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Date: Mon, 07 Aug 2023 16:48:18 +0000
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Subject: Re: Please contact the customer - Damaged/Missing Parts/Not Received #Ref
 2023080600306419
From: Savannah Cardona <c-7536991C6DBB4444B6EA30CB6BD0A965@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<div dir=3D"auto">Yes hello I have checked.=C2=A0</div><br><div class=3D"gm=
ail_quote"><div dir=3D"ltr" class=3D"gmail_attr">On Mon, Aug 7, 2023, 11:19=
 AM <a href=3D"mailto:info@designerliving.com">info@designerliving.com</a> =
&lt;<a href=3D"mailto:s-7536991C6DBB4444B6EA30CB6BD0A965@relay.walmart.com"=
>s-7536991C6DBB4444B6EA30CB6BD0A965@relay.walmart.com</a>&gt; wrote:<br></d=
iv><blockquote class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;border-left=
:1px #ccc solid;padding-left:1ex"><div dir=3D"ltr">
    <div> You have a message from Designer Living Inc. - Walmart.com =C2=A0=
</div>
    <div><br></div>
    <hr>
    <div><br></div>
    <div><b> Sales Order Id: </b>=C2=A0200011133115469</div>
    <div><b> Item: </b>=C2=A0 Comfort Spaces Spring 4-Piece Full/Queen Comf=
orter Set Microfiber Pink Striped Floral Reversible Bedding, Size: Full/Que=
en, Actual Color: Pink </div>
    <div><br></div>
    <div><br></div>

<div> <p style=3D"font-family:Arial,Helvetica,sans-serif;font-size:small;ba=
ckground-color:rgb(255,255,255);color:rgb(51,51,51)">Hello Savannah / Walma=
rt-</p><p style=3D"font-family:Arial,Helvetica,sans-serif;font-size:small;b=
ackground-color:rgb(255,255,255);color:rgb(51,51,51)">=C2=A0</p><p style=3D=
"font-family:Arial,Helvetica,sans-serif;font-size:small;background-color:rg=
b(255,255,255);color:rgb(51,51,51)">Thank you for your email. Upon checking=
 with FedEx, your order#:=C2=A0<span>200011133115469=C2=A0</span>/ Purchase=
 order #:=C2=A0<span>108821313375185=C2=A0</span>with the tracking #:=C2=A0=
<span style=3D"font-family:tahoma;font-size:11px"></span>781881510702 has b=
een delivered on 8/6/2023. We ask that you first check with other family me=
mbers, neighbors and around the outside of your home to ensure the package =
was not misplaced.</p><p style=3D"font-family:Arial,Helvetica,sans-serif;fo=
nt-size:small;background-color:rgb(255,255,255);color:rgb(51,51,51)">=C2=A0=
</p><p style=3D"font-family:Arial,Helvetica,sans-serif;font-size:small;back=
ground-color:rgb(255,255,255);color:rgb(51,51,51)">We look forward to your =
response.=C2=A0</p><p style=3D"font-family:Arial,Helvetica,sans-serif;font-=
size:small;background-color:rgb(255,255,255);color:rgb(51,51,51)">=C2=A0</p=
><p style=3D"font-family:Arial,Helvetica,sans-serif;font-size:small;backgro=
und-color:rgb(255,255,255);color:rgb(51,51,51)">Sincerely,</p><p style=3D"f=
ont-family:Arial,Helvetica,sans-serif;font-size:small;background-color:rgb(=
255,255,255);color:rgb(51,51,51)">=C2=A0</p><p style=3D"font-family:Arial,H=
elvetica,sans-serif;font-size:small;background-color:rgb(255,255,255);color=
:rgb(51,51,51)">Trisha</p><p style=3D"font-family:Arial,Helvetica,sans-seri=
f;font-size:small;background-color:rgb(255,255,255);color:rgb(51,51,51)">De=
signer Living Customer Service</p><p style=3D"font-family:Arial,Helvetica,s=
ans-serif;font-size:small;background-color:rgb(255,255,255);color:rgb(51,51=
,51)">1-888-879-8790</p><p style=3D"font-family:Arial,Helvetica,sans-serif;=
font-size:small;background-color:rgb(255,255,255);color:rgb(51,51,51)"><a h=
ref=3D"mailto:info@designerliving.com" style=3D"color:rgb(17,85,204)" targe=
t=3D"_blank" rel=3D"noreferrer">info@designerliving.com</a></p><p>=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D</p><p><br></p><p>Dear Designer Living Inc.=C2=A0</p><p><br></p><p>** TH=
IS IS AN ESCALATION **</p><p><br></p><p>This is Walmart Customer Care, cont=
acting you on behalf of the customer for the order below. The customer is r=
eceiving a copy of this message.</p><p><br></p><p><strong> Customer Name:</=
strong>=C2=A0Savannah Cardona</p><p><strong>Customer Order Number:</strong>=
=C2=A0200011133115469</p><p><strong>Purchase Order No:</strong>=C2=A0108821=
313375185</p><p><strong> Reason for Contact: </strong>=C2=A0Damaged/Missing=
 Parts/Not Received</p><p><strong> Item name/number: </strong>=C2=A0 Comfor=
t Spaces Spring 4-Piece Full/Queen Comforter Set Microfiber Pink Striped Fl=
oral Reversible Bedding, Size: Full/Queen, Actual Color: Pink/587922763</p>=
<p><strong> Agent message: </strong>=C2=A0 customer didn&#39;t receive her =
Item please help her get a refund thank you in advance</p><p><br></p><p><br=
></p><p><strong>What you need to do now:</strong></p><p>1. Reply to this me=
ssage to contact the customer, and do so within 48 hours, per the guideline=
s outlined in the <a href=3D"https://sellerhelp.walmart.com/s/guide?article=
=3D000006402#Customer_Service_Requirements" target=3D"_blank" rel=3D"norefe=
rrer">Marketplace Seller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</p><p><br></p><p><br></p><p>Th=
ank you,=C2=A0<br> Your Walmart Customer Care Team</p><p><br></p><p><img wi=
dth=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.walmart.com/o/=
eJwczMFqxCAQANCviccwccZRDx6im0NhD6X9glk1WyHrgg0t_fvC_sArQXZkqqqGhf2CjlBb9RV=
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AD__7RsN94"></p> </div>
<div><br></div>
<hr>
<div><br></div>
<div>Walmart Customer Service Team</div>
    <br>
</div><img width=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.w=
almart.com/o/eJwczM1uwyAMAOCnCcfIBmPKgUOgPewwbdrPA7jBWSMlVGLRpr39pL7AV5Msjk=
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KqW8Dm4qn-8fL8-Xt_8AAAD__3o4OhQ">
</blockquote></div>
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