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Date: Tue, 06 Jun 2023 17:21:52 +0000
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Subject: Re: Re: Please contact the customer - Delivered to Wrong Location/LAD #Ref
 2023060500313782
From: Devin smith <c-A1C7B7573D774B21A6435933E384C66A@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<div dir=3D"auto">Can I have the photo where it was delivered?=C2=A0</div><=
br><div class=3D"gmail_quote"><div dir=3D"ltr" class=3D"gmail_attr">On Tue,=
 Jun 6, 2023, 12:33 PM Designer Living Inc. &lt;<a href=3D"mailto:s-A1C7B75=
73D774B21A6435933E384C66A@relay.walmart.com">s-A1C7B7573D774B21A6435933E384=
C66A@relay.walmart.com</a>&gt; wrote:<br></div><blockquote class=3D"gmail_q=
uote" style=3D"margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1e=
x"><p>Hello <span>Devin</span>-</p><p>=C2=A0</p><p>FedEx confirmed delivery=
 of this package tracking no. 399116538150, and provided a photo of where t=
he package delivered.=C2=A0 Unfortunately based on these conditions, we are=
 unable to assist further with your claim at this time.=C2=A0 You may want =
to file a police report or file a claim with your homeowners insurance.</p>=
<p>=C2=A0</p><p>Thank you,</p><p>Kyle</p><p>Customer Service Rep.</p><p>Des=
igner Living</p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p><br></p><p>I have not received anyt=
hing yet. I have checked with neighbors and they said they haven&#39;t seen=
 it.</p><p><br></p><p>On Tue, Jun 6, 2023, 10:03 AM <a href=3D"mailto:info@=
designerliving.com" target=3D"_blank" rel=3D"noreferrer">info@designerlivin=
g.com</a> &lt;<a href=3D"mailto:s-A1C7B7573D774B21A6435933E384C66A@relay.wa=
lmart.com" target=3D"_blank" rel=3D"noreferrer">s-A1C7B7573D774B21A6435933E=
384C66A@relay.walmart.com</a>&gt; wrote:<br></p><blockquote class=3D"gmail_=
quote" style=3D"margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1=
ex"><p>You have a message from Designer Living Inc. - Walmart.com =C2=A0</p=
><p><br></p><hr><p><br></p><p><strong> Sales Order Id: </strong>=C2=A020001=
0972883675</p><p><strong> Item: </strong>=C2=A0 Comfort Spaces Pink/Blue 4-=
Piece Microfiber Comforter Set Kids Bedding Sets, Full/Queen, Size: Full/Qu=
een</p><p><br></p><p><br></p><p>Hello=C2=A0Devin/ Walmart-</p><p>=C2=A0</p>=
<p>Thank you for your email.=C2=A0 Upon checking with FedEx, FedEx confirme=
d that the order was delivered to the registered address when making the pu=
rchase.=C2=A0 We ask that you first check with other family members, neighb=
ors and around the outside of your home to ensure the package was not=C2=A0=
 misplaced.=C2=A0</p><p>=C2=A0</p><p>Sincerely,</p><p>=C2=A0</p><p>Kyle</p>=
<p>Designer Living Customer Service</p><p>1-888-879-8790</p><p><a href=3D"m=
ailto:info@designerliving.com" target=3D"_blank" rel=3D"noreferrer">info@de=
signerliving.com</a></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p><br></p><p>Dear Designer Livi=
ng Inc.=C2=A0</p><p><br></p><p>** THIS IS AN ESCALATION **</p><p><br></p><p=
>This is Walmart Customer Care, contacting you on behalf of the customer fo=
r the order below. The customer is receiving a copy of this message.</p><p>=
<br></p><p><strong> Customer Name:</strong>=C2=A0Devin smith</p><p><strong>=
Customer Order Number:</strong>=C2=A0200010972883675</p><p><strong>Purchase=
 Order No:</strong>=C2=A0108815439785743</p><p><strong> Reason for Contact:=
 </strong>=C2=A0Delivered to Wrong Location/LAD</p><p><strong> Item name/nu=
mber: </strong>=C2=A0 Comfort Spaces Pink/Blue 4-Piece Microfiber Comforter=
 Set Kids Bedding Sets, Full/Queen, Size: Full/Queen/473435709</p><p><stron=
g> Agent message: </strong>=C2=A0 order didn&#39;t arrive ; please assist /=
</p><p><br></p><p><br></p><p><strong>What you need to do now:</strong></p><=
p>1. Reply to this message to contact the customer, and do so within 48 hou=
rs, per the guidelines outlined in the <a href=3D"https://sellerhelp.walmar=
t.com/s/guide?article=3D000006402#Customer_Service_Requirements" target=3D"=
_blank" rel=3D"noreferrer">Marketplace Seller Customer Care Requirements.</=
a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</p><p><br></p><p><br></p><p>Th=
ank you,=C2=A0<br> Your Walmart Customer Care Team</p><p><br></p><p><img wi=
dth=3D"1px" height=3D"1px" alt=3D"" src=3D"http:///ueditor/net/upload/image=
/20230606/6382163167931105873698655"></p><p><br></p><hr><p><br></p><p>Walma=
rt Customer Service Team</p><p><br></p><img width=3D"1px" height=3D"1px" al=
t=3D"" src=3D"http://cccp.relay.walmart.com/o/eJwczE1OxSAQAODTlGUzMNMBFiz68=
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ote><p><img width=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.=
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</blockquote></div>
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