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Date: Mon, 26 Jun 2023 17:06:24 +0000
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Subject: Please contact the customer - Delivered to Wrong Location/LAD
From: Walmart Customer Care <a-D076F12746204F04A0EBBB2EB485F708@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<div dir=3D"ltr">
    <div> Dear Designer Living Inc.&nbsp;</div>
    <div><br></div>
    <div> ** THIS IS AN ESCALATION **</div>
    <div><br></div>
    <div> This is Walmart Customer Care, contacting you on behalf of the cu=
stomer for the order below. The customer is receiving a copy of this messag=
e.</div>
   <div><br></div>
    <div><b> Customer Name:</b>&nbsp;Janice Leker</div>
    <div> <b>Customer Order Number:</b>&nbsp;200010924249398</div>
    <div> <b>Purchase Order No:</b>&nbsp;108817180969918</div>
    <div><b> Reason for Contact: </b>&nbsp;Delivered to Wrong Location/LAD<=
/div>
    <div><b> Item name/number: </b>&nbsp; Urban Habitat Kids Bedding Set Co=
tton 4-Piece Pink Clouds Unicorn Comforter Set, Full/Queen, Size: Full/Quee=
n, Actual Color: Pink/1580773083 </div>
    <div><b> Agent message: </b>&nbsp; the item was marked as delivered but=
 the cx never received it // the cx even waited a couple of extra days and =
checked in the mailbox and neighbors but it still never showed up // please=
 look into the details and process an urgent replacement for the cx regardi=
ng the item and get back to the cx regarding the replacement details ASAP, =
thank you</div>
    <div><br></div>
    <div><br></div>
<div><b>What you need to do now:</b></div>=20
<div> 1. Reply to this message to contact the customer, and do so within 48=
 hours, per the guidelines outlined in the <a href=3D"https://sellerhelp.wa=
lmart.com/s/guide?article=3D000006402#Customer_Service_Requirements">Market=
place Seller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</div>=20
<div><br></div>
 <div><br></div>
    <div>Thank you,&nbsp;<br>
     Your Walmart Customer Care Team</div>
    <br>
</div><img width=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.w=
almart.com/o/eJwczEFqhTAQANDTmKVMJuNMssjiaxUKf1HaEyRm_A34I1hp6e0LvcArMW2OSY=
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