Subject: Re: Please contact the customer - Delivered to Wrong Location/LAD
From: Melissa Evans <[email-masked]>
To: Designer Living Inc. <[email-masked]>
Date: Mon, 19 Jun 2023 21:17:49 +0000

I still have not received the package.  At this point, I want to cancel the order.

On Fri, Jun 16, 2023 at 10:21 AM Designer Living Inc. <[email-masked]> wrote:

You have a message from Designer Living Inc. - Walmart.com

Sales Order Id:  200010935971311

Item:   Comfort Spaces Microfiber 3-Piece Pink/Blue Comforter Bedding Sets for Girl, Twin/Twin-XL, Size: Twin

[email-masked]
10:17 PM (3 minutes ago)
to [email-masked]

Hello Melissa/ Walmart-

Thank you for your email. We are sorry to hear that your package was lost. We confirmed your order was shipped and delivered on, 6/15/2023 on tracking #:

399483783290. Unfortunately, we cannot see further into FedEx's system as to why the product was lost after delivery; therefore, we have opened a lost package investigation with FedEx. Generally, this will take anywhere between 1-8 business days to resolve; however, it can be completed sooner. Once FedEx completes their investigation, they will notify us of the results; and we in turn will contact you with an update. We appreciate your patience while the investigation is in progress. Thank you!

Sincerely,

Kyle

Designer Living Customer Service

1-888-879-8790

[email-masked]

Walmart Customer Service Team