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Date: Tue, 06 Jun 2023 22:47:25 +0000
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Subject: Re: Message from Walmart.com Customer:  Ask a question, 200010920109806 #Ref
 2023060600313814
From: Ekaterina Bruno <c-BD23DE7908ED4641ACF21A43D46D9B4E@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<html><head><meta http-equiv=3D"content-type" content=3D"text/html; charset=
=3Dutf-8"></head><body dir=3D"auto"><div>Thank you, Kyle!&nbsp;</div><div><=
br></div>The address is 16160 E 55th Ave., Denver, CO 80239.&nbsp;<div><br>=
</div><div>What should I do with the wrong item?&nbsp;</div><div><br></div>=
<div>Katia&nbsp;<br><br><div dir=3D"ltr"><br><blockquote type=3D"cite">On J=
un 6, 2023, at 16:31, Designer Living Inc. &lt;s-BD23DE7908ED4641ACF21A43D4=
6D9B4E@relay.walmart.com&gt; wrote:<br><br></blockquote></div><blockquote t=
ype=3D"cite"><div dir=3D"ltr">=EF=BB=BF<p>Hello&nbsp;<span style=3D"text-wr=
ap: wrap;">Katia-</span></p><p><span style=3D"text-wrap: wrap;"><br></span>=
</p><p><span style=3D"text-wrap: wrap;">Thank you for the photos that you h=
ave sent. We apologize for the wrong item that you have received. Can you p=
lease confirm the address in where we will send the replacement order? Than=
ks!</span></p><p><span style=3D"color: rgb(34, 34, 34); font-family: Arial,=
 sans-serif; background-color: white;"><br></span></p><p><span style=3D"col=
or: rgb(34, 34, 34); font-family: Arial, sans-serif; background-color: whit=
e;">Sincerely,</span><br></p><p style=3D"margin-top:5px;margin-right:0;marg=
in-bottom:5px;margin-left: 0;background:white"><span style=3D"font-family:'=
Arial',sans-serif;color:#222222">Kyle</span></p><p style=3D"margin-top:5px;=
margin-right:0;margin-bottom:5px;margin-left: 0;background:white"><span sty=
le=3D"font-family:'Arial',sans-serif;color:#222222">Designer Living Custome=
r Service</span></p><p style=3D"margin-top:5px;margin-right:0;margin-bottom=
:5px;margin-left: 0;background:white"><span style=3D"font-family:'Arial',sa=
ns-serif;color:#222222">1-888-879-8790</span></p><p style=3D"margin-top:5px=
;margin-right:0;margin-bottom:5px;margin-left: 0;background:white"><span st=
yle=3D"color:black"><a href=3D"mailto:info@designerliving.com" target=3D"_b=
lank" title=3D"blocked::mailto:info@designerliving.com"><span style=3D"font=
-family:'Arial',sans-serif">info@designerliving.com</span></a></span></p><p=
>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D</p><p>Hello Kyle,&nbsp;</p><p><br></p><p>I have attached ph=
otos of the item and the box it came in.&nbsp;</p><p><br></p><p>Thank you,&=
nbsp;</p><p><br></p><p>Katia Bruno&nbsp;</p><p><br></p><p><img alt=3D"image=
0.jpeg" src=3D"cid:DB0DF32E-1BD9-4EA3-B56A-8010FA919848-L0-001" data-unique=
-identifier=3D""><img alt=3D"image1.jpeg" src=3D"cid:C98DC65A-4030-4613-804=
4-F5D5625A307A-L0-001" data-unique-identifier=3D""><img alt=3D"image2.jpeg"=
 src=3D"cid:F5531989-6449-4FD6-AC53-CC04E7FA0ABC-L0-001" data-unique-identi=
fier=3D""><br><br></p><p>Sent from my iPhone</p><p><br></p><blockquote>On J=
un 6, 2023, at 15:11, Designer Living Inc.</blockquote><blockquote><p>=EF=
=BB=BF</p><p>Hello&nbsp;<span style=3D"text-wrap: wrap;">Ekaterina/ Walmart=
-</span></p><p><span style=3D"text-wrap: wrap;"><br></span></p><p><span sty=
le=3D"text-wrap: wrap;">Thank you for your email. Can you provide us a phot=
o of the item and the item label that you have received? Thanks!</span></p>=
<p><span style=3D"color: rgb(34, 34, 34); font-family: Arial, sans-serif; b=
ackground-color: white;"><br></span></p><p><span style=3D"color: rgb(34, 34=
, 34); font-family: Arial, sans-serif; background-color: white;">Sincerely,=
</span><br></p><p style=3D"margin-top:5px;margin-right:0;margin-bottom:5px;=
margin-left: 0;background:white"><span style=3D"font-family:'Arial',sans-se=
rif;color:#222222">Kyle</span></p><p style=3D"margin-top:5px;margin-right:0=
;margin-bottom:5px;margin-left: 0;background:white"><span style=3D"font-fam=
ily:'Arial',sans-serif;color:#222222">Designer Living Customer Service</spa=
n></p><p style=3D"margin-top:5px;margin-right:0;margin-bottom:5px;margin-le=
ft: 0;background:white"><span style=3D"font-family:'Arial',sans-serif;color=
:#222222">1-888-879-8790</span></p><p style=3D"margin-top:5px;margin-right:=
0;margin-bottom:5px;margin-left: 0;background:white"><span style=3D"color:b=
lack"><a href=3D"mailto:info@designerliving.com" target=3D"_blank" title=3D=
"blocked::mailto:info@designerliving.com"><span style=3D"font-family:'Arial=
',sans-serif">info@designerliving.com</span></a></span></p><p>=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
</p><p><br></p><p>Dear Designer Living Inc.,&nbsp;</p><p><br></p><p>Ekateri=
na Bruno wants to connect with you for the order below:</p><p><br></p><p><s=
trong> Customer Order Number</strong>:&nbsp; 200010920109806</p><p><strong>=
 Purchase Order No</strong>:&nbsp; 108815337931558</p><p><strong> Reason fo=
r Contact: </strong>&nbsp;Ask a question</p><p><strong> Item name/number:</=
strong>&nbsp; Inspire by Intelligent Design Belcourt Cotton Sateen 3-Piece =
Blue Duvet Cover Set, Full/Queen/697639342</p><p><br><br></p><p><strong>Cus=
tomer Message</strong>:<br></p><p>The wrong item was delivered, please, adv=
ise.</p><p><br></p><p><strong>What you need to do now:</strong></p><p>1. Re=
ply to this message to contact the customer, and do so within 48 hours, per=
 the guidelines outlined in the <a href=3D"https://sellerhelp.walmart.com/s=
/guide?article=3D000006402#Customer_Service_Requirements">Marketplace Selle=
r Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</p><p><br><br></p><p>Thank you=
,&nbsp;</p><p>Your Walmart Customer Care Team</p><p><br></p><p><img width=
=3D"1px" height=3D"1px" alt=3D"" src=3D"/ueditor/net/upload/image/20230606/=
6382165677815423179146625" data-unique-identifier=3D""></p><p><img width=3D=
"1px" height=3D"1px" alt=3D"" src=3D"/ueditor/net/upload/image/20230606/638=
2166208350086247444696" data-unique-identifier=3D""></p></blockquote><p><im=
g width=3D"1px" height=3D"1px" alt=3D"" src=3D"/ueditor/net/upload/image/20=
230606/6382166208359421763714684" data-unique-identifier=3D""></p>
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</div></blockquote></div><img width=3D"1px" height=3D"1px" alt=3D"" src=3D"=
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