Subject: Please contact the customer - Damaged/Missing Parts/Not Received
From: Walmart Customer Care <[email-masked]>
To: Designer Living Inc. <[email-masked]>
Date: Sun, 04 Jun 2023 17:38:10 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Carla Furtado

Customer Order Number: 200011086784065

Purchase Order No: 108815233957247

Reason for Contact:  Damaged/Missing Parts/Not Received

Item name/number:   Comfort Spaces Bed in a Bag Microfiber 9-Piece Yellow Botanical Comforter Sets Down Alternative with Sheet Set and Side Pockets, King, Size: King/2546031851

Agent message:   Dear seller,

CX received the item she would like a refund for since it was damaged and parts were missing and its a bad quality she would like a refund for it please prosed with a refund.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team