Subject: Please contact the customer - Delivered to Wrong Location/LAD
From: Walmart Customer Care <[email-masked]>
To: Designer Living Inc. <[email-masked]>
Date: Sun, 25 Jun 2023 21:06:07 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Caridad Hernandez

Customer Order Number: 200011062243384

Purchase Order No: 108816980278704

Reason for Contact:  Delivered to Wrong Location/LAD

Item name/number:   Comfort Spaces Spring Microfiber 2-Piece White Ruched Twin/Twin XL Comforter Set, Size: Twin/Twin-XL, Actual Color: White/1019114462

Agent message:   Hello our Customer has not received item though it is showing delivered. Could you please send replacement item.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team