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[209.85.220.41]) by mx.google.com with SMTPS id hf23-20020a1709072c5700b0099cca26a381sor1745526ejc.4.2023.08.11.10.09.15 for (Google Transport Security); Fri, 11 Aug 2023 10:09:16 -0700 (PDT) Received-SPF: pass (google.com: domain of lisa.petros@jlahome.com designates 209.85.220.41 as permitted sender) client-ip=209.85.220.41; Authentication-Results: mx.google.com; dkim=pass header.i=@jlahome-com.20221208.gappssmtp.com header.s=20221208 header.b=ove1dqgJ; spf=pass (google.com: domain of lisa.petros@jlahome.com designates 209.85.220.41 as permitted sender) smtp.mailfrom=lisa.petros@jlahome.com DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=jlahome-com.20221208.gappssmtp.com; s=20221208; t=1691773755; x=1692378555; h=cc:to:subject:message-id:date:thread-index:mime-version:in-reply-to :references:from:from:to:cc:subject:date:message-id:reply-to; bh=OPBoEAQhWKE1IVdJ9Tu7MBAj7Gv1e7wja56iOqle63c=; b=ove1dqgJy5yLd+E+zvDhU9QCsu9m7WtPS1hHOe60Qp7Ozsk1rV9LiSA8YG0fdYHR67 kKubD4fE9n6cmomhYEtZE+kjlwk9Roy8ooXxuWoN3ANDxadK2aZv4qjuc01VXGHgCT5I GkY+PI51x0fJLoCCvwlXeUs+Kz0femUH2oLDQu2u3fMZmEH8eK18pV1swu4RCyFX6W+J 39PomlbK20zxRdw3D/KxzgAznhN2Bs5EG2BPsHtYIcYGklLgZQdmYx4FT3chzym1DZBo H9SvyiVXaNGmHRI6gzM4SzmSP5NdGSI52L/qAw+B71E53RdToXvZZzBPeJomKer8zBcU YGDg== X-Google-DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=1e100.net; s=20221208; t=1691773755; x=1692378555; h=cc:to:subject:message-id:date:thread-index:mime-version:in-reply-to :references:from:x-gm-message-state:from:to:cc:subject:date :message-id:reply-to; bh=OPBoEAQhWKE1IVdJ9Tu7MBAj7Gv1e7wja56iOqle63c=; b=MFuaQ5I6cWm6CNbWCOC7efF8ECBIU2xHZfZ3mWCWmDKnnPlpY4bRiWV1rIlOSyuqyU Djh+eJORgLf+HGJgR5iez6VCZ8qZ/HfUX/sLD3nqUmPZx47VaPm4JxEu5Sm89g1KX3BI e8r3QGjGgcQB72I4s32CJON5d3iYxFuA5bDLE8FuFs6F4retsp5pRI3J/YnOOJ7RE5Jx aaj+KmD6FpptzcXl1wZMXzluGqOZDI6khk0nEuet3IGgZtU6L4J3Gyy3TwmaovwWPfFN L5QZUGQ9h4JUQH/gtAIFCHiPqE0ywDolBFCUEOYAmCE66mVWHYCCs9DovQWxsL0ob+Du 0B7Q== X-Gm-Message-State: AOJu0YzNFX63EkMqLMu91nRzTIaIar2LespjzXW2QphCOCrlYWyq1t7a u06BnvAsH0IyimbOEcJvKAWbFGtcheYpCnNsbDHHVwVvx1vaTiyK X-Google-Smtp-Source: AGHT+IFrVQJIR+4DodAxo0XEvo+7tsLW6CQWBxoexRFm32AjKrfHb1ezCbLkeMLz6MzBRzPVefP443t6EUZdf0gesog= X-Received: by 2002:a17:906:10dc:b0:99d:73f1:e507 with SMTP id v28-20020a17090610dc00b0099d73f1e507mr2335379ejv.41.1691773755635; Fri, 11 Aug 2023 10:09:15 -0700 (PDT) From: Lisa Petros References: In-Reply-To: MIME-Version: 1.0 X-Mailer: Microsoft Outlook 14.0 Thread-Index: AQI9JhI68gYqSgTwDU95Ot5rh6jy0QK/XbqCAYOj3bIB2xWbwq7tsAOA Date: Fri, 11 Aug 2023 10:09:15 -0700 Message-ID: <8eeee5649c1384646e5671f4f4d3b447@mail.gmail.com> Subject: RE: Customer: Jim & Donna Scanlon, TRK# 1Z8V772R0317874062, Item# MP10-7392, Return# 20230712 To: Steven Adams Cc: Kristal Groover , ecomcs , Customer Service , info@designerliving.com Content-Type: multipart/alternative; boundary="000000000000bf24860602a8c554" --000000000000bf24860602a8c554 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable This is for Olliix order 20731537. Please process as a normal return for the item and dispose if it is damaged/defective. Thank you, Lisa Petros Customer Service Director E&E Co., Ltd dba JLAHome. 925-583-9301 *From:* Steven Adams [mailto:steven.adams@ship8.com] *Sent:* Friday, August 11, 2023 9:53 AM *To:* Lisa Petros *Cc:* Kristal Groover; ecomcs; Customer Service; info@designerliving.com *Subject:* Re: Customer: Jim & Donna Scanlon, TRK# 1Z8V772R0317874062, Item# MP10-7392, Return# 20230712 Good Afternoon, Lisa, Attached are the photos requested. Thank you Steven Adams Rework Clerk 550 Northport Pkwy Port Wentworth, GA 31407 *O:*912.373.7778 x 3845 On Fri, Aug 11, 2023 at 12:45=E2=80=AFPM Lisa Petros wrote: Any way we can get the attached pictures, as well? Thank you, Lisa Petros Customer Service Director E&E Co., Ltd dba JLAHome. 925-583-9301 *From:* Kristal Groover [mailto:kristal.groover@ship8.com] *Sent:* Friday, August 11, 2023 9:15 AM *To:* Steven Adams; ecomcs *Cc:* Customer Service; Customer Service info@designerliving.com *Subject:* Re: Customer: Jim & Donna Scanlon, TRK# 1Z8V772R0317874062, Item# MP10-7392, Return# 20230712 Adding ECOM cs team. Kristal Groover Operations Manager 550 Northport Pkwy Port Wentworth, GA 31407 *O:*912.373.7778 x 3748 On Fri, Aug 11, 2023 at 9:20=E2=80=AFAM Steven Adams wrote: Good Morning, We received a return from the following customer. Upon looking in EEC in the Return list and Sales list we are unable to find any information for this customer regarding this order. Not sure if this is an Olliix or Designer Living order. Please see attachment for photos of Return Label and Return# for reference Please advise how you would like us to proceed with this return. Thank You Steven Adams Rework Clerk 550 Northport Pkwy Port Wentworth, GA 31407 *O:*912.373.7778 x 3845 --000000000000bf24860602a8c554 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable

Th= is is for Olliix order 207= 31537.=C2=A0 Please process as a normal return for the item and dispose if = it is damaged/defective.

=C2=A0

Thank you,

=C2=A0

Lisa Petros

<= p class=3D"MsoNormal">Customer Service Director

E&E Co., Ltd dba JLAHome.

925-583-9301<= /span>

=C2=A0

From: Steven Adams [mailto:steven.adams@ship8.com]
Sent: Friday, Augu= st 11, 2023 9:53 AM
To: Lisa Petros
Cc: Kristal Groover= ; ecomcs; Customer Service; info= @designerliving.com
Subject: Re: Customer: Jim & Donna Sc= anlon, TRK# 1Z8V772R0317874062, Item# MP10-7392, Return# 20230712

=C2=A0

Good Afternoo= n,

=C2=A0

Lisa,

=C2=A0

Attached=C2=A0are the photos requested.

=C2=A0

Thank you

<= /div>

=C2=A0


Steven Adams

Rework Clerk

550 Northport Pkwy<= /span>

Port Wentworth, GA = 31407

=C2=A0

<= span style=3D"font-family:"Arial","sans-serif";color:#6= 66666">O:912.373.7778 x 3845

=C2=A0

=C2=A0

=

On Fri, Aug 11, 2023 at 12:45=E2=80=AFPM Lisa Petros= <lisa.petros@jlahome.com= > wrote:

Any way we can get the att= ached pictures, as well?

=C2= =A0

Thank you,

=C2=A0

Lisa Petros

Customer Serv= ice Director

E&E Co., Ltd d= ba JLAHome.

925-583-9301=

=C2=A0

From: Kristal Groover [mailto:kristal.groover@ship8.com]
Sent: Friday, August 11, 2023 9:15 AM
To: Steven Ad= ams; ecomcs
Cc: Customer Service; Customer Service info@designerliving.com<= br>Subject: Re: Customer: Jim & Donna Scanlon, TRK# 1Z8V772R0317= 874062, Item# MP10-7392, Return# 20230712

=C2=A0

Adding ECOM cs team.=C2=A0

=C2=A0

=


Kristal Groover

Operations Manager

550 Northport Pkwy<= /span>

Port Wentworth, GA 31407

=C2= =A0

O:912.373.7778 x 3748<= /p>

=C2=A0

=C2=A0

On Fri, Aug 11, 2023 at 9:20=E2=80=AFAM Steven Adams <steven.adams@ship8.com= > wrote:

Good Morning,

=

=C2=A0

We received=C2=A0a return from the f= ollowing customer. Upon looking in EEC in the Return list and Sales list we= are unable to find any information=C2=A0for this customer regarding=C2=A0t= his order.=C2=A0

=C2=A0

Not s= ure if this is an Olliix or Designer Living order.=C2=A0

=C2=A0

Please see attachment for photos of Retu= rn Label and Return# for reference

=C2=A0

<= div>

Please advise how you would like us to proceed with this retur= n.

=C2=A0

Thank You

=


Steven Adams

Rework Clerk

550 North= port Pkwy

Port Wentworth, GA 31407

=C2=A0

O:= 912.373.7778 x 3845

--000000000000bf24860602a8c554--