Subject: Please contact the customer - Tracking Not Showing/Not Working
From: Walmart Customer Care <[email-masked]>
To: Designer Living Inc. <[email-masked]>
Date: Tue, 27 Jun 2023 00:04:16 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Paula Smith

Customer Order Number: 200011073342268

Purchase Order No: 108817388149525

Reason for Contact:  Tracking Not Showing/Not Working

Item name/number:   Comfort Spaces Spring Microfiber 4-Piece Pink Striped Floral Reversible Full/Queen Comforter Set, Size: Full/Queen/587922763

Agent message:   Hi seller! The customer has not yet received their order. They would like to get an update and also the estimated date of arrival of this. Contact them directly at [email-masked]. Thank you.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team