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Date: Tue, 11 Jul 2023 15:29:55 +0000
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Subject: Re: Re: Message from Walmart.com Customer: Where is my order, 200011111362557
 #Ref 2023070800315153
From: Becky Bibbee <c-87F10E2E07804D24AFF00DCC6733A944@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<div dir=3D"auto">Thank you for that information. That is definitely NOT 16=
 Botnick Plaza!! I will file a claim for incorrect delivery.</div><br><div =
class=3D"gmail_quote"><div dir=3D"ltr" class=3D"gmail_attr">On Tue, Jul 11,=
 2023, 10:29 AM Designer Living Inc. &lt;<a href=3D"mailto:s-87F10E2E07804D=
24AFF00DCC6733A944@relay.walmart.com">s-87F10E2E07804D24AFF00DCC6733A944@re=
lay.walmart.com</a>&gt; wrote:<br></div><blockquote class=3D"gmail_quote" s=
tyle=3D"margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><p>H=
ello=C2=A0<span>Becky-</span></p><p><span><br></span></p><p>You can check t=
he photo provided by FedEx through their website <a href=3D"http://www.fede=
x.com" target=3D"_blank" rel=3D"noreferrer">www.fedex.com</a>=C2=A0and clic=
k &quot;Tracking&quot; on the upper part of the website=C2=A0and use=C2=A0t=
his tracking number 780637021498. You can also file a claim case to FedEx f=
or lost package. Normally it will take 1-8 days for the investigation to be=
 completed. Once FedEx confirmed that the package was deemed lost, we will =
process a refund as per request.</p><p><br></p><p>Sincerely,</p><p>Kyle</p>=
<p>Designer Living</p><p><a href=3D"mailto:info@designerliving.com" target=
=3D"_blank" rel=3D"noreferrer">info@designerliving.com</a></p><p>=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D</p><p><br></p><p>I demand to see the photo of the site to which it was =
delivered. There was none given.=C2=A0</p><p><br></p><p>What I will do is c=
ontact walmart and file a grievance as well as post negative reviews on you=
r site. This is no way to treat a customer when it is entirely out of their=
 control. A police report will do nothing and their is not enough value to =
claim on homeowners. This is a cop out for you.</p><p><br></p><p>I will be =
seeking a full refund!!</p><p><br></p><p>On Mon, Jul 10, 2023, 4:00 PM Desi=
gner Living Inc. &lt;<a href=3D"mailto:s-87F10E2E07804D24AFF00DCC6733A944@r=
elay.walmart.com" target=3D"_blank" rel=3D"noreferrer">s-87F10E2E07804D24AF=
F00DCC6733A944@relay.walmart.com</a>&gt; wrote:<br></p><blockquote class=3D=
"gmail_quote" style=3D"margin:0 0 0 .8ex;border-left:1px #ccc solid;padding=
-left:1ex"><p style=3D"margin:5px 0px;color:rgb(0,0,0);font-family:sans-ser=
if;font-size:16px">Hello=C2=A0Becky-</p><p style=3D"margin:5px 0px;color:rg=
b(0,0,0);font-family:sans-serif;font-size:16px">=C2=A0</p><p style=3D"margi=
n:5px 0px;color:rgb(0,0,0);font-family:sans-serif;font-size:16px">FedEx con=
firmed delivery of this package to the address registered when placing the =
order, and provided a photo of where the package was delivered.=C2=A0 Unfor=
tunately based on these conditions, we are unable to assist further with yo=
ur claim at this time.=C2=A0 You may want to file a police report or file a=
 claim with your homeowners insurance.</p><p style=3D"margin:5px 0px;color:=
rgb(0,0,0);font-family:sans-serif;font-size:16px">=C2=A0</p><p style=3D"mar=
gin:5px 0px;color:rgb(0,0,0);font-family:sans-serif;font-size:16px">Thank y=
ou,</p><p style=3D"margin:5px 0px;color:rgb(0,0,0);font-family:sans-serif;f=
ont-size:16px">Kyle</p><p style=3D"margin:5px 0px;color:rgb(0,0,0);font-fam=
ily:sans-serif;font-size:16px">Customer Service Rep.</p><p style=3D"margin:=
5px 0px;color:rgb(0,0,0);font-family:sans-serif;font-size:16px">Designer Li=
ving</p><p style=3D"margin:5px 0px;color:rgb(0,0,0);font-family:sans-serif;=
font-size:16px"><br></p><p><img alt=3D"image.png" width=3D"562" height=3D"3=
92"><br></p><p><br></p><table style=3D"border-top:1px solid #d3d4de"><tbody=
><tr><td style=3D"width:55px;padding-top:13px"><a href=3D"https://www.avast=
=2Ecom/sig-email?utm_medium=3Demail&am=
p;utm_source=3Dlink&amp;utm_campaign=3D=
sig-email&amp;utm_content=3Dwebmail" target=3D"_blank" rel=3D"noreferrer"><=
img src=3D"https://s-install.avcdn.net/ipm/preview/icons/icon-envelope-tick=
-round-orange-animated-no-repeat-v1.gif" alt=3D"" width=3D"46" height=3D"29=
"></a></td><td style=3D"width:470px;padding-top:12px;color:#41424e;font-siz=
e:13px;font-family:Arial,Helvetica,sans-serif;line-height:18px">Virus-free.=
<a href=3D"https://www.avast.com/sig-email?utm_medium=3Demail&amp;utm_sourc=
e=3Dlink&amp;utm_campaign=3Dsig-email&amp;utm_content=3Dwebmail" style=3D"c=
olor:#4453ea" target=3D"_blank" rel=3D"noreferrer">www.avast.com</a></td></=
tr></tbody></table><p><a href=3D"#m_5983288308736933658_m_-4185345524952617=
872_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2" rel=3D"noreferrer"></a></p><br><p=
>On Tue, Jul 11, 2023 at 1:59=E2=80=AFAM Becky Bibbee &lt;<a href=3D"mailto=
:c-87F10E2E07804D24AFF00DCC6733A944@relay.walmart.com" target=3D"_blank" re=
l=3D"noreferrer">c-87F10E2E07804D24AFF00DCC6733A944@relay.walmart.com</a>&g=
t; wrote:<br></p><blockquote class=3D"gmail_quote" style=3D"margin:0px 0px =
0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><p>Yes, =
we have done all that before notifying you. It is a complex of different ap=
artment buildings and the driver must have delivered it to the wrong addres=
s. It says there was a photo where it was delivered but none was provided. =
In addition, the 2nd day after stated delivery took place, we spoke with th=
e driver delivering to neighbors. They checked and no package was there to =
be found. So it was not delayed either. There is absolutely no question it =
was mistakenly delivered elsewhere as the complex is very confusing sometim=
es if the driver is not familiar.</p><p><br></p><p>PLEASE send the item whi=
ch we paid for and desperately need right now. This person is disabled and =
spends a lot of their time in a medical bed requiring clean sheets.</p><p><=
br></p><p>Thank you!!</p><br><p>On Mon, Jul 10, 2023, 11:08 AM Designer Liv=
ing Inc. &lt;<a href=3D"mailto:s-87F10E2E07804D24AFF00DCC6733A944@relay.wal=
mart.com" target=3D"_blank" rel=3D"noreferrer">s-87F10E2E07804D24AFF00DCC67=
33A944@relay.walmart.com</a>&gt; wrote:<br></p><blockquote class=3D"gmail_q=
uote" style=3D"margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,2=
04);padding-left:1ex"><p>Hello Becky=C2=A0/ Walmart-</p><p>=C2=A0</p><p>Tha=
nk you for your email.=C2=A0 Upon checking with FedEx, your order#:20001111=
1362557/ Purchase order #:=C2=A0108818425376095=C2=A0with the tracking#:=C2=
=A0780637021498 has been delivered on 7/7/2023.=C2=A0 We ask that you first=
 check with other family members, neighbors and around the outside of your =
home to ensure the package was not misplaced.=C2=A0</p><p>=C2=A0</p><p>Sinc=
erely,</p><p>Kyle=C2=A0</p><p>Designer Living Customer Service</p><p>1-888-=
879-8790</p><p><a href=3D"mailto:info@designerliving.com" target=3D"_blank"=
 rel=3D"noreferrer">info@designerliving.com</a></p><p>=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p><b=
r></p><p>Dear Designer Living Inc.,=C2=A0</p><p><br></p><p>Becky Bibbee wan=
ts to connect with you for the order below:</p><p><br></p><p><strong> Custo=
mer Order Number</strong>:=C2=A0 200011111362557</p><p><strong> Purchase Or=
der No</strong>:=C2=A0 108818425376095</p><p><strong> Reason for Contact: <=
/strong>=C2=A0Where is my order</p><p><strong> Item name/number:</strong>=
=C2=A0 Comfort Spaces 100% Cotton Sheet Set4-Pieces Gray Lama Lightweight B=
reathable All Season Cozy Sheet Set, Full/986497375</p><p><br><br></p><p><s=
trong>Customer Message</strong>:<br></p><p>Tracking said delivered to front=
 door but nothing received and no picture of it at the front door. Spoke wi=
th fed ex driver today when he was there making other deliveries and he sai=
d there were no packages to be delivered for this address.=C2=A0 Please res=
end the item as soon as possible because this is desperately needed.</p><p>=
<br></p><p><strong>What you need to do now:</strong></p><p>1. Reply to this=
 message to contact the customer, and do so within 48 hours, per the guidel=
ines outlined in the <a href=3D"https://sellerhelp.walmart.com/s/guide?arti=
cle=3D000006402#Customer_Service_Requirements" target=3D"_blank" rel=3D"nor=
eferrer">Marketplace Seller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</p><p><br><br></p><p>Thank you=
,=C2=A0</p><p>Your Walmart Customer Care Team</p><p><br></p><p><img width=
=3D"1px" height=3D"1px" alt=3D"" src=3D"http:///ueditor/net/upload/image/20=
230710/6382457313893990538197140"></p><img width=3D"1px" height=3D"1px" alt=
=3D"" src=3D"http://cccp.relay.walmart.com/o/eJwczEtKxTAUBuDVNMPyJznNSQYZlN=
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