Subject: Please contact the customer - CancelOrder
From: Walmart Customer Care <[email-masked]>
To: Designer Living Inc. <[email-masked]>
Date: Wed, 09 Aug 2023 20:08:23 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Heidi Pfalzgraf

Customer Order Number: 200011053674711

Purchase Order No: 108817184173351

Reason for Contact:  CancelOrder

Item name/number:   Home Essence Spring 7-Piece Coral Down Alternative Bedding with Floral Medallion Print Queen Comforter Set/606829882

Agent message:   I ordered on June 20th and still not here. I need to cancel

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team