Delivered-To: info@designerliving.com
Received: by 2002:a05:7000:1804:b0:4fe:3cab:8579 with SMTP id p4csp2069622max;
        Tue, 8 Aug 2023 09:58:31 -0700 (PDT)
X-Google-Smtp-Source: AGHT+IGd3uBEwJNB7nkcH2A2bGfJNmlwULxDwSt46TkpU3XgoAIBTJ5jqEz7TUnkMAfjA488ppT5
X-Received: by 2002:a05:6870:63a3:b0:1bb:fa9c:8ba6 with SMTP id t35-20020a05687063a300b001bbfa9c8ba6mr216782oap.2.1691513910875;
        Tue, 08 Aug 2023 09:58:30 -0700 (PDT)
ARC-Seal: i=1; a=rsa-sha256; t=1691513910; cv=none;
        d=google.com; s=arc-20160816;
        b=RD8ytdhR/WV/eszRqCXrqProaGr6dvJrIYaFLGso3aOcNRD2TAYvGKa6MDeY+UnOJw
         qw3IGQK79QkTOikXvFZbWDirFRFM9Vu5UwE+qqxB7Ur70ohX1rmrkhILq0oIdF+/weAb
         7HjKLBnMCzFWAFBZMGf71cLljMSwEKmKUl6J3xAh2Rvinyvuw7zXerZh/D0A3rhH58wu
         N/SD3fpNBOp/jALDVr+8uXcDn5LFlFwqZfXpsnmS83Ot95aAI/3tzqSkATxX+q/rrG18
         cjB7f0t+XdpF5/Be3Jy190H63c+2x7BJyhZINpri2ezqli7+Su6B4FHWOXl/cWggqX5t
         mcRQ==
ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed/relaxed; d=google.com; s=arc-20160816;
        h=content-transfer-encoding:message-id:to:from:subject:mime-version
         :date:sender:dkim-signature;
        bh=Lt6YQBWEe5DwJQqNfnLTjn4K6+WE9EnWwoUs1+pKffA=;
        fh=sJ2UpuE6AE9grlsKjJgfNeIHFDa3FGxnqvwiQ2ogx+Q=;
        b=ds3UqD4AP50DHNlody3/v2/+fw3JVWXanDzJZYccOn8ATsmnDtxs2ukf5v+Bo5wyC6
         0oOnFj5DG+x/h0ZMGmoxf9S7KKjsS8OPplb4ldeu74FOdjNXNApeI3WiH1IudSKzyw5/
         uDqBd/xnFnjvk776LR2UxMlJ5CTV4jJJp1KcjQ1rIRQwci1vzCd0FefCCY0ntChXBWY1
         GrcjXgUqPRcivQxRLphr2oiNMNGN+VlqGw5IAX7yMwCtdTslaMa1v+dCupWJseHXMVQw
         vjn22AAMAeRym/G7uSWFdPZ5COpn2kHPnWAm1l6b2AxZ7CsWWFLzEdIuTC5zCECFKaup
         1Odg==
ARC-Authentication-Results: i=1; mx.google.com;
       dkim=pass header.i=@relay.walmart.com header.s=smtp header.b=xS22RE5U;
       spf=pass (google.com: domain of bounce+e5c2e7.af364e-info=designerliving.com@relay.walmart.com designates 69.72.42.24 as permitted sender) smtp.mailfrom="bounce+e5c2e7.af364e-info=designerliving.com@relay.walmart.com";
       dmarc=pass (p=REJECT sp=REJECT dis=NONE) header.from=walmart.com
Return-Path: <bounce+e5c2e7.af364e-info=designerliving.com@relay.walmart.com>
Received: from m42-24.mailgun.net (m42-24.mailgun.net. [69.72.42.24])
        by mx.google.com with UTF8SMTPS id i21-20020a056871029500b001b04434d92bsi4543971oae.251.2023.08.08.09.58.30
        for <info@designerliving.com>
        (version=TLS1_3 cipher=TLS_AES_128_GCM_SHA256 bits=128/128);
        Tue, 08 Aug 2023 09:58:30 -0700 (PDT)
Received-SPF: pass (google.com: domain of bounce+e5c2e7.af364e-info=designerliving.com@relay.walmart.com designates 69.72.42.24 as permitted sender) client-ip=69.72.42.24;
Authentication-Results: mx.google.com;
       dkim=pass header.i=@relay.walmart.com header.s=smtp header.b=xS22RE5U;
       spf=pass (google.com: domain of bounce+e5c2e7.af364e-info=designerliving.com@relay.walmart.com designates 69.72.42.24 as permitted sender) smtp.mailfrom="bounce+e5c2e7.af364e-info=designerliving.com@relay.walmart.com";
       dmarc=pass (p=REJECT sp=REJECT dis=NONE) header.from=walmart.com
DKIM-Signature: a=rsa-sha256; v=1; c=relaxed/relaxed; d=relay.walmart.com;
 q=dns/txt; s=smtp; t=1691513910; x=1691521110; h=Content-Transfer-Encoding:
 Content-Type: Message-Id: To: To: From: From: Subject: Subject: Mime-Version:
 Date: Sender: Sender; bh=Lt6YQBWEe5DwJQqNfnLTjn4K6+WE9EnWwoUs1+pKffA=;
 b=xS22RE5UvjdOsvXFrHQS12PqL1hw3CrayqhNjefjnVgSmZHlsAMMX2unE3ZBS30UQKdKeQrJA0L4KVdA2eGyV/NqwGgJ0pqt5PjnFcUWI+wlhv6wBYPIq2h3CpdYcCd4n0AM7odQq8u0uiuO4CI/CjFD2YCRjVHm41F9h3R0QlM=
X-Mailgun-Sending-Ip: 69.72.42.24
X-Mailgun-Sid: WyJiYjQxZiIsImluZm9AZGVzaWduZXJsaXZpbmcuY29tIiwiYWYzNjRlIl0=
Received: from <unknown> (<unknown> []) by 46245ecdd11d with HTTP id
 64d27436d82f4e2c61e468e0; Tue, 08 Aug 2023 16:58:30 GMT
Sender: c-7536991C6DBB4444B6EA30CB6BD0A965@relay.walmart.com
Date: Tue, 08 Aug 2023 16:58:30 +0000
Mime-Version: 1.0
Subject: Re: Re: Please contact the customer - Damaged/Missing Parts/Not Received #Ref
 2023080600306419
From: Savannah Cardona <c-7536991C6DBB4444B6EA30CB6BD0A965@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
X-Mailgun-Tag: CCCP:SELLER
X-Mailgun-Track-Opens: true
X-Mailgun-Variables: {"incidentId": "7536991C6DBB4444B6EA30CB6BD0A965"}
Message-Id: <20230808165830.7dda805815c007a6@relay.walmart.com>
Content-Type: text/html; charset="utf-8"
Content-Transfer-Encoding: quoted-printable

<div dir=3D"auto">Can I just get a reshipment</div><br><div class=3D"gmail_=
quote"><div dir=3D"ltr" class=3D"gmail_attr">On Tue, Aug 8, 2023, 11:24 AM =
Designer Living Inc. &lt;<a href=3D"mailto:s-7536991C6DBB4444B6EA30CB6BD0A9=
65@relay.walmart.com">s-7536991C6DBB4444B6EA30CB6BD0A965@relay.walmart.com<=
/a>&gt; wrote:<br></div><blockquote class=3D"gmail_quote" style=3D"margin:0=
 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><p>Hello Savannah / =
Walmart -</p><p>=C2=A0</p><p>Thank you for your email. We are sorry to hear=
 your order has not arrived. Unfortunately, we cannot see further into FedE=
x&#39;s system as to why there have been no scans for this package; therefo=
re, we ask of you to open a lost package investigation with FedEx. Generall=
y, this will take anywhere between 1-8 business days to resolve; however, i=
t can be completed sooner. Once FedEx completes their investigation, kindly=
 notify us of the results; and we in turn will help you as much as we can. =
Please provide this tracking number: 781881510702 to FedEx. We appreciate y=
our patience while the investigation is in progress. Thank you!</p><p>=C2=
=A0</p><p>Sincerely,</p><p>Trisha</p><p>Designer Living Customer Service</p=
><p>1-888-879-8790</p><p><a href=3D"mailto:info@designerliving.com" target=
=3D"_blank" rel=3D"noreferrer">info@designerliving.com</a></p><p>=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D</p><p><br></p><p>Yes hello I have checked.=C2=A0</p><p><br></p><p>On Mo=
n, Aug 7, 2023, 11:19 AM <a href=3D"mailto:info@designerliving.com" target=
=3D"_blank" rel=3D"noreferrer">info@designerliving.com</a> &lt;<a href=3D"m=
ailto:s-7536991C6DBB4444B6EA30CB6BD0A965@relay.walmart.com" target=3D"_blan=
k" rel=3D"noreferrer">s-7536991C6DBB4444B6EA30CB6BD0A965@relay.walmart.com<=
/a>&gt; wrote:<br></p><blockquote class=3D"gmail_quote" style=3D"margin:0 0=
 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><p>You have a message =
from Designer Living Inc. - Walmart.com =C2=A0</p><p><br></p><hr><p><br></p=
><p><strong> Sales Order Id: </strong>=C2=A0200011133115469</p><p><strong> =
Item: </strong>=C2=A0 Comfort Spaces Spring 4-Piece Full/Queen Comforter Se=
t Microfiber Pink Striped Floral Reversible Bedding, Size: Full/Queen, Actu=
al Color: Pink</p><p><br></p><p><br></p><p style=3D"font-family:Arial,Helve=
tica,sans-serif;font-size:small;background-color:rgb(255,255,255);color:rgb=
(51,51,51)">Hello Savannah / Walmart-</p><p style=3D"font-family:Arial,Helv=
etica,sans-serif;font-size:small;background-color:rgb(255,255,255);color:rg=
b(51,51,51)">=C2=A0</p><p style=3D"font-family:Arial,Helvetica,sans-serif;f=
ont-size:small;background-color:rgb(255,255,255);color:rgb(51,51,51)">Thank=
 you for your email. Upon checking with FedEx, your order#:=C2=A02000111331=
15469=C2=A0/ Purchase order #:=C2=A0108821313375185=C2=A0with the tracking =
#:=C2=A0<span style=3D"font-family:tahoma;font-size:11px"></span>7818815107=
02 has been delivered on 8/6/2023. We ask that you first check with other f=
amily members, neighbors and around the outside of your home to ensure the =
package was not misplaced.</p><p style=3D"font-family:Arial,Helvetica,sans-=
serif;font-size:small;background-color:rgb(255,255,255);color:rgb(51,51,51)=
">=C2=A0</p><p style=3D"font-family:Arial,Helvetica,sans-serif;font-size:sm=
all;background-color:rgb(255,255,255);color:rgb(51,51,51)">We look forward =
to your response.=C2=A0</p><p style=3D"font-family:Arial,Helvetica,sans-ser=
if;font-size:small;background-color:rgb(255,255,255);color:rgb(51,51,51)">=
=C2=A0</p><p style=3D"font-family:Arial,Helvetica,sans-serif;font-size:smal=
l;background-color:rgb(255,255,255);color:rgb(51,51,51)">Sincerely,</p><p s=
tyle=3D"font-family:Arial,Helvetica,sans-serif;font-size:small;background-c=
olor:rgb(255,255,255);color:rgb(51,51,51)">=C2=A0</p><p style=3D"font-famil=
y:Arial,Helvetica,sans-serif;font-size:small;background-color:rgb(255,255,2=
55);color:rgb(51,51,51)">Trisha</p><p style=3D"font-family:Arial,Helvetica,=
sans-serif;font-size:small;background-color:rgb(255,255,255);color:rgb(51,5=
1,51)">Designer Living Customer Service</p><p style=3D"font-family:Arial,He=
lvetica,sans-serif;font-size:small;background-color:rgb(255,255,255);color:=
rgb(51,51,51)">1-888-879-8790</p><p style=3D"font-family:Arial,Helvetica,sa=
ns-serif;font-size:small;background-color:rgb(255,255,255);color:rgb(51,51,=
51)"><a href=3D"mailto:info@designerliving.com" style=3D"color:rgb(17,85,20=
4)" target=3D"_blank" rel=3D"noreferrer">info@designerliving.com</a></p><p>=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D</p><p><br></p><p>Dear Designer Living Inc.=C2=A0</p><p><br></p=
><p>** THIS IS AN ESCALATION **</p><p><br></p><p>This is Walmart Customer C=
are, contacting you on behalf of the customer for the order below. The cust=
omer is receiving a copy of this message.</p><p><br></p><p><strong> Custome=
r Name:</strong>=C2=A0Savannah Cardona</p><p><strong>Customer Order Number:=
</strong>=C2=A0200011133115469</p><p><strong>Purchase Order No:</strong>=C2=
=A0108821313375185</p><p><strong> Reason for Contact: </strong>=C2=A0Damage=
d/Missing Parts/Not Received</p><p><strong> Item name/number: </strong>=C2=
=A0 Comfort Spaces Spring 4-Piece Full/Queen Comforter Set Microfiber Pink =
Striped Floral Reversible Bedding, Size: Full/Queen, Actual Color: Pink/587=
922763</p><p><strong> Agent message: </strong>=C2=A0 customer didn&#39;t re=
ceive her Item please help her get a refund thank you in advance</p><p><br>=
</p><p><br></p><p><strong>What you need to do now:</strong></p><p>1. Reply =
to this message to contact the customer, and do so within 48 hours, per the=
 guidelines outlined in the <a href=3D"https://sellerhelp.walmart.com/s/gui=
de?article=3D000006402#Customer_Service_Requirements" target=3D"_blank" rel=
=3D"noreferrer">Marketplace Seller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</p><p><br></p><p><br></p><p>Th=
ank you,=C2=A0<br> Your Walmart Customer Care Team</p><p><br></p><p><img wi=
dth=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.walmart.com/o/=
eJwczMFqxCAQANCviccwccZRDx6im0NhD6X9glk1WyHrgg0t_fvC_sArQXZkqqqGhf2CjlBb9RV=
gv7lsBO1tMai5OgKyRqPVIplRVAsaNIIDC2Qc2ZksVXQ-A6MvLGUiGPWQv_lXjoeMc87Ph2o9t1=
L7-VaCNcjeL4kvMRIRRd5WhBQ5XmD1bNQIre_PiaDU73bvdRztp_X7yzlDSul9wvVzu163j_8AA=
AD__7RsN94"></p><p><br></p><hr><p><br></p><p>Walmart Customer Service Team<=
/p><p><br></p><img width=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp=
=2Erelay.walmart.com/o/eJwczM1uwyAMAOCn=
CcfIBmPKgUOgPewwbdrPA7jBWSMlVGLRpr39pL=
7AV5MsjkmNJuSIZD16NLdEqCGow6BXiTOAWhVbl-CR2Xv1Zk0WrIMTBGSMiCPX5aSW0TqlqwU3E=
HTd5G_8lW2XfozzfTdrm9eq7XiqKXjHMWLhc85ERJkvk4OSOZ9hiuxNT9_yI63JbZyl13sT4IHg=
a5d1e2BHKqW8Dm4qn-8fL8-Xt_8AAAD__3o4OhQ"></blockquote><p><img width=3D"1px"=
 height=3D"1px" alt=3D"" src=3D"http://cccp.relay.walmart.com/o/eJwczE1qxCA=
UAODTxGXw6fNFFy6ik0VhFqU9gT_PqZAxkIaW3r4wF_iqT00TsmAP5AAVWWfFl1fVVjSKQUuTWz=
bGkmNALMCq8ZJF90oqLa1cgNCCnZvNBl0qtYECV_KE8uQ9_c2_aX-m85rL8RR9lF55XG_VL0aTc=
xDpFgIiYqBt1TIGCje5OjLi9H20Y0JZ-bs_Bp97_-nj8XIuH2N8n_T6ud3v28d_AAAA__85-zjd=
"></p><img width=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.w=
almart.com/o/eJwczEtuhDAMANDTwBI5jm3IIguSmUUXVat-DmCI6SBBRqKoVW9faS7wStTFC1=
lr0Ulw7NwwcHuLHJgExYopojMqNi3Qy7QEQUbCdo0I6GGAwQkScTepoSr1MKOBd9wQHLbpX_er2=
67H2c33vV3rvBar51OJPXsJwWW5pERElOQ6eshJ0gXGINwe8Vt_tFa9dbMe5V4VpCH42nXdHtgZ=
c86vjR_z5_vHy_P17T8AAP__jsY6RQ">
</blockquote></div>
<img width=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.walmart=
=2Ecom/o/eJwczE1qxCAUAODTxGV4T59PXbiITh=
aFWZT2BMafqZAxkIaW3r4wF_iKT00xVVE9skON=
yiGIL68suM1JNNk1AtgIm9OSaWuyKpNRdC9BKrBgkbVVMJtSkgVtUWcAk3giOOue_ubftD_Tec3=
5eIo-ci91XG_FG63YOYx8C4GIKPC6KIiBww0Wx1qcvo92TASlfvfHqOfef_p4vJzLxxjfJ7V8rv=
f7-vEfAAD__4_CN6E">