Subject: Please contact the customer - Tracking Not Showing/Not Working
From: Walmart Customer Care <[email-masked]>
To: Designer Living Inc. <[email-masked]>
Date: Tue, 25 Jul 2023 09:52:01 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Sheila St. George

Customer Order Number: 200011091862047

Purchase Order No: 108820375475009

Reason for Contact:  Tracking Not Showing/Not Working

Item name/number:   Comfort Spaces 9-Piece Full Bed in a Bag Microfiber Comforter Sets Down Alternative with Sheet Set and Side Pockets, Yellow Botanical, Size: Full/1413628390

Agent message:   Hello. I hope you are doing well. These items were supposed to be delivered to the customer yesterday. But the items are staying Saint Paul Fedex location. Please look into this issue, contact the customer and get the items delivered as soon as possible. Thank you.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team