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Date: Thu, 03 Aug 2023 16:22:30 +0000
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Subject: Re: Please contact the customer - Damaged/Missing Parts/Not Received #Ref
 2023080100306181
From: lauren lillo <c-0DC4FCE0A5414893B69B18C82738BD89@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<div dir=3D"auto">Thank you so much=C2=A0</div><div dir=3D"auto">43 hibler =
rd</div><div dir=3D"auto">Newton nj 07860=C2=A0</div><div dir=3D"auto"><br>=
</div><div dir=3D"auto">Maybe make a note to drop off at the front porch. M=
y street entrance is 1/3 mile down my driveway. My guess is someone stole i=
t from the side of the road.=C2=A0</div><div dir=3D"auto"><br></div><div di=
r=3D"auto">Thanks so much=C2=A0</div><div dir=3D"auto">Lauren=C2=A0</div><d=
iv><br><div class=3D"gmail_quote"><div dir=3D"ltr" class=3D"gmail_attr">On =
Wed, Aug 2, 2023 at 5:08 PM <a href=3D"mailto:info@designerliving.com">info=
@designerliving.com</a> &lt;<a href=3D"mailto:s-0DC4FCE0A5414893B69B18C8273=
8BD89@relay.walmart.com">s-0DC4FCE0A5414893B69B18C82738BD89@relay.walmart.c=
om</a>&gt; wrote:<br></div><blockquote class=3D"gmail_quote" style=3D"margi=
n:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir=3D"ltr">
    <div> You have a message from Designer Living Inc. - Walmart.com =C2=A0=
</div>
    <div><br></div>
    <hr>
    <div><br></div>
    <div><b> Sales Order Id: </b>=C2=A0200011170317286</div>
    <div><b> Item: </b>=C2=A0 Comfort Spaces 9-Piece Bed in a Bag King Comf=
orter Sets Down Alternative with Sheet Set and Side Pockets, Aqua Blue, Siz=
e: King, Actual Color: Aqua </div>
    <div><br></div>
    <div><br></div>

<div> <p>Hello Lauren / Walmart -</p><p><br></p><p>Thank you for your email=
=2E Apologies as to what happened to yo=
ur order. As a one time courtesy, we w=
ill send you a replacement. Can you please provide us the exact address whe=
re you want the replacement to be delivered?</p><p><br></p><p>Looking forwa=
rd to your response.</p><p><br></p><p>Sincerely,<br></p><p><br></p><p>Trish=
a</p><p>Designer Living Customer Service</p><p>1-888-879-8790</p><p><a href=
=3D"mailto:info@designerliving.com" target=3D"_blank">info@designerliving.c=
om</a></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p><br></p><p>Dear Designer Living Inc.=C2=
=A0</p><p><br></p><p>** THIS IS AN ESCALATION **</p><p><br></p><p>This is W=
almart Customer Care, contacting you on behalf of the customer for the orde=
r below. The customer is receiving a copy of this message.</p><p><br></p><p=
><strong> Customer Name:</strong>=C2=A0lauren lillo</p><p><strong>Customer =
Order Number:</strong>=C2=A0200011170317286</p><p><strong>Purchase Order No=
:</strong>=C2=A0108820274463744</p><p><strong> Reason for Contact: </strong=
>=C2=A0Damaged/Missing Parts/Not Received</p><p><strong> Item name/number: =
</strong>=C2=A0 Comfort Spaces 9-Piece Bed in a Bag King Comforter Sets Dow=
n Alternative with Sheet Set and Side Pockets, Aqua Blue, Size: King, Actua=
l Color: Aqua/1941052666</p><p><strong> Agent message: </strong>=C2=A0 CX a=
lready checked around, and with neighbors and the package isn&#39;t there, =
she need the item and she need a replace, please send another item to her.<=
/p><p><br></p><p><br></p><p><strong>What you need to do now:</strong></p><p=
>1. Reply to this message to contact the customer, and do so within 48 hour=
s, per the guidelines outlined in the <a href=3D"https://sellerhelp.walmart=
=2Ecom/s/guide?article=3D000006402#Cust=
omer_Service_Requirements" target=3D"_=
blank">Marketplace Seller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</p><p><br></p><p><br></p><p>Th=
ank you,=C2=A0<br> Your Walmart Customer Care Team</p><p><br></p><p><img wi=
dth=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.walmart.com/o/=
eJwczF1KxDAQAODTNI9lkpmkMw952GYrCPsgeoI0P2ugm4VYFG8veIEv-1jRUVHFaycgWqND9em=
5YkIUKzqnPTMbEqlux4TAi1irmjdgEBi0XtBamaEa5LgTsQEjmSeCUY74O__E4xHHOafnQ7WeWi=
79fM0eroFewgYXS5pYcHWyag5sFuT1yqKGb70-J4Jcvtq9l3G079bv_87pQwhvE14-tttte_8LA=
AD__5fGN5I"></p> </div>
<div><br></div>
<hr>
<div><br></div>
<div>Walmart Customer Service Team</div>
    <br>
</div><img width=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.w=
almart.com/o/eJwczF1KxDAQAODTNI9lZjKJk4c8bLMr-CCKPwdIm6kG0t1SukpvL3iBr8Q8W8=
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mFJ67ewpfb5_vDxf3v4CAAD__-XIOY0">
</blockquote></div></div>
<img width=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.walmart=
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