcAA6r; spf=pass (google.com: domain of steven.adams@ship8.com designates 209.85.220.41 as permitted sender) smtp.mailfrom=steven.adams@ship8.com DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=ship8-com.20221208.gappssmtp.com; s=20221208; t=1691773821; x=1692378621; h=cc:to:subject:message-id:date:from:in-reply-to:references :mime-version:from:to:cc:subject:date:message-id:reply-to; bh=2QZbFzP9jy9lPgAUZV1ePeHhu8v7Nkt0LHmKN8EEexk=; b=mIMcAA6ryM7+cNXKel1oWBR9nHTmIOsCaRa2XJxSBNgDqIytoyVBCcWnZEv/PGl1w6 +swvr4MvH6FRTUpEirHMp+hnStqxOK72Dxd55k2MOdJrXk7BQkRERoYdWmGdGD2nFbDb f3XF4DGwAZa1LvnOC6KfSYeiLrPP0rnDemvOO2AS6/HlFXoGErds6EUIxpPXc8js8m0C +++bXVGjipvS4f5SkdE5VA4trQSM4FVtzBp0VghR25nzlN/drzgXL0/MK5dJ5iHMoljm b0Z44y6nc1cxXPTS2oeoFamD5Z5AcuwqdC2yJNviB/RJ4D76qEgPOKc9qsOIO6tR4mxb qd6w== X-Google-DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=1e100.net; s=20221208; t=1691773821; x=1692378621; h=cc:to:subject:message-id:date:from:in-reply-to:references :mime-version:x-gm-message-state:from:to:cc:subject:date:message-id :reply-to; bh=2QZbFzP9jy9lPgAUZV1ePeHhu8v7Nkt0LHmKN8EEexk=; b=jTjX8jsfZFFMdZayoMnZyDt6U6SuGzakTatmbaYAL1SHpe9AGRwYhyI7updftLjA6c ECatIaPwIIT6SB9HEgVwSclIfXkX2wO7lLgOleBJwYXMzrF4F2j9nBtJUWsfVcSDK5PT bDNp/yvtK8NpP7ExSdilNC+RG2FxnPDRCbXoDLJz65k1rPKHuykXZWHhuWyr+cFLa6fz aLkjqlMTgXQqXjjWUzbOSxNv7UNGbI6lcte35WZAla+E9PZkwvByMUWf00jUmL+9J4CC vh9m5Znt+B2vrDVYWw50sJSMe4BXXHRv4J49O6uEbNIp9V/zIobDwWnrPU0HMmRw0g0r COWA== X-Gm-Message-State: AOJu0YyFccJl5MY7xoaveu8+dKtMfa1NHp4UCinaBb/uG63Bg4LQBJ3i kE1gOyBvnuVg60yf1nFahLxS56lmGX9OvN0qDDmKFw== X-Google-Smtp-Source: AGHT+IEqilsZ4qA2U2WvqP6QweP8XZ/90rdLyFCElptVG8OXFvV2u95hcKHjN/JaW+0bSvIaD39Oms/1p7pZLX0jjTY= X-Received: by 2002:ac2:4f09:0:b0:4fd:da95:6f39 with SMTP id k9-20020ac24f09000000b004fdda956f39mr1782309lfr.68.1691773821199; Fri, 11 Aug 2023 10:10:21 -0700 (PDT) MIME-Version: 1.0 References: <8eeee5649c1384646e5671f4f4d3b447@mail.gmail.com> In-Reply-To: <8eeee5649c1384646e5671f4f4d3b447@mail.gmail.com> From: Steven Adams Date: Fri, 11 Aug 2023 13:10:09 -0400 Message-ID: Subject: Re: Customer: Jim & Donna Scanlon, TRK# 1Z8V772R0317874062, Item# MP10-7392, Return# 20230712 To: Lisa Petros Cc: Kristal Groover , ecomcs , Customer Service , info@designerliving.com Content-Type: multipart/alternative; boundary="000000000000a73d410602a8c9b7" --000000000000a73d410602a8c9b7 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Will do, thank you. Steven Adams Rework Clerk 550 Northport Pkwy Port Wentworth, GA 31407 *O:*912.373.7778 x 3845 On Fri, Aug 11, 2023 at 1:09=E2=80=AFPM Lisa Petros wrote: > This is for Olliix order 20731537. Please process as a normal return for > the item and dispose if it is damaged/defective. > > > > Thank you, > > > > Lisa Petros > > Customer Service Director > > E&E Co., Ltd dba JLAHome. > > 925-583-9301 > > > > *From:* Steven Adams [mailto:steven.adams@ship8.com] > *Sent:* Friday, August 11, 2023 9:53 AM > *To:* Lisa Petros > *Cc:* Kristal Groover; ecomcs; Customer Service; info@designerliving.com > *Subject:* Re: Customer: Jim & Donna Scanlon, TRK# 1Z8V772R0317874062, > Item# MP10-7392, Return# 20230712 > > > > Good Afternoon, > > > > Lisa, > > > > Attached are the photos requested. > > > > Thank you > > > > > Steven Adams > > Rework Clerk > > 550 Northport Pkwy > > Port Wentworth, GA 31407 > > > > *O:*912.373.7778 x 3845 > > > > > > On Fri, Aug 11, 2023 at 12:45=E2=80=AFPM Lisa Petros > wrote: > > Any way we can get the attached pictures, as well? > > > > Thank you, > > > > Lisa Petros > > Customer Service Director > > E&E Co., Ltd dba JLAHome. > > 925-583-9301 > > > > *From:* Kristal Groover [mailto:kristal.groover@ship8.com] > *Sent:* Friday, August 11, 2023 9:15 AM > *To:* Steven Adams; ecomcs > *Cc:* Customer Service; Customer Service info@designerliving.com > *Subject:* Re: Customer: Jim & Donna Scanlon, TRK# 1Z8V772R0317874062, > Item# MP10-7392, Return# 20230712 > > > > Adding ECOM cs team. > > > > > Kristal Groover > > Operations Manager > > 550 Northport Pkwy > > Port Wentworth, GA 31407 > > > > *O:*912.373.7778 x 3748 > > > > > > On Fri, Aug 11, 2023 at 9:20=E2=80=AFAM Steven Adams > wrote: > > Good Morning, > > > > We received a return from the following customer. Upon looking in EEC in > the Return list and Sales list we are unable to find any information for > this customer regarding this order. > > > > Not sure if this is an Olliix or Designer Living order. > > > > Please see attachment for photos of Return Label and Return# for referenc= e > > > > Please advise how you would like us to proceed with this return. > > > > Thank You > > > Steven Adams > > Rework Clerk > > 550 Northport Pkwy > > Port Wentworth, GA 31407 > > > > *O:*912.373.7778 x 3845 > > --000000000000a73d410602a8c9b7 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable
Will do, thank you.=C2=A0


Steven Adams

Rework Clerk<= /p>

550 Northport Pkwy

Port Wentworth, GA 31407


O:912.373.7778 x 3845



On Fri, Aug 11, 2023 at 1:09=E2= =80=AFPM Lisa Petros <lisa.pe= tros@jlahome.com> wrote:
=

This is for Olliix order 20731537.=C2=A0 Please process as a normal return for the item a= nd dispose if it is damaged/defective.

=C2=A0

Thank you,

=C2=A0

Lis= a Petros

Customer Service Director

=

E&E Co., Ltd dba JLAHome.

9= 25-583-9301

=C2=A0

From:<= span style=3D"font-size:10pt;font-family:Tahoma,"sans-serif""> St= even Adams [mailto:steven.adams@ship8.com]
Sent: Friday, August 11, 2023 9:= 53 AM
To: Lisa Petros
Cc: Kristal Groover; ecomcs; Cust= omer Service; = info@designerliving.com
Subject: Re: Customer: Jim & Donn= a Scanlon, TRK# 1Z8V772R0317874062, Item# MP10-7392, Return# 20230712

=C2=A0

Good Afte= rnoon,

=C2=A0

Lisa,

=C2=A0

Attached=C2=A0are the photos requested.

=C2=A0

Thank you<= /p>

=C2=A0


Steven Ad= ams

Rework Clerk

550 Northport Pkwy

Por= t Wentworth, GA 31407

=

=C2=A0

O:912.373.7778 x 3845

=C2=A0

=C2=A0

On Fri, Aug 11, 2023 at = 12:45=E2=80=AFPM Lisa Petros <lisa.petros@jlahome.com> wrote:

An= y way we can get the attached pictures, as well?

=C2=A0

Thank you,

=C2= =A0

Lisa Petros

Customer Service Director=

E&E Co., Ltd dba JLAHome.<= /span>

925-583-9301

<= p class=3D"MsoNormal">=C2=A0

From: Kristal Groover [mailto:kristal.groover@ship8.com]
Se= nt: Friday, August 11, 2023 9:15 AM
To: Steven Adams; ecomcs<= br>Cc: Customer Service; Customer Service info@designerliving.com
Subjec= t: Re: Customer: Jim & Donna Scanlon, TRK# 1Z8V772R0317874062, Item= # MP10-7392, Return# 20230712

=C2=A0

Adding ECOM cs team.=C2=A0

=C2=A0


Kristal Gro= over

Operations Manager

550 Northport Pkwy

Port W= entworth, GA 31407

=C2=A0

O:912.373.7778 x 3748

=C2=A0

=C2= =A0

On Fri, Aug 11, 2023 at 9:20=E2=80= =AFAM Steven Adams <steven.adams@ship8.com> wrote:

Good Morning,

=C2=A0

We received=C2=A0a return from the follo= wing customer. Upon looking in EEC in the Return list and Sales list we are= unable to find any information=C2=A0for this customer regarding=C2=A0this = order.=C2=A0

=C2=A0

Not sure if this is an Olliix or Designer Living order.= =C2=A0

=C2=A0

Please see attachment for photos of Return Label and Return#= for reference

=C2=A0

Please advise how you would like us to proceed with th= is return.

=C2=A0

Thank You


Steven Adams

Rework= Clerk

550 Northport Pkwy

Port Wentworth, GA 31407

=C2=A0

= O:912.373.7778 x 3845

--000000000000a73d410602a8c9b7--