Subject: Please contact the customer - Other Reason
From: Walmart Customer Care <[email-masked]>
To: Designer Living Inc. <[email-masked]>
Date: Wed, 07 Jun 2023 18:36:14 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: C. and D. Roderick

Customer Order Number: 200011080104580

Purchase Order No: 108815439941657

Reason for Contact:  Other Reason

Item name/number:   Comfort Spaces Queen Size Down Alternative Comforter Set Bed in a Bag 9-Pieces Green Microfiber Floral Spring with Sheet Set, Size: Queen, Actual Color: Green/1623970964

Agent message:   Customer is calling to get an adjustment on the price of the item, they bought for 46.31 + taxes
and not the item is for 40.99 + taxes
Please issue the adjustment, since the item is less than 1 week of being delivered.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team