Subject: Please contact the customer - Damaged/Missing Parts/Not Received
From: Walmart Customer Care <[email-masked]>
To: Designer Living Inc. <[email-masked]>
Date: Sun, 09 Jul 2023 22:10:25 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: esther mohr

Customer Order Number: 200011006790742

Purchase Order No: 108816569178409

Reason for Contact:  Damaged/Missing Parts/Not Received

Item name/number:   Comfort Spaces 3-Piece Geometric Metallic Print Design Comforter Set All Season Bedding Set Matching Sham Blush/Gold, Twin/Twin XL, Size: Twin/Twin-XL, Actual Color: Blush/Gold/468775977

Agent message:   Customer is initiating this contact to inform the seller that the item in question was delivered damaged and at such is requesting detailed information on how to have the two damaged items returned, this along with a return label is also being requested

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team