Subject: Re: RESPONSE REQUIRED: Order Verification for Designer Living Order D2372703C9
From: "Michael G. Fons" <[email-masked]>
To: "Customer Service [email-masked]" <[email-masked]>
Date: Sat, 29 Jul 2023 14:18:42 -0700

Dear Helita,
Thanks for your message regarding order D2372703C9.
Yes, I confirm that this is a valid purchase that was made by me.
Please note that this order is a gift, and is shipping to:

Patti Pennino
2901 Griffin Drive
Dothan, AL, 36303

Please let me know if you need any additional information in order to
proceed with the order.

Thanks,
Mike Fons

On Sat, Jul 29, 2023 at 4:45 AM Customer Service [email-masked] <
[email-masked]> wrote:

> Hello Michael-
>
>
> We are contacting you with Designer Living Customer Service regarding
> Order D2372703C9.  We left you a voicemail yesterday, 7/28 in regards to
> this order going into error status due to a different billing and shipping
> addresses.  When there is an order at which the billing address does not
> match the shipping address, we contact the customer to verify that this is
> a valid purchase. This is an effort to prevent Credit Card fraud, and to
> give our customers a secure shopping experience.
>
> To verify this order, please respond back to this email or contact our
> customer service team at 888-879-8790 M-F 7am-3:30pm PST.
>
> Please note we can only hold the order in our system for 24-72 business
> hours.  If this purchase is not verified within this time-frame, the order
> will be cancelled.  Thank you.
>
>
>
> Sincerely,
> Helita
>
> Designer Living Customer Service
>
> 888-879-8790
>