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Date: Fri, 21 Jul 2023 19:16:49 +0000
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Subject: Re: Message from Walmart.com Customer, Ref ID:
 331BC39BD3574055A62B3ABB595E54DB #Ref 2023072000305694
From: Qun Gong <pc-331BC39BD3574055A62B3ABB595E54DB@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<div dir=3D"ltr">I called my daughter&#39;s summer camp office and they wil=
l help my daughter with Sunday night bedding. So I won&#39;t cancel your it=
em.<div>But please call me at 808-291-8107 today. Thank you!</div><div><br>=
</div><div>Best regards,</div><div>Qun</div></div><br><div class=3D"gmail_q=
uote"><div dir=3D"ltr" class=3D"gmail_attr">On Fri, Jul 21, 2023 at 9:08=E2=
=80=AFAM Qun Gong &lt;<a href=3D"mailto:qunbackup@gmail.com">qunbackup@gmai=
l.com</a>&gt; wrote:<br></div><blockquote class=3D"gmail_quote" style=3D"ma=
rgin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:=
1ex"><div dir=3D"ltr">May you please make sure to call me at 808-291-8107 t=
oday? Thank you!<div><br></div><div>Best regards.</div><div>Qun</div></div>=
<br><div class=3D"gmail_quote"><div dir=3D"ltr" class=3D"gmail_attr">On Fri=
, Jul 21, 2023 at 9:02=E2=80=AFAM Qun Gong &lt;<a href=3D"mailto:qunbackup@=
gmail.com" target=3D"_blank">qunbackup@gmail.com</a>&gt; wrote:<br></div><b=
lockquote class=3D"gmail_quote" style=3D"margin:0px 0px 0px 0.8ex;border-le=
ft:1px solid rgb(204,204,204);padding-left:1ex"><div dir=3D"ltr">The order =
number is :=C2=A0=C2=A0Jul 18, 2023 order|<br>Order# 2000110-15732690<br><d=
iv><br></div><div>Thanks.</div><div>Qun</div><div><br></div></div><br><div =
class=3D"gmail_quote"><div dir=3D"ltr" class=3D"gmail_attr">On Fri, Jul 21,=
 2023 at 7:30=E2=80=AFAM Designer Living Inc. &lt;<a href=3D"mailto:ps-331B=
C39BD3574055A62B3ABB595E54DB@relay.walmart.com" target=3D"_blank">ps-331BC3=
9BD3574055A62B3ABB595E54DB@relay.walmart.com</a>&gt; wrote:<br></div><block=
quote class=3D"gmail_quote" style=3D"margin:0px 0px 0px 0.8ex;border-left:1=
px solid rgb(204,204,204);padding-left:1ex"><p>Hello Qun Gong / Walmart -</=
p><p><br></p><p>Thank you for our email. Apologies for what happened to you=
r order. In order for us tor rectify this issue, can you please provide us =
your purchase order number?</p><p><br></p><p>Thank you and we look forward =
to your response.</p><p><br></p><p>Sincerely,</p><p><br></p><p>Trisha</p><p=
>Designer Living Customer Service</p><p>1-888-879-8790</p><p><a href=3D"mai=
lto:info@designerliving.com" target=3D"_blank">info@designerliving.com</a><=
/p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D</p><p><br></p><p>Hi <strong>Designer Living Inc.,</stron=
g></p><p><br><br></p><p>You have received an inquiry from <strong>Qun Gong<=
/strong> <br><br><strong>I ordered this bedding for my daughter&#39;s summe=
r camp. She needs it by 7/23 (Sunday) night. I specifically chose items tha=
t could arrive by 7/22. However, it&#39;s showing that this item will arriv=
e late on 7/24, which is the next Monday. This is a big problem for my daug=
hter&#39;s summer camp, as she won&#39;t have bedding for the first day, an=
d it&#39;s her first time going to another state by herself. I&#39;m really=
 disappointed.
If you can&#39;t deliver the item before Sunday (7/23) noon, please don&#39=
;t deliver it at all, as my teenage daughter can&#39;t handle the return pr=
ocess on her own. This situation has caused us a lot of trouble, which is d=
ifficult for us to solve. If you can&#39;t deliver as promised, you shouldn=
&#39;t list it on your website. This has caused significant disruption to o=
ur lives.
I hope you can resolve this problem. If not, I&#39;ll have to give a low re=
view. Please call me at 808-291-8107 tomorrow after 7:30 AM Hawaii time. Pl=
ease don&#39;t use my phone number for other purposes. Thank you!</strong> =
<br><br>You can respond to the customer directly by replying to this email.=
 Please respond to this inquiry within 48 hours based on our <a href=3D"htt=
ps://sellerhelp.walmart.com/s/guide?article=3D000006402" target=3D"_blank">=
Marketplace Seller Customer Care Requirements</a>. We will keep a copy of e=
ach email sent and received to help resolve disputes, improve customer expe=
rience, and assess seller performance.</p><p><br><br></p><p>Thank you, <br>=
Walmart Customer Service Team</p><p><br><br></p><p>RefID: 331BC39BD3574055A=
62B3ABB595E54DB</p><p><img width=3D"1px" height=3D"1px" alt=3D"" src=3D"htt=
p:///ueditor/net/upload/image/20230721/6382553221140434462144453"></p><img =
width=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.walmart.com/=
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</blockquote></div>
</blockquote></div>
</blockquote></div>
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