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Date: Wed, 07 Jun 2023 00:03:23 +0000
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Subject: Re: Re: Re: Please contact the customer - Delivered to Wrong Location/LAD #Ref
 2023060500313782
From: Devin smith <c-A1C7B7573D774B21A6435933E384C66A@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<div dir=3D"auto">So now that I have shown proof that it wasn&#39;t deliver=
ed to my door I want my refund for the item!!! This is=C2=A0ridiculous. I h=
ave been nice and contact everyone including FedEx no one knows where my pa=
ckage is at because the freaking picture doesn&#39;t show where it is!!!=C2=
=A0</div><br><div class=3D"gmail_quote"><div dir=3D"ltr" class=3D"gmail_att=
r">On Tue, Jun 6, 2023, 2:55 PM Devin Smith &lt;<a href=3D"mailto:devinnico=
lesmith48@gmail.com">devinnicolesmith48@gmail.com</a>&gt; wrote:<br></div><=
blockquote class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;border-left:1px=
 #ccc solid;padding-left:1ex"><div dir=3D"auto"><div>And when I looked at t=
he pdf file that was provided it doesn&#39;t even have an address on it. So=
 it was not delivered to me.<br><br><div class=3D"gmail_quote"><div dir=3D"=
ltr" class=3D"gmail_attr">On Tue, Jun 6, 2023, 1:57 PM Devin Smith &lt;<a h=
ref=3D"mailto:devinnicolesmith48@gmail.com" target=3D"_blank" rel=3D"norefe=
rrer">devinnicolesmith48@gmail.com</a>&gt; wrote:<br></div><blockquote clas=
s=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;border-left:1px #ccc solid;pad=
ding-left:1ex"><div dir=3D"auto">I looked at the photo. The package is on t=
he ground. Doesn&#39;t show exactly where it is located. That picture could=
 have been taken anywhere=C2=A0</div><br><div class=3D"gmail_quote"><div di=
r=3D"ltr" class=3D"gmail_attr">On Tue, Jun 6, 2023, 1:37 PM Designer Living=
 Inc. &lt;<a href=3D"mailto:s-A1C7B7573D774B21A6435933E384C66A@relay.walmar=
t.com" rel=3D"noreferrer noreferrer" target=3D"_blank">s-A1C7B7573D774B21A6=
435933E384C66A@relay.walmart.com</a>&gt; wrote:<br></div><blockquote class=
=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;border-left:1px #ccc solid;padd=
ing-left:1ex"><p>Hello=C2=A0<span>Devin-</span></p><p><span><br></span></p>=
<p><span>You can check the photo of the delivered product by going to=C2=A0=
<a href=3D"https://www.fedex.com/en-us/home.html" rel=3D"noreferrer norefer=
rer noreferrer" target=3D"_blank">https://www.fedex.com/en-us/home.html</a>=
=C2=A0then cling on &quot;Tracking&quot; button found at the upper part of =
the website=C2=A0and input your order tracking number:=C2=A0399116538150.</=
span></p><p><br></p><p>Thank you,<br></p><p>Kyle</p><p>Customer Service Rep=
=2E</p><p>Designer Livin=
g</p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p><br></p><p>I would like th=
e photo that was taken of the delivery. Because I do believe it was deliver=
ed to the wrong house or not at all.=C2=A0</p><p><br></p><p>On Tue, Jun 6, =
2023, 1:21 PM Devin Smith &lt;<a href=3D"mailto:devinnicolesmith48@gmail.co=
m" rel=3D"noreferrer noreferrer noreferrer" target=3D"_blank">devinnicolesm=
ith48@gmail.com</a>&gt; wrote:<br></p><blockquote class=3D"gmail_quote" sty=
le=3D"margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><p>Can=
 I have the photo where it was delivered?=C2=A0</p><br><p>On Tue, Jun 6, 20=
23, 12:33 PM Designer Living Inc. &lt;<a href=3D"mailto:s-A1C7B7573D774B21A=
6435933E384C66A@relay.walmart.com" rel=3D"noreferrer noreferrer noreferrer"=
 target=3D"_blank">s-A1C7B7573D774B21A6435933E384C66A@relay.walmart.com</a>=
&gt; wrote:<br></p><blockquote class=3D"gmail_quote" style=3D"margin:0 0 0 =
=2E8ex;border-left:1px #ccc solid;padd=
ing-left:1ex"><p>Hello Devin-</p><p>=C2=
=A0</p><p>FedEx confirmed delivery of this package tracking no. 39911653815=
0, and provided a photo of where the package delivered.=C2=A0 Unfortunately=
 based on these conditions, we are unable to assist further with your claim=
 at this time.=C2=A0 You may want to file a police report or file a claim w=
ith your homeowners insurance.</p><p>=C2=A0</p><p>Thank you,</p><p>Kyle</p>=
<p>Customer Service Rep.</p><p>Designer Living</p><p>=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p><b=
r></p><p>I have not received anything yet. I have checked with neighbors an=
d they said they haven&#39;t seen it.</p><p><br></p><p>On Tue, Jun 6, 2023,=
 10:03 AM <a href=3D"mailto:info@designerliving.com" rel=3D"noreferrer nore=
ferrer noreferrer" target=3D"_blank">info@designerliving.com</a> &lt;<a hre=
f=3D"mailto:s-A1C7B7573D774B21A6435933E384C66A@relay.walmart.com" rel=3D"no=
referrer noreferrer noreferrer" target=3D"_blank">s-A1C7B7573D774B21A643593=
3E384C66A@relay.walmart.com</a>&gt; wrote:<br></p><blockquote class=3D"gmai=
l_quote" style=3D"margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left=
:1ex"><p>You have a message from Designer Living Inc. - Walmart.com =C2=A0<=
/p><p><br></p><hr><p><br></p><p><strong> Sales Order Id: </strong>=C2=A0200=
010972883675</p><p><strong> Item: </strong>=C2=A0 Comfort Spaces Pink/Blue =
4-Piece Microfiber Comforter Set Kids Bedding Sets, Full/Queen, Size: Full/=
Queen</p><p><br></p><p><br></p><p>Hello=C2=A0Devin/ Walmart-</p><p>=C2=A0</=
p><p>Thank you for your email.=C2=A0 Upon checking with FedEx, FedEx confir=
med that the order was delivered to the registered address when making the =
purchase.=C2=A0 We ask that you first check with other family members, neig=
hbors and around the outside of your home to ensure the package was not=C2=
=A0 misplaced.=C2=A0</p><p>=C2=A0</p><p>Sincerely,</p><p>=C2=A0</p><p>Kyle<=
/p><p>Designer Living Customer Service</p><p>1-888-879-8790</p><p><a href=
=3D"mailto:info@designerliving.com" rel=3D"noreferrer noreferrer noreferrer=
" target=3D"_blank">info@designerliving.com</a></p><p>=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p><b=
r></p><p>Dear Designer Living Inc.=C2=A0</p><p><br></p><p>** THIS IS AN ESC=
ALATION **</p><p><br></p><p>This is Walmart Customer Care, contacting you o=
n behalf of the customer for the order below. The customer is receiving a c=
opy of this message.</p><p><br></p><p><strong> Customer Name:</strong>=C2=
=A0Devin smith</p><p><strong>Customer Order Number:</strong>=C2=A0200010972=
883675</p><p><strong>Purchase Order No:</strong>=C2=A0108815439785743</p><p=
><strong> Reason for Contact: </strong>=C2=A0Delivered to Wrong Location/LA=
D</p><p><strong> Item name/number: </strong>=C2=A0 Comfort Spaces Pink/Blue=
 4-Piece Microfiber Comforter Set Kids Bedding Sets, Full/Queen, Size: Full=
/Queen/473435709</p><p><strong> Agent message: </strong>=C2=A0 order didn&#=
39;t arrive ; please assist /</p><p><br></p><p><br></p><p><strong>What you =
need to do now:</strong></p><p>1. Reply to this message to contact the cust=
omer, and do so within 48 hours, per the guidelines outlined in the <a href=
=3D"https://sellerhelp.walmart.com/s/guide?article=3D000006402#Customer_Ser=
vice_Requirements" rel=3D"noreferrer noreferrer noreferrer" target=3D"_blan=
k">Marketplace Seller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</p><p><br></p><p><br></p><p>Th=
ank you,=C2=A0<br> Your Walmart Customer Care Team</p><p><br></p><p><img wi=
dth=3D"1px" height=3D"1px" alt=3D"" src=3D"http:///ueditor/net/upload/image=
/20230606/6382163167931105873698655"></p><p><br></p><hr><p><br></p><p>Walma=
rt Customer Service Team</p><p><br></p><img width=3D"1px" height=3D"1px" al=
t=3D"" src=3D"http://cccp.relay.walmart.com/o/eJwczE1OxSAQAODTlGUzMNMBFiz68=
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