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Date: Tue, 06 Jun 2023 20:04:58 +0000
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Subject: Re: Message from Walmart.com Customer: Where is my order, 200010978142903 #Ref
 2023060500303792
From: Steve Prahl <c-399B2BEF65854FF992BC08C12AFF838D@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<div dir=3D"auto">Thank you for looking into this. I&#39;m not upset with y=
our company, just with FedEx...really surprised, as I&#39;ve never had issu=
es with the company before.=C2=A0</div><br><div class=3D"gmail_quote"><div =
dir=3D"ltr" class=3D"gmail_attr">On Tue, Jun 6, 2023, 11:52 AM Designer Liv=
ing Inc. &lt;<a href=3D"mailto:s-399B2BEF65854FF992BC08C12AFF838D@relay.wal=
mart.com">s-399B2BEF65854FF992BC08C12AFF838D@relay.walmart.com</a>&gt; wrot=
e:<br></div><blockquote class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;bo=
rder-left:1px #ccc solid;padding-left:1ex"><p style=3D"margin-top:5px;margi=
n-right:0;margin-bottom:0;margin-left:0;background:white"><span style=3D"fo=
nt-family:&#39;Arial&#39;,sans-serif;color:black">Hello <span>Steve=C2=A0</=
span>/ Walmart-</span></p><p style=3D"margin-top:5px;margin-right:0;margin-=
bottom:0;margin-left:0;background:white"><span style=3D"font-family:&#39;Ar=
ial&#39;,sans-serif;color:black">=C2=A0</span></p><p style=3D"margin-top:5p=
x;margin-right:0;margin-bottom:0;margin-left:0;background:white"><span styl=
e=3D"font-family:&#39;Arial&#39;,sans-serif;color:black">Thank you for your=
 email. We are sorry to hear your order has not arrived. We confirmed your =
order was shipped on 5/25/2023 on tracking #:=C2=A0<span style=3D"color:rgb=
(51,51,51);font-family:FedExSans,sans-serif;letter-spacing:-0.2px;backgroun=
d-color:rgb(255,255,255)">398777340959</span></span><span style=3D"font-fam=
ily:Arial,sans-serif">. Unfortunately, we cannot see further into FedEx&#39=
;s system as to why there have been no scans for this package; therefore, w=
e have opened a lost package investigation with FedEx. Generally, this will=
 take anywhere between 1-8 business days to resolve; however, it can be com=
pleted sooner. Once FedEx completes their investigation, they will notify u=
s of the results; and we in turn will contact you with an update. We apprec=
iate your patience while the investigation is in progress. Thank you!</span=
></p><p style=3D"margin-top:5px;margin-right:0;margin-bottom:5px;margin-lef=
t:0"><span style=3D"font-family:&#39;Arial&#39;,sans-serif;color:black">=C2=
=A0</span></p><p style=3D"margin-top:5px;margin-right:0;margin-bottom:0;mar=
gin-left:0;background:white"><span style=3D"font-family:&#39;Arial&#39;,san=
s-serif;color:black">Sincerely,</span></p><p style=3D"margin-top:5px;margin=
-right:0;margin-bottom:0;margin-left:0;background:white"><span style=3D"fon=
t-family:&#39;Arial&#39;,sans-serif;color:black">Kyle</span></p><p style=3D=
"margin-top:5px;margin-right:0;margin-bottom:0;margin-left:0;background:whi=
te"><span style=3D"font-family:&#39;Arial&#39;,sans-serif;color:black">Desi=
gner Living Customer Service</span></p><p style=3D"margin-top:5px;margin-ri=
ght:0;margin-bottom:0;margin-left:0;background:white"><span style=3D"font-f=
amily:&#39;Arial&#39;,sans-serif;color:black">1-888-879-8790</span></p><p s=
tyle=3D"margin-top:5px;margin-right:0;margin-bottom:5px;margin-left:0;backg=
round:white"><span style=3D"color:black"><a href=3D"mailto:info@designerliv=
ing.com" target=3D"_blank" rel=3D"noreferrer"><span style=3D"font-family:&#=
39;Arial&#39;,sans-serif">info@designerliving.com</span></a></span></p><p>=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D</p><p><br></p><p>Dear Designer Living Inc.,=C2=A0</p><p><br></=
p><p>Steve Prahl wants to connect with you for the order below:</p><p><br><=
/p><p><strong> Customer Order Number</strong>:=C2=A0 200010978142903</p><p>=
<strong> Purchase Order No</strong>:=C2=A0 108814619980939</p><p><strong> R=
eason for Contact: </strong>=C2=A0Where is my order</p><p><strong> Item nam=
e/number:</strong>=C2=A0 Madison Park Seabed 100% Cotton Sateen 3-Piece Coa=
stal Blue Print Bedding Comforter Set, Full/Queen/1028714514</p><p><br><br>=
</p><p><strong>Customer Message</strong>:<br></p><p>enough is enough it&#39=
;s been 2 weeks late, we want our money refunded. we will no longer be doin=
g business with WALMART again til your shipping improves. so disappointed.=
=20












enough is enough. it&#39;s been 2 weeks late now. ridiculous. refund our mo=
ney as we <a href=3D"http://will.no" target=3D"_blank" rel=3D"noreferrer">w=
ill.no</a> longer be doing business with WALMART again til your shipping im=
proves. so disappointed</p><p><br></p><p><strong>What you need to do now:</=
strong></p><p>1. Reply to this message to contact the customer, and do so w=
ithin 48 hours, per the guidelines outlined in the <a href=3D"https://selle=
rhelp.walmart.com/s/guide?article=3D000006402#Customer_Service_Requirements=
" target=3D"_blank" rel=3D"noreferrer">Marketplace Seller Customer Care Req=
uirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</p><p><br><br></p><p>Thank you=
,=C2=A0</p><p>Your Walmart Customer Care Team</p><p><br></p><p><img width=
=3D"1px" height=3D"1px" alt=3D"" src=3D"http:///ueditor/net/upload/image/20=
230606/6382164185339804738246943"></p><img width=3D"1px" height=3D"1px" alt=
=3D"" src=3D"http://cccp.relay.walmart.com/o/eJwczF1OxCAQAODTlMdmYGA6PPCwxS=
XxwWj8OcBAZ90m7Woq0Xh7Ey_wLUkuSF6NJktMMAFSNNfkVFuNUsk2roza1FY_XZwSN5JQzZocO=
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wsh35khfXb_185DrFsLg4X2Xdftneso5Pw14ym8vr48P5-e_AAAA__-XHTjK">
</blockquote></div>
<img width=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.walmart=
=2Ecom/o/eJwczF1KxDAQAODTtI9l8jPZmYc8bG=
MDwj6IniDtTNZANwu1KN5e8AKfxFJd8DpqNIEC=
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hut-X9LwAA__8kETiB">