Subject: Please contact the customer - Damaged/Missing Parts/Not Received
From: Walmart Customer Care <[email-masked]>
To: Designer Living Inc. <[email-masked]>
Date: Mon, 07 Aug 2023 04:58:47 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Savannah Cardona

Customer Order Number: 200011133115469

Purchase Order No: 108821313375185

Reason for Contact:  Damaged/Missing Parts/Not Received

Item name/number:   Comfort Spaces Spring 4-Piece Full/Queen Comforter Set Microfiber Pink Striped Floral Reversible Bedding, Size: Full/Queen, Actual Color: Pink/587922763

Agent message:   customer didn't receive her Item please help her get a refund thank you in advance

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team