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[209.85.220.41]) by mx.google.com with SMTPS id ib7-20020a1709072c6700b0099b83cb8866sor1804141ejc.11.2023.08.11.09.44.59 for (Google Transport Security); Fri, 11 Aug 2023 09:45:00 -0700 (PDT) Received-SPF: pass (google.com: domain of lisa.petros@jlahome.com designates 209.85.220.41 as permitted sender) client-ip=209.85.220.41; Authentication-Results: mx.google.com; dkim=pass header.i=@jlahome-com.20221208.gappssmtp.com header.s=20221208 header.b=TxyOhKex; spf=pass (google.com: domain of lisa.petros@jlahome.com designates 209.85.220.41 as permitted sender) smtp.mailfrom=lisa.petros@jlahome.com DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=jlahome-com.20221208.gappssmtp.com; s=20221208; t=1691772299; x=1692377099; h=cc:to:subject:message-id:date:thread-index:mime-version:in-reply-to :references:from:from:to:cc:subject:date:message-id:reply-to; bh=uguEd3QFUqT+waloF9IGfkR7BIK2fEmGTukE9M3F3oE=; b=TxyOhKexH+vx3e8TyLSwHZFSqly6dv3bbCMYWyrBDLxQVHfwwctDFkseIlj1pBmKJg 9JIUD5QCk4vBOvu0dD5jYUpSDaWKu9wqh3QJLk75j0jh3LzlsuH+NCYDtmpXHuT9k9SS cEGkf+spzqidCH352BEw0b+1kCf+YzG8RAEuu6DAOR+sO/PZvrY9/64HNCh4e+ByN6yg A87NbpBMO07cpHhZ8t2QabVTgLWSZMXys/kiZs1JuASZn5uoTN+ZlgkrErvVPhV+PIW8 a1ygozLNxtMhQ6KIM7uG+froStIcaDPVPxPXz3Af6yQJy2TEfjJKukZqnAQoBI1lfblm AFpQ== X-Google-DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=1e100.net; s=20221208; t=1691772299; x=1692377099; h=cc:to:subject:message-id:date:thread-index:mime-version:in-reply-to :references:from:x-gm-message-state:from:to:cc:subject:date :message-id:reply-to; bh=uguEd3QFUqT+waloF9IGfkR7BIK2fEmGTukE9M3F3oE=; b=csfyT8WQyMk7FUJDjKSZflWEOAWcL1GQ87D4Arc+T32wV0SY0XZaOHSSkweND2NwKC A8u0CtTtmh4CbjNO/Hi/w/ewlhIMH1sksVtU20ITt8QoT1zoLPLLFLXfIv9m4KDDOYl/ tazynvhG84CTRqbkiCzEZ17mrN9H3dNmUFS0rLSpu1ovWN4NVtjoOh1tPHv8WNVCZoLw DqxdmDIIUAJZHauMjjs/bGa28hsFUeWbOJj+G8vRQkYYFPFexNDG/aWkWVyg8lFkJs+P +t9J9YyV4/e+KdbZXRBwLFwyxhaEhIxcba/Utu74IMQE89wkcO6LPnTzTADL2C8dqpzE 0PUg== X-Gm-Message-State: AOJu0YyEAwccLsA0pTrFx3KyEKgbeJ7sbsOi2fKYH+xDI29RR5u6lqbL U1pTnk+NRobYygEK9P8af0WVZhP4I0um+99cOtRKhA== X-Google-Smtp-Source: AGHT+IFCgaFsAjZvtiW9N8cKcv9+LzXOUXC9pO15QFumt8SaKsjqhzloSEUHW659bj6gSpWzYYDz/Jxi1rM5UayleAA= X-Received: by 2002:a17:907:78c4:b0:99c:bb4d:f5a0 with SMTP id kv4-20020a17090778c400b0099cbb4df5a0mr1959626ejc.14.1691772299583; Fri, 11 Aug 2023 09:44:59 -0700 (PDT) From: Lisa Petros References: In-Reply-To: MIME-Version: 1.0 X-Mailer: Microsoft Outlook 14.0 Thread-Index: AQI9JhI68gYqSgTwDU95Ot5rh6jy0QK/XbqCrwifNiA= Date: Fri, 11 Aug 2023 09:44:59 -0700 Message-ID: Subject: RE: Customer: Jim & Donna Scanlon, TRK# 1Z8V772R0317874062, Item# MP10-7392, Return# 20230712 To: Kristal Groover , Steven Adams , ecomcs Cc: Customer Service , info@designerliving.com Content-Type: multipart/alternative; boundary="000000000000f5bd220602a86ec0" --000000000000f5bd220602a86ec0 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Any way we can get the attached pictures, as well? Thank you, Lisa Petros Customer Service Director E&E Co., Ltd dba JLAHome. 925-583-9301 *From:* Kristal Groover [mailto:kristal.groover@ship8.com] *Sent:* Friday, August 11, 2023 9:15 AM *To:* Steven Adams; ecomcs *Cc:* Customer Service; Customer Service info@designerliving.com *Subject:* Re: Customer: Jim & Donna Scanlon, TRK# 1Z8V772R0317874062, Item# MP10-7392, Return# 20230712 Adding ECOM cs team. Kristal Groover Operations Manager 550 Northport Pkwy Port Wentworth, GA 31407 *O:*912.373.7778 x 3748 On Fri, Aug 11, 2023 at 9:20=E2=80=AFAM Steven Adams wrote: Good Morning, We received a return from the following customer. Upon looking in EEC in the Return list and Sales list we are unable to find any information for this customer regarding this order. Not sure if this is an Olliix or Designer Living order. Please see attachment for photos of Return Label and Return# for reference Please advise how you would like us to proceed with this return. Thank You Steven Adams Rework Clerk 550 Northport Pkwy Port Wentworth, GA 31407 *O:*912.373.7778 x 3845 --000000000000f5bd220602a86ec0 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable

An= y way we can get the attached pictures, as well?

=C2=A0

<= span style=3D"font-size:10.0pt;font-family:"Arial","sans-ser= if";color:#1f497d">Thank you,

=C2=A0

Lisa Petros

Customer Service Director

E&E Co., Ltd dba JLAHome.=

925-583-9301

=C2=A0

From: Kristal Groover [mailto:kristal.groover@ship8.com]
Sent: Friday, August = 11, 2023 9:15 AM
To: Steven Adams; ecomcs
Cc: Customer = Service; Customer Service info@d= esignerliving.com
Subject: Re: Customer: Jim & Donna Scan= lon, TRK# 1Z8V772R0317874062, Item# MP10-7392, Return# 20230712

<= p class=3D"MsoNormal">=C2=A0

Adding ECO= M cs team.=C2=A0

=C2=A0


Kristal Groover

Operations Manager

550 Northport Pkwy

Port Wentworth, GA 31407

=C2=A0

O:912.373.7778 x 3748

=C2=A0

=C2=A0

On Fri, Aug 11, 2023 at 9:20=E2=80=AFAM Steven Adams <steven.adams@ship8.com> wrote:

Good Morning,

=C2=A0

=

We received=C2=A0a return from the following custome= r. Upon looking in EEC in the Return list and Sales list we are unable to f= ind any information=C2=A0for this customer regarding=C2=A0this order.=C2=A0=

=C2=A0

Not sure if this is an Olliix or Designer Living order.=C2=A0

=C2=A0

= Please see attachment for photos of Return Label and Return# for reference<= /p>

=C2=A0

Please advise how you would like us to proceed with this return.

<= /div>

=C2=A0

Thank You


Steven Adams

Rework Clerk

550 Northport Pkwy=

Port Wentworth, GA 31407

=C2=A0

O:<= /span>912.373.7778 x 3845<= /span>

--000000000000f5bd220602a86ec0--