Subject: Please contact the customer - Damaged/Missing Parts/Not Received
From: Walmart Customer Care <[email-masked]>
To: Designer Living Inc. <[email-masked]>
Date: Mon, 07 Aug 2023 02:04:01 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Leana Perryman

Customer Order Number: 200011087337276

Purchase Order No: 108821622770244

Reason for Contact:  Damaged/Missing Parts/Not Received

Item name/number:   Mi Zone Kids Twin Size Down Alternative Comforter Set Microfiber 3-Piece Rocket Ship Boys Glow in the Dark, Blue, Size: Twin, Pattern: Rocket Ship/2161846664

Agent message:   Delay in the shipment// Customer said that they were available at the location but had no delivery attempt please assist.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team