Delivered-To: info@designerliving.com
Received: by 2002:a05:7000:3e41:b0:4d4:73eb:67e6 with SMTP id be1csp3795341mab;
        Tue, 6 Jun 2023 10:57:30 -0700 (PDT)
X-Google-Smtp-Source: ACHHUZ5dyUhb2CNKdeL848GFqZPo9a0PDlsrU49dNeb3udiYAWGYF1u3/TR5wGmhDEDQl86FaxqI
X-Received: by 2002:ac8:5dc9:0:b0:3f6:b493:8ef5 with SMTP id e9-20020ac85dc9000000b003f6b4938ef5mr3911231qtx.0.1686074249980;
        Tue, 06 Jun 2023 10:57:29 -0700 (PDT)
ARC-Seal: i=1; a=rsa-sha256; t=1686074249; cv=none;
        d=google.com; s=arc-20160816;
        b=y9z9B7UFd8mo6gZTT4UfDwtgBStkO/bE0Me2XlHkEXYeuuPvaMk3fY1Oc7uDD5AIRN
         gAGswQDSbeaZCh9m0RTjv/Ym/TmtWd+4+yhw7McaE0IjjnouXMzI2p+38YmEbqWnhQVR
         IrZpRoQMKrvVZ9e3T4N4vXoTdVliw+VP98ZtQM6uGKevP4c0PyFQHihEaMXls6nr0yt5
         RFM1ZsMnJy0TqZf+j2/s3btp91wDKQi/H0RKmqgSyKK6S23qygROFvknUqztfD5+O7vc
         DLd1m0vIgL11idzQPWmh9E6aLgLdUWtn/nStF2IhaZZ3bq+QWDojXFYos/TVG/Qjwi/h
         OS/g==
ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed/relaxed; d=google.com; s=arc-20160816;
        h=content-transfer-encoding:message-id:to:from:subject:mime-version
         :date:sender:dkim-signature;
        bh=jaRdhcAc5tEMrg4ppUYvcDcFWIuMc3jUvpl7NbUszAs=;
        b=Cwy/JERZ3X8UBVX5HGyuI5EUiasLpW8/Nr9AGkcvrChza7gJcKrPh5nNixV1ZEl6ur
         wbOFU8MTh++o+UFkwGvm3M3cy5V6qrQMhSdxbpOw2xa7oer5rusbrEk6W/ryDu5hoogW
         6pWb7AKxNwlK8koFSD+U2PejCd5ECwhx75I3eiiRIIyQzf+ve1PPlea2U73Bjmf92GFW
         j+6SznELFjM5RuIJfpBklf2Djui3Pi6Ja+QPGKse68hBir7h+PVu386tBPZLFGH69Jy+
         L4RrUGwoQ/kjzJISRNvzqV5CyHEVRTX+mMamBHptTOTf8ODlD7WpNtNOohCgEhI6reJb
         xp5Q==
ARC-Authentication-Results: i=1; mx.google.com;
       dkim=pass header.i=@relay.walmart.com header.s=smtp header.b=ixEsUWBw;
       spf=pass (google.com: domain of bounce+e5c2e7.af364e-info=designerliving.com@relay.walmart.com designates 104.130.123.233 as permitted sender) smtp.mailfrom="bounce+e5c2e7.af364e-info=designerliving.com@relay.walmart.com";
       dmarc=pass (p=REJECT sp=REJECT dis=NONE) header.from=walmart.com
Return-Path: <bounce+e5c2e7.af364e-info=designerliving.com@relay.walmart.com>
Received: from mail.a233.static.mgsend.net (mail.a233.static.mgsend.net. [104.130.123.233])
        by mx.google.com with UTF8SMTPS id u5-20020ac858c5000000b003f3a373c9e9si1392955qta.44.2023.06.06.10.57.29
        for <info@designerliving.com>
        (version=TLS1_3 cipher=TLS_AES_128_GCM_SHA256 bits=128/128);
        Tue, 06 Jun 2023 10:57:29 -0700 (PDT)
Received-SPF: pass (google.com: domain of bounce+e5c2e7.af364e-info=designerliving.com@relay.walmart.com designates 104.130.123.233 as permitted sender) client-ip=104.130.123.233;
Authentication-Results: mx.google.com;
       dkim=pass header.i=@relay.walmart.com header.s=smtp header.b=ixEsUWBw;
       spf=pass (google.com: domain of bounce+e5c2e7.af364e-info=designerliving.com@relay.walmart.com designates 104.130.123.233 as permitted sender) smtp.mailfrom="bounce+e5c2e7.af364e-info=designerliving.com@relay.walmart.com";
       dmarc=pass (p=REJECT sp=REJECT dis=NONE) header.from=walmart.com
DKIM-Signature: a=rsa-sha256; v=1; c=relaxed/relaxed; d=relay.walmart.com;
 q=dns/txt; s=smtp; t=1686074249; x=1686081449; h=Content-Transfer-Encoding:
 Content-Type: Message-Id: To: To: From: From: Subject: Subject: Mime-Version:
 Date: Sender: Sender; bh=jaRdhcAc5tEMrg4ppUYvcDcFWIuMc3jUvpl7NbUszAs=;
 b=ixEsUWBwWZA8iXYPWZOHfr1NfgYHoi8xz4u0fLhZz8r5p/Ij0h/HGK+7rgI4u3sXQZDrYrmMm/tUQtohDkgqSjaajMdirhsbaN2rcDTHn7Xt5JsOqgbHQEd3xdFnC5Woghe7nTxUsYznlTn+Gzsc35OphWmmE9Ovt652U7iDanQ=
X-Mailgun-Sending-Ip: 104.130.123.233
X-Mailgun-Sid: WyJiYjQxZiIsImluZm9AZGVzaWduZXJsaXZpbmcuY29tIiwiYWYzNjRlIl0=
Received: from <unknown> (<unknown> []) by 05108e29d3f8 with HTTP id
 647f73897bde6da541c40951; Tue, 06 Jun 2023 17:57:29 GMT
Sender: c-A1C7B7573D774B21A6435933E384C66A@relay.walmart.com
Date: Tue, 06 Jun 2023 17:57:29 +0000
Mime-Version: 1.0
Subject: Re: Re: Re: Please contact the customer - Delivered to Wrong Location/LAD #Ref
 2023060500313782
From: Devin smith <c-A1C7B7573D774B21A6435933E384C66A@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
X-Mailgun-Tag: CCCP:SELLER
X-Mailgun-Track-Opens: true
X-Mailgun-Variables: {"incidentId": "A1C7B7573D774B21A6435933E384C66A"}
Message-Id: <20230606175729.1d28020076748460@relay.walmart.com>
Content-Type: text/html; charset="utf-8"
Content-Transfer-Encoding: quoted-printable

<div dir=3D"auto">I looked at the photo. The package is on the ground. Does=
n&#39;t show exactly where it is located. That picture could have been take=
n anywhere=C2=A0</div><br><div class=3D"gmail_quote"><div dir=3D"ltr" class=
=3D"gmail_attr">On Tue, Jun 6, 2023, 1:37 PM Designer Living Inc. &lt;<a hr=
ef=3D"mailto:s-A1C7B7573D774B21A6435933E384C66A@relay.walmart.com">s-A1C7B7=
573D774B21A6435933E384C66A@relay.walmart.com</a>&gt; wrote:<br></div><block=
quote class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;border-left:1px #ccc=
 solid;padding-left:1ex"><p>Hello=C2=A0<span>Devin-</span></p><p><span><br>=
</span></p><p><span>You can check the photo of the delivered product by goi=
ng to=C2=A0<a href=3D"https://www.fedex.com/en-us/home.html" target=3D"_bla=
nk" rel=3D"noreferrer">https://www.fedex.com/en-us/home.html</a>=C2=A0then =
cling on &quot;Tracking&quot; button found at the upper part of the website=
=C2=A0and input your order tracking number:=C2=A0399116538150.</span></p><p=
><br></p><p>Thank you,<br></p><p>Kyle</p><p>Customer Service Rep.</p><p>Des=
igner Living</p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p><br></p><p>I would like the photo t=
hat was taken of the delivery. Because I do believe it was delivered to the=
 wrong house or not at all.=C2=A0</p><p><br></p><p>On Tue, Jun 6, 2023, 1:2=
1 PM Devin Smith &lt;<a href=3D"mailto:devinnicolesmith48@gmail.com" target=
=3D"_blank" rel=3D"noreferrer">devinnicolesmith48@gmail.com</a>&gt; wrote:<=
br></p><blockquote class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;border-=
left:1px #ccc solid;padding-left:1ex"><p>Can I have the photo where it was =
delivered?=C2=A0</p><br><p>On Tue, Jun 6, 2023, 12:33 PM Designer Living In=
c. &lt;<a href=3D"mailto:s-A1C7B7573D774B21A6435933E384C66A@relay.walmart.c=
om" target=3D"_blank" rel=3D"noreferrer">s-A1C7B7573D774B21A6435933E384C66A=
@relay.walmart.com</a>&gt; wrote:<br></p><blockquote class=3D"gmail_quote" =
style=3D"margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><p>=
Hello Devin-</p><p>=C2=A0</p><p>FedEx confirmed delivery of this package tr=
acking no. 399116538150, and provided a photo of where the package delivere=
d.=C2=A0 Unfortunately based on these conditions, we are unable to assist f=
urther with your claim at this time.=C2=A0 You may want to file a police re=
port or file a claim with your homeowners insurance.</p><p>=C2=A0</p><p>Tha=
nk you,</p><p>Kyle</p><p>Customer Service Rep.</p><p>Designer Living</p><p>=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D</p><p><br></p><p>I have not received anything yet. I have chec=
ked with neighbors and they said they haven&#39;t seen it.</p><p><br></p><p=
>On Tue, Jun 6, 2023, 10:03 AM <a href=3D"mailto:info@designerliving.com" t=
arget=3D"_blank" rel=3D"noreferrer">info@designerliving.com</a> &lt;<a href=
=3D"mailto:s-A1C7B7573D774B21A6435933E384C66A@relay.walmart.com" target=3D"=
_blank" rel=3D"noreferrer">s-A1C7B7573D774B21A6435933E384C66A@relay.walmart=
=2Ecom</a>&gt; wrote:<br></p><blockqu=
ote class=3D"gmail_quote" style=3D"margi=
n:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><p>You have a mes=
sage from Designer Living Inc. - Walmart.com =C2=A0</p><p><br></p><hr><p><b=
r></p><p><strong> Sales Order Id: </strong>=C2=A0200010972883675</p><p><str=
ong> Item: </strong>=C2=A0 Comfort Spaces Pink/Blue 4-Piece Microfiber Comf=
orter Set Kids Bedding Sets, Full/Queen, Size: Full/Queen</p><p><br></p><p>=
<br></p><p>Hello=C2=A0Devin/ Walmart-</p><p>=C2=A0</p><p>Thank you for your=
 email.=C2=A0 Upon checking with FedEx, FedEx confirmed that the order was =
delivered to the registered address when making the purchase.=C2=A0 We ask =
that you first check with other family members, neighbors and around the ou=
tside of your home to ensure the package was not=C2=A0 misplaced.=C2=A0</p>=
<p>=C2=A0</p><p>Sincerely,</p><p>=C2=A0</p><p>Kyle</p><p>Designer Living Cu=
stomer Service</p><p>1-888-879-8790</p><p><a href=3D"mailto:info@designerli=
ving.com" target=3D"_blank" rel=3D"noreferrer">info@designerliving.com</a><=
/p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D</p><p><br></p><p>Dear Designer Living Inc.=C2=A0</p><p><=
br></p><p>** THIS IS AN ESCALATION **</p><p><br></p><p>This is Walmart Cust=
omer Care, contacting you on behalf of the customer for the order below. Th=
e customer is receiving a copy of this message.</p><p><br></p><p><strong> C=
ustomer Name:</strong>=C2=A0Devin smith</p><p><strong>Customer Order Number=
:</strong>=C2=A0200010972883675</p><p><strong>Purchase Order No:</strong>=
=C2=A0108815439785743</p><p><strong> Reason for Contact: </strong>=C2=A0Del=
ivered to Wrong Location/LAD</p><p><strong> Item name/number: </strong>=C2=
=A0 Comfort Spaces Pink/Blue 4-Piece Microfiber Comforter Set Kids Bedding =
Sets, Full/Queen, Size: Full/Queen/473435709</p><p><strong> Agent message: =
</strong>=C2=A0 order didn&#39;t arrive ; please assist /</p><p><br></p><p>=
<br></p><p><strong>What you need to do now:</strong></p><p>1. Reply to this=
 message to contact the customer, and do so within 48 hours, per the guidel=
ines outlined in the <a href=3D"https://sellerhelp.walmart.com/s/guide?arti=
cle=3D000006402#Customer_Service_Requirements" target=3D"_blank" rel=3D"nor=
eferrer">Marketplace Seller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</p><p><br></p><p><br></p><p>Th=
ank you,=C2=A0<br> Your Walmart Customer Care Team</p><p><br></p><p><img wi=
dth=3D"1px" height=3D"1px" alt=3D"" src=3D"http:///ueditor/net/upload/image=
/20230606/6382163167931105873698655"></p><p><br></p><hr><p><br></p><p>Walma=
rt Customer Service Team</p><p><br></p><img width=3D"1px" height=3D"1px" al=
t=3D"" src=3D"http://cccp.relay.walmart.com/o/eJwczE1OxSAQAODTlGUzMNMBFiz68=
C1cGI0_B6DM4CNp-5LaaLy9iRf4JJWGTGo0WQ4MDDaSuSVPGpoEatYKcolLbbQs4jBKJHZienLg=
EBjYEqClUapXRQBfmp-Ey0Bw6Fp-x5-ybuU4x3rfTN9rF93PR0mzzf7iJ48P3tPF2ZkJp4h4xUC=
ZeTZHEv3u-97rfdWvrZ83CgPB51b6-o-dKef8MuCcP97en5-ur38BAAD__wt9O00"></blockqu=
ote><p><img width=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.=
walmart.com/o/eJwczEFOxSAQANDTlGUzMMNQFiz6sQuTvzB6AtoZviT9NKmNxtubeIEnqVRkU=
qPJ8sTAHBHMZ3IVnBagaUWIUXgliWETr5OtEstmWnLgEBjYeu8RRs-lrkFrVWZh1oHg1L38jj9l=
f5bzGrfjaVrfmmi_XiXNNodb8AFfQqCbszMT-oi44ESZeTZnar0eA4HoV3t0Pff23frj37lSzvl=
twPljud-X978AAAD__35fOUI"></p><img width=3D"1px" height=3D"1px" alt=3D"" sr=
c=3D"http://cccp.relay.walmart.com/o/eJwczEtOxDAMANDTNMsqiWM7XWTRCbNggUB8Du=
BJXCZSP1KJQNweiQu8mmQBCmo0OYpkafIezT3ZBT1GXxCZVFwVBkUhK7dIQqimJW89WLLkCCC4M=
fLNLRNEUNaixEOwp67yO_7IusnZx3Jspu2lVd37Y02zy3xhZHhgDhfvZgqAE8AVYshEszlT1e-2=
760cq35trd9DHIL93KSt_1hPOeeXAeb88fb-_HR9_QsAAP__nNE6mw"></blockquote></bloc=
kquote><p><img width=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.rel=
ay.walmart.com/o/eJwczMFOxCAQANCvKceGYYYZeuDQxR5M9mD0C1gYVpIum9RG49-b-AOvxt=
yQSY1G4MBWHFIwnzEISoB6a9RupRFUtOoWBNtcgJrF9OisQ8uWQZynMEtpi3rMvrmiDH4ie-ief=
-efvD_ycc7l-TB9lF51nK81rpDkIl7wRYQuDlYm9AvihoES82qO2Ed7TmSrfvX70GPv333c_50z=
ppTeJlw_tut1e_8LAAD__xqLOHg"></p>
<img width=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.walmart=
=2Ecom/o/eJwczEtOxDAMANDTNMvKiV07XWTRCb=
NggUB8DhA3LhOp7UilAnF7JC7waioLMpmz5Dky=
CAJFd0ux2rhosaForKgDFfOkQT3OI6CgaylAQGBgLygh9sGTijflUaFqXDqCw9by2_-UdSvH2c_=
3zbV9btX287GmyWe5yCD4IEKX4CcmHEbEK0bKzJM7UrXvtu9tvq_2tbXzRrEj-NxKW_-xM-WcXz=
qc8sfb-_PT9fUvAAD__xODO0Q">
</blockquote></div>
<img width=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.walmart=
=2Ecom/o/eJwczMFOwzAMANCvaY6VHbu2c8ihCz=
0g7YDgC7ImHZG6TCoViL9H4gdeiXkj4epqRDEB=
Zc_BfcabrIShrhllgs3IMFihDRi9WrCba9GDJxAQ1El9GLF4Aw-gomwsMDAcdc-_40_eH_k4x_X=
5cK2vrdR-vpY4Y9KLTkovqnzxOAvTFIgWMk4iszti69tzYCj1q917Pfb23fr93zljSultoPljuV=
6X978AAAD__0hVNs8">
