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Date: Tue, 20 Jun 2023 15:10:42 +0000
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Subject: Re: Re: Please contact the customer - Delivered to Wrong Location/LAD #Ref
 2023061900304300
From: Melissa Evans <c-AC5A33E6294240ABA188BEC195C064C5@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<div dir=3D"auto">I live on a dirt road. I have one neighbor that I already=
 checked with.=C2=A0 Did your FedEx driver take a picture of where they pla=
ced the package? If so, I would like to see it. This is not MY responsibili=
ty to find a package that your delivery driver delivered to the wrong=C2=A0=
address.=C2=A0 I would like a full refund ASAP. =C2=A0</div><div dir=3D"aut=
o"><br></div><div dir=3D"auto">For the record, the first time I tried order=
ing from Walmart, they delivered the package to a piece of property about a=
 half mile down the dirt road that had no house, no mailbox, no driveway, n=
o evidence of any humans living on that property.=C2=A0 It was one bag lite=
rally sitting on the side of the road=E2=80=A6.=C2=A0</div><div><br><div cl=
ass=3D"gmail_quote"><div dir=3D"ltr" class=3D"gmail_attr">On Tue, Jun 20, 2=
023 at 10:52 AM Designer Living Inc. &lt;<a href=3D"mailto:s-AC5A33E6294240=
ABA188BEC195C064C5@relay.walmart.com">s-AC5A33E6294240ABA188BEC195C064C5@re=
lay.walmart.com</a>&gt; wrote:<br></div><blockquote class=3D"gmail_quote" s=
tyle=3D"margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:so=
lid;padding-left:1ex;border-left-color:rgb(204,204,204)"><p>Hello Melissa/ =
Walmart-</p><p>=C2=A0</p><p>Thank you for your email.=C2=A0 FedEx confirmed=
 that the package was delivered to the address registered when placing the =
order. We ask that you first check with other family members, neighbors and=
 around the outside of your home to ensure the package was not misplaced.=
=C2=A0</p><p>=C2=A0</p><p>Sincerely,</p><p>=C2=A0</p><p>Kyle</p><p>Designer=
 Living Customer Service</p><p>1-888-879-8790</p><p><a href=3D"mailto:info@=
designerliving.com" target=3D"_blank">info@designerliving.com</a></p><p>=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D</p><p><br></p><p>I still have not received the package.=C2=A0 At =
this point, I want to cancel the order. =C2=A0</p><p><br></p><p>On Fri, Jun=
 16, 2023 at 10:21 AM Designer Living Inc. &lt;<a href=3D"mailto:s-AC5A33E6=
294240ABA188BEC195C064C5@relay.walmart.com" target=3D"_blank">s-AC5A33E6294=
240ABA188BEC195C064C5@relay.walmart.com</a>&gt; wrote:<br></p><blockquote c=
lass=3D"gmail_quote" style=3D"margin:0px 0px 0px 0.8ex;border-left-width:1p=
x;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,20=
4)"><p>You have a message from Designer Living Inc. - Walmart.com =C2=A0</p=
><p><br></p><hr><p><br></p><p><strong> Sales Order Id: </strong>=C2=A020001=
0935971311</p><p><strong> Item: </strong>=C2=A0 Comfort Spaces Microfiber 3=
-Piece Pink/Blue Comforter Bedding Sets for Girl, Twin/Twin-XL, Size: Twin<=
/p><p><br></p><p><br></p><p><a href=3D"mailto:info@designerliving.com" targ=
et=3D"_blank">info@designerliving.com</a> 10:17=E2=80=AFPM (3 minutes ago)
to <a href=3D"mailto:a-AC5A33E6294240ABA188BEC195C064C5@relay.walmart.com" =
target=3D"_blank">a-AC5A33E6294240ABA188BEC195C064C5@relay.walmart.com</a>H=
ello Melissa/ Walmart-

=20

Thank you for your email. We are sorry to hear that your package was lost. =
We confirmed your order was shipped and delivered on, 6/15/2023 on tracking=
 #:=20

399483783290. Unfortunately, we cannot see further into FedEx&#39;s system =
as to why the product was lost after delivery; therefore, we have opened a =
lost package investigation with FedEx. Generally, this will take anywhere b=
etween 1-8 business days to resolve; however, it can be completed sooner. O=
nce FedEx completes their investigation, they will notify us of the results=
; and we in turn will contact you with an update. We appreciate your patien=
ce while the investigation is in progress. Thank you!

=20

Sincerely,

Kyle

Designer Living Customer Service

1-888-879-8790<a href=3D"mailto:info@designerliving.com" target=3D"_blank">=
info@designerliving.com</a> </p><p><br></p><hr><p><br></p><p>Walmart Custom=
er Service Team</p><p><br></p><img width=3D"1px" height=3D"1px" alt=3D"" sr=
c=3D"http:///ueditor/net/upload/image/20230620/6382284418549485991829262"><=
/blockquote><p><img width=3D"1px" height=3D"1px" alt=3D"" src=3D"http:///ue=
ditor/net/upload/image/20230620/6382284418552608739072599"></p><img width=
=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.walmart.com/o/eJw=
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FkT82IpCAmkW0Lvb0vGoBmsZDVnPL4GAnjvJ4GPo2z7v3HFnPPzxCm_v749PS4vfwEAAP__evo2=
Sw">
</blockquote></div></div>
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