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[209.85.220.41]) by mx.google.com with SMTPS id a127-20020a814d85000000b00565afc6dccdsor6026631ywb.0.2023.06.06.21.34.39 for (Google Transport Security); Tue, 06 Jun 2023 21:34:39 -0700 (PDT) Received-SPF: pass (google.com: domain of fastfurnishings@gmail.com designates 209.85.220.41 as permitted sender) client-ip=209.85.220.41; Authentication-Results: mx.google.com; spf=pass (google.com: domain of fastfurnishings@gmail.com designates 209.85.220.41 as permitted sender) smtp.mailfrom=fastfurnishings@gmail.com X-Google-DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=1e100.net; s=20221208; t=1686112478; x=1688704478; h=to:subject:message-id:date:from:in-reply-to:references:mime-version :x-gm-message-state:from:to:cc:subject:date:message-id:reply-to; bh=jgh0SNVjzOhn3JXolYXqFNiLKWZRzVTIEtKpWck99iU=; b=hHcx29sgK2CfkdHjgA0BiBbk2abWUlNum9VNs4L9KmC6p+GOqnzOnC67QZMg3wanp4 7YB3Y13r+WrHcB5K6KrrX44x3KlhYG/qZlQCKel3LWaXnPUwL3es/egD7Q1NiNIIccio /X6cxLkXw5t2sQI2WnAsXs8GFPBVoyKRnWZMCqkc2y/Zmwyo+sOc4DFNdkhQb8ifxjPC V2jQ63usOrx3I7P4J6YUmx4vHcA2rMN7u+AfCfq5jiE+frbvRCFdXKrC2h06u72Bke4q lO9VC3CB4cEb2XkXEr2PHeeTbfg0wGx9vaG2QNUO9haEieiJLE5LRIK1ZinRNm5JGfUB twiQ== X-Gm-Message-State: AC+VfDx92usJ7SDeQOseYjpsCpSKkV8ioVVCZR0ZuQ4JodMRsyH6K25B OdCEgFRhgbWTV/CRZKjKcH3D07hV20W/GIxtFxDiXxhS X-Google-Smtp-Source: ACHHUZ4S0J9eW75pG24V3NjJUYlpotebJxCNqaL/SZk+3MhCiP9CGjr1ogtwNohc4mVP8jWCTZ9hU+g6Z06Rq/FDOpc= X-Received: by 2002:a0d:eb0b:0:b0:565:99c0:a690 with SMTP id u11-20020a0deb0b000000b0056599c0a690mr5570709ywe.36.1686112477989; Tue, 06 Jun 2023 21:34:37 -0700 (PDT) MIME-Version: 1.0 References: In-Reply-To: From: "Customer Service | FastFurnishings.com" Date: Tue, 6 Jun 2023 21:34:27 -0700 Message-ID: Subject: Re: Designer Living Return request To: "Customer Service info@designerliving.com" Content-Type: multipart/alternative; boundary="0000000000004d50c505fd82a730" --0000000000004d50c505fd82a730 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Dear Helita, Sorry for the mix-up. We were returning a couple different items and it looks like we accidentally returned the wrong one to you. Please go ahead and dispose of the product. No refund necessary since the wrong product was returned. Sincerely, Michael Fons On Tue, Jun 6, 2023 at 2:09=E2=80=AFPM Customer Service info@designerliving= .com < info@designerliving.com> wrote: > Hello- > > I am following up on my response from, 6/5/23 regarding your inquiry on > the status of your return/refund. We left a message as well for Julie at= 760-807-9029 > today, 6/6/23. There are several contacts associated with this order:* > Julie, Susan N. Orloff,* and *Michael Fons*. If one of these contacts > could please get back to us, we would appreciate it. Please review our, > 6/5 response and reply back to this email, or you may reach us at > 1-888-879-8790. Thank you. > > Sincerely, > > Helita > > Designer Living Customer Service > > 1-888-879-8790 M-F 7:00am-3:30pm (PST) > info@designerliving.com > > On Mon, Jun 5, 2023 at 11:46=E2=80=AFAM Customer Service info@designerliv= ing.com < > info@designerliving.com> wrote: > >> Hello- >> >> Please note we received your return on FedEx tracking # 398756019795; >> however the item returned is *not *a Designer Living item. The item we >> received is for a Cozy Line 3-piece quilt set: Item BB-K 469BQ / >> X001P12M6H. Cozy Line is not a brand sold by Designer Living. >> >> Unfortunately a refund cannot be issued until we receive our item back >> which was the *Madison Park Cream 3-Piece Quebec Reversible Quilt Set: >> Item MP13-149*. For your reference, we have attached photos of what we >> received. Please advise if you want us to dispose of the incorrect item >> returned to us, or if you would like for us to return it back to you. >> Note if we return the item back to you, you will need to provide us with= a >> prepaid return shipping label. Thank you. >> >> Sincerely, >> >> Helita >> >> Designer Living Customer Service >> >> 1-888-879-8790 >> info@designerliving.com >> >> >> On Thu, Jun 1, 2023 at 8:45=E2=80=AFAM Customer Service info@designerliv= ing.com < >> info@designerliving.com> wrote: >> >>> Hello Designer Living Customer- >>> >>> >>> >>> Can you provide us the return tracking number of your Designer Living >>> order no. *D235190BA4* so that we can monitor the returned product and >>> process your refund once we receive it in our warehouse, thanks! >>> >>> >>> >>> Sincerely, >>> >>> Kyle >>> >>> Designer Living Customer Service >>> >>> 1-888-879-8790 >>> >>> info@designerliving.com >>> >> --0000000000004d50c505fd82a730 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable
Dear Helita,=C2=A0
Sorry for the mix-up.= =C2=A0 We were returning a couple different=C2=A0items and it looks like we= accidentally=C2=A0returned the wrong one to you.
Please go ahead and dis= pose of the product. No refund necessary=C2=A0since the wrong product was r= eturned.=C2=A0=C2=A0
Sincerely,
Michael Fons
= =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0
=


On Tue, Jun 6, 2023 at 2:09=E2=80=AFPM Customer Service info@designerliving.c= om <inf= o@designerliving.com> wrote:
Hello-
<= br>
I am following up on = my response from, 6/5/23 regarding your inquiry on the status of your retur= n/refund.=C2=A0 We left a message as well for Julie at=C2=A0760-807-9029 today, 6/6/23.=C2=A0 Ther= e are several contacts associated with this order: Julie, Susan N. Orlof= f, and=C2=A0Michael Fons. If one of these contacts could please get= back to us, we would=C2=A0appreciate it.=C2=A0 Please review our, 6/5 resp= onse and reply back to this email, or you may reach=C2=A0us at 1-888-879-87= 90. Thank you.

Sincerely,

<= font face=3D"arial, sans-serif">Helita

Designer Living Customer Service

1-888-879-8790 M-F 7:00am-3:30pm (PST)


On Mon, Jun 5, 2023 at 11:46=E2=80=AFAM Customer Service info@designerliving.c= om <inf= o@designerliving.com> wrote:
= Hello-

<= div>Please note we received your return on= FedEx tracking # 398756019795; however the item returned is not a D= esigner Living item.=C2=A0 The item we received is for a Cozy Line 3-piece quilt set: Item BB-K 469BQ / X001P12M6H.=C2= =A0 Cozy Line is not a brand sold by Designer Living.=C2=A0=C2=A0

Unfortunately a refund cannot be issued until we rec= eive our item back which was the Madison Park Cr= eam 3-Piece Quebec Reversible Quilt Set: Item MP13-149.=C2=A0 For your reference, we= have attached photos of what we received.=C2=A0=C2=A0Please advise if you= want us to dispose of the incorrect item returned to us, or if you = would like fo= r us to return it back to you.=C2=A0 Note if we return the item back to you= , you will need to provide us with a prepaid return shipping label.=C2=A0 T= hank you.

Sincerely,

Helita

Designer= Living Customer Service

1-888-87= 9-8790



On Thu, Jun 1, 2023 at 8:= 45=E2=80=AFAM Customer Service info@designerliving.com <info@designerliving.com> wrote:
=

Hello Designer Living Customer-

=C2=A0

Can you provide us the return tracking = number of your Designer Living order no.=C2=A0D235190BA4=C2=A0so that we can monitor the= returned product and process your refund once we receive it in our warehouse, thanks!

=C2=A0

Sincerely,

Kyle

Designer Living Customer Service

1-888-879-8790

info@designerliving.com

--0000000000004d50c505fd82a730--