Subject: Please contact the customer - Delivered to Wrong Location/LAD
From: Walmart Customer Care <[email-masked]>
To: Designer Living Inc. <[email-masked]>
Date: Tue, 18 Jul 2023 12:43:37 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Dawn Moccio

Customer Order Number: 200010699502254

Purchase Order No: 108801973855333

Reason for Contact:  Delivered to Wrong Location/LAD

Item name/number:   Comfort Spaces Cavoy Microfiber Faux Silk 5-Piece Diamond Tufted Aqua Comforter Set, Queen/652896076

Agent message:   customer informing did not received item and she has being charge for it verified picture of delivery and is only showing box of delivery

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team