I demand to see the photo of the site to which it was del= ivered. There was none given.=C2=A0

What I will do is contact walmart and file a grievance as well as pos= t negative reviews on your site. This is no way to treat a customer when it= is entirely out of their control. A police report will do nothing and thei= r is not enough value to claim on homeowners. This is a cop out for you.

I will be seeking a full r= efund!!

On Mon, Jul 10, 2023, 4:00 PM Designer Living Inc. <s-87F10E2E= 07804D24AFF00DCC6733A944@relay.walmart.com> wrote:

Hello=C2=A0Beck= y-

=C2=A0

FedEx confirmed delivery of this package to= the address registered when placing the order, and provided a photo of whe= re the package was delivered.=C2=A0 Unfortunately based on these conditions= , we are unable to assist further with your claim at this time.=C2=A0 You m= ay want to file a police report or file a claim with your homeowners insura= nce.

=C2=A0

Thank you,

Kyle

Cus= tomer Service Rep.

Designer Living

On Tue, Jul 11, 2023 at 1:59= =E2=80=AFAM Becky Bibbee <c-87F10E2E07= 804D24AFF00DCC6733A944@relay.walmart.com> wrote:

Yes, we have done= all that before notifying you. It is a complex of different apartment buil= dings and the driver must have delivered it to the wrong address. It says t= here was a photo where it was delivered but none was provided. In addition,= the 2nd day after stated delivery took place, we spoke with the driver del= ivering to neighbors. They checked and no package was there to be found. So= it was not delayed either. There is absolutely no question it was mistaken= ly delivered elsewhere as the complex is very confusing sometimes if the dr= iver is not familiar.

PLEASE s= end the item which we paid for and desperately need right now. This person = is disabled and spends a lot of their time in a medical bed requiring clean= sheets.

Thank you!!

On Mon, Jul 10, 2023, 11:08 AM Designer Living Inc. <s-87F10E2E07804D24AFF00DCC6733A944@relay.walmart.com&g= t; wrote:

Hel= lo Becky=C2=A0/ Walmart-
=C2=A0
Thank you for your= email.=C2=A0 Upon checking with FedEx, your order#:200011111362557/ Purchase order #:=C2=A0108818425376095=C2=A0with the tr= acking#:=C2=A0780637021498 has been delivered on 7/7/2023.=C2=A0 We ask tha= t you first check with other family members, neighbors and around the outsi= de of your home to ensure the package was not misplaced.=C2=A0
=C2=A0=
Sincerely,
Kyle=C2=A0
Designer Living Customer Service
1-888-879-8790
info@designerliving.com
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D

Dear Designer Living Inc.,=C2=A0
Becky Bibbee wants to connect with you for the order below:
<= br>
Customer Order Number:=C2=A0 200011111362557
Purchase Order No:=C2=A0 108818425376095
Reason for Contact: =C2=A0Where is my order
Item= name/number:=C2=A0 Comfort Spaces 100% Cotton Sheet Set4-Pieces G= ray Lama Lightweight Breathable All Season Cozy Sheet Set, Full/986497375

Customer Message:
Tracking s= aid delivered to front door but nothing received and no picture of it at th= e front door. Spoke with fed ex driver today when he was there making other= deliveries and he said there were no packages to be delivered for this add= ress.=C2=A0 Please resend the item as soon as possible because this is desp= erately needed.

What you need to do now:<= /p>
1. Reply to this message to contact the customer, and do so within 48= hours, per the guidelines outlined in the Marketplace Seller Customer Care = Requirements.
2. If there has been no reply to this communication within 48 hours, = Walmart may proactively refund the customer.

Thank you= ,=C2=A0
Your Walmart Customer Care Team

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