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Date: Wed, 07 Jun 2023 16:18:17 +0000
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Subject: Re: Message from Walmart.com Customer:  Ask a question, 200010920109806 #Ref
 2023060600313814
From: Ekaterina Bruno <c-BD23DE7908ED4641ACF21A43D46D9B4E@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<html><head><meta http-equiv=3D"content-type" content=3D"text/html; charset=
=3Dutf-8"></head><body dir=3D"auto">Thank you, Kyle!&nbsp;<br><br><div dir=
=3D"ltr">Sent from my iPhone</div><div dir=3D"ltr"><br><blockquote type=3D"=
cite">On Jun 7, 2023, at 09:19, Designer Living Inc. &lt;s-BD23DE7908ED4641=
ACF21A43D46D9B4E@relay.walmart.com&gt; wrote:<br><br></blockquote></div><bl=
ockquote type=3D"cite"><div dir=3D"ltr">=EF=BB=BF<p>Hello <span style=3D"te=
xt-wrap: wrap;">Katia&nbsp;</span>/ Walmart -</p><p><br></p><p>Thank you fo=
r comfirming your shipping address. We have processed the replacement order=
=2E Please allow 5-7 business days for=20=
FedEx Ground delivery.&nbsp;</p><p><br=
></p><p>Meanwhile, you can just dispose, donate, or keep the set you have n=
ow once the replacement arrives.</p><p><br></p><p><br></p><p>Sincerely,</p>=
<p>Kyle</p><p>Designer Living Customer Service</p><p>1-888-879-8790</p><p>i=
nfo@designerliving.com</p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p><br></p><p>Thank you, Kyle=
!&nbsp;</p><p><br></p><p>The address is 16160 E 55th Ave., Denver, CO 80239=
=2E&nbsp;</p><p><br></p><p>What should=20=
I do with the wrong item?&nbsp;</p><p>=
<br></p><p>Katia&nbsp;<br><br></p><p><br></p><blockquote>On Jun 6, 2023, at=
 16:31, Designer Living Inc.</blockquote><blockquote><p>=EF=BB=BF</p><p>Hel=
lo&nbsp;<span style=3D"text-wrap: wrap;">Katia-</span></p><p><span style=3D=
"text-wrap: wrap;"><br></span></p><p><span style=3D"text-wrap: wrap;">Thank=
 you for the photos that you have sent. We apologize for the wrong item tha=
t you have received. Can you please confirm the address in where we will se=
nd the replacement order? Thanks!</span></p><p><span style=3D"color: rgb(34=
, 34, 34); font-family: Arial, sans-serif; background-color: white;"><br></=
span></p><p><span style=3D"color: rgb(34, 34, 34); font-family: Arial, sans=
-serif; background-color: white;">Sincerely,</span><br></p><p style=3D"marg=
in-top:5px;margin-right:0;margin-bottom:5px;margin-left: 0;background:white=
"><span style=3D"font-family:'Arial',sans-serif;color:#222222">Kyle</span><=
/p><p style=3D"margin-top:5px;margin-right:0;margin-bottom:5px;margin-left:=
 0;background:white"><span style=3D"font-family:'Arial',sans-serif;color:#2=
22222">Designer Living Customer Service</span></p><p style=3D"margin-top:5p=
x;margin-right:0;margin-bottom:5px;margin-left: 0;background:white"><span s=
tyle=3D"font-family:'Arial',sans-serif;color:#222222">1-888-879-8790</span>=
</p><p style=3D"margin-top:5px;margin-right:0;margin-bottom:5px;margin-left=
: 0;background:white"><span style=3D"color:black"><a href=3D"mailto:info@de=
signerliving.com" target=3D"_blank" title=3D"blocked::mailto:info@designerl=
iving.com"><span style=3D"font-family:'Arial',sans-serif">info@designerlivi=
ng.com</span></a></span></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p>Hello Kyle,&nbsp;</p><p=
><br></p><p>I have attached photos of the item and the box it came in.&nbsp=
;</p><p><br></p><p>Thank you,&nbsp;</p><p><br></p><p>Katia Bruno&nbsp;</p><=
p><br></p><p><img alt=3D"image0.jpeg" src=3D"cid:DB0DF32E-1BD9-4EA3-B56A-80=
10FA919848-L0-001" data-unique-identifier=3D""><img alt=3D"image1.jpeg" src=
=3D"cid:C98DC65A-4030-4613-8044-F5D5625A307A-L0-001" data-unique-identifier=
=3D""><img alt=3D"image2.jpeg" src=3D"cid:F5531989-6449-4FD6-AC53-CC04E7FA0=
ABC-L0-001" data-unique-identifier=3D""><br><br></p><p>Sent from my iPhone<=
/p><p><br></p><blockquote>On Jun 6, 2023, at 15:11, Designer Living Inc.</b=
lockquote><blockquote><p>=EF=BB=BF</p><p>Hello&nbsp;<span style=3D"text-wra=
p: wrap;">Ekaterina/ Walmart-</span></p><p><span style=3D"text-wrap: wrap;"=
><br></span></p><p><span style=3D"text-wrap: wrap;">Thank you for your emai=
l. Can you provide us a photo of the item and the item label that you have =
received? Thanks!</span></p><p><span style=3D"color: rgb(34, 34, 34); font-=
family: Arial, sans-serif; background-color: white;"><br></span></p><p><spa=
n style=3D"color: rgb(34, 34, 34); font-family: Arial, sans-serif; backgrou=
nd-color: white;">Sincerely,</span><br></p><p style=3D"margin-top:5px;margi=
n-right:0;margin-bottom:5px;margin-left: 0;background:white"><span style=3D=
"font-family:'Arial',sans-serif;color:#222222">Kyle</span></p><p style=3D"m=
argin-top:5px;margin-right:0;margin-bottom:5px;margin-left: 0;background:wh=
ite"><span style=3D"font-family:'Arial',sans-serif;color:#222222">Designer =
Living Customer Service</span></p><p style=3D"margin-top:5px;margin-right:0=
;margin-bottom:5px;margin-left: 0;background:white"><span style=3D"font-fam=
ily:'Arial',sans-serif;color:#222222">1-888-879-8790</span></p><p style=3D"=
margin-top:5px;margin-right:0;margin-bottom:5px;margin-left: 0;background:w=
hite"><span style=3D"color:black"><a href=3D"mailto:info@designerliving.com=
" target=3D"_blank" title=3D"blocked::mailto:info@designerliving.com"><span=
 style=3D"font-family:'Arial',sans-serif">info@designerliving.com</span></a=
></span></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p><br></p><p>Dear Designer Living Inc.,&nbs=
p;</p><p><br></p><p>Ekaterina Bruno wants to connect with you for the order=
 below:</p><p><br></p><p><strong> Customer Order Number</strong>:&nbsp; 200=
010920109806</p><p><strong> Purchase Order No</strong>:&nbsp; 1088153379315=
58</p><p><strong> Reason for Contact: </strong>&nbsp;Ask a question</p><p><=
strong> Item name/number:</strong>&nbsp; Inspire by Intelligent Design Belc=
ourt Cotton Sateen 3-Piece Blue Duvet Cover Set, Full/Queen/697639342</p><p=
><br><br></p><p><strong>Customer Message</strong>:<br></p><p>The wrong item=
 was delivered, please, advise.</p><p><br></p><p><strong>What you need to d=
o now:</strong></p><p>1. Reply to this message to contact the customer, and=
 do so within 48 hours, per the guidelines outlined in the <a href=3D"https=
://sellerhelp.walmart.com/s/guide?article=3D000006402#Customer_Service_Requ=
irements">Marketplace Seller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</p><p><br><br></p><p>Thank you=
,&nbsp;</p><p>Your Walmart Customer Care Team</p><p><br></p><p><img width=
=3D"1px" height=3D"1px" alt=3D"" src=3D"/ueditor/net/upload/image/20230606/=
6382165677815423179146625" data-unique-identifier=3D""></p><p><img width=3D=
"1px" height=3D"1px" alt=3D"" src=3D"/ueditor/net/upload/image/20230606/638=
2166208350086247444696" data-unique-identifier=3D""></p></blockquote><p><im=
g width=3D"1px" height=3D"1px" alt=3D"" src=3D"/ueditor/net/upload/image/20=
230606/6382166208359421763714684" data-unique-identifier=3D""></p><p><img w=
idth=3D"1px" height=3D"1px" alt=3D"" src=3D"/ueditor/net/upload/image/20230=
607/6382172273442154923108748" data-unique-identifier=3D""></p></blockquote=
><p><img width=3D"1px" height=3D"1px" alt=3D"" src=3D"/ueditor/net/upload/i=
mage/20230607/6382172273449965859851318" data-unique-identifier=3D""></p><i=
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