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Date: Thu, 13 Jul 2023 11:49:33 +0000
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Subject: Please contact the customer - Delivered to Wrong Location/LAD
From: Walmart Customer Care <a-F517B247C29841E1AAD8BCA6B116DEDC@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<div dir=3D"ltr">
    <div> Dear Designer Living Inc.&nbsp;</div>
    <div><br></div>
    <div> ** THIS IS AN ESCALATION **</div>
    <div><br></div>
    <div> This is Walmart Customer Care, contacting you on behalf of the cu=
stomer for the order below. The customer is receiving a copy of this messag=
e.</div>
   <div><br></div>
    <div><b> Customer Name:</b>&nbsp;mary smith</div>
    <div> <b>Customer Order Number:</b>&nbsp;200011013880241</div>
    <div> <b>Purchase Order No:</b>&nbsp;108818836739692</div>
    <div><b> Reason for Contact: </b>&nbsp;Delivered to Wrong Location/LAD<=
/div>
    <div><b> Item name/number: </b>&nbsp; Comfort Spaces 9-Piece Down Alter=
native Full Size Bed in a Bag Spring Bedding Comforter Set with Sheets and =
Side Pockets, Blue/Red, Size: Full, Actual Color: Blue/Red/1780179556 </div=
>
    <div><b> Agent message: </b>&nbsp; Hello good day! This is Almira from =
Walmart and we need help to our customers concern. It shows that the order =
was delivered however it was not received by the customer, she wants to hav=
e a refund. Thank you for your assistance.

</div>
    <div><br></div>
    <div><br></div>
<div><b>What you need to do now:</b></div>=20
<div> 1. Reply to this message to contact the customer, and do so within 48=
 hours, per the guidelines outlined in the <a href=3D"https://sellerhelp.wa=
lmart.com/s/guide?article=3D000006402#Customer_Service_Requirements">Market=
place Seller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</div>=20
<div><br></div>
 <div><br></div>
    <div>Thank you,&nbsp;<br>
     Your Walmart Customer Care Team</div>
    <br>
</div><img width=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.w=
almart.com/o/eJwczEFqhTAQANDTmKVkJmOcLLLQaKHwF6U9QXQmvwF_Plhp6e0LvcCTmIvzpE=
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t85NH-vttr7_BQAA__9sTzlf">