Subject: Please contact the customer - Damaged/Missing Parts/Not Received
From: Walmart Customer Care <[email-masked]>
To: Designer Living Inc. <[email-masked]>
Date: Mon, 07 Aug 2023 23:53:06 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Leanne Emmert

Customer Order Number: 200011072861109

Purchase Order No: 108820582053597

Reason for Contact:  Damaged/Missing Parts/Not Received

Item name/number:   Madison Park 25.5" Counter Stool Upholstered Wing Back Kitchen Bar stool Chairs Cream, Actual Color: Beige/535480997

Agent message:   Hello seller! Cx got the item damaged and wants a replacement right away. 2 of the 8 chairs have loose fabric on the back so know there are some made correctly.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team