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Date: Wed, 31 May 2023 16:55:17 +0000
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Subject: Please contact the customer - Damaged/Missing Parts/Not Received
From: Walmart Customer Care <a-21A77EBEA8244D7E9535535495534F3D@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<div dir=3D"ltr">
    <div> Dear Designer Living Inc.&nbsp;</div>
    <div><br></div>
    <div> ** THIS IS AN ESCALATION **</div>
    <div><br></div>
    <div> This is Walmart Customer Care, contacting you on behalf of the cu=
stomer for the order below. The customer is receiving a copy of this messag=
e.</div>
   <div><br></div>
    <div><b> Customer Name:</b>&nbsp;Roshini Kamanur Ganesh</div>
    <div> <b>Customer Order Number:</b>&nbsp;200011058969228</div>
    <div> <b>Purchase Order No:</b>&nbsp;108813992532643</div>
    <div><b> Reason for Contact: </b>&nbsp;Damaged/Missing Parts/Not Receiv=
ed</div>
    <div><b> Item name/number: </b>&nbsp; Comfort Spaces King Comforter Set=
 with Bed skirt Microfiber 5-Piece  Floral Printed Comforter Set, Blush/Gra=
y, Size: King, Actual Color: Blush/Gray/1338201537 </div>
    <div><b> Agent message: </b>&nbsp; Customer has received the item but u=
pon using it and washing the item with the instructions provided the item i=
s not the same. The customer is willing to return the one they have but do =
not have the packaging it came in to put the item back into to, the custome=
r would like to have a replacement on the item. Please look into this and p=
rovide the customer with a solution asap. </div>
    <div><br></div>
    <div><br></div>
<div><b>What you need to do now:</b></div>=20
<div> 1. Reply to this message to contact the customer, and do so within 48=
 hours, per the guidelines outlined in the <a href=3D"https://sellerhelp.wa=
lmart.com/s/guide?article=3D000006402#Customer_Service_Requirements">Market=
place Seller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</div>=20
<div><br></div>
 <div><br></div>
    <div>Thank you,&nbsp;<br>
     Your Walmart Customer Care Team</div>
    <br>
</div><img width=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.w=
almart.com/o/eJwczF1KxDAQAODTtI8lk5nJJA95qN0Iwj6IniC_a6CbhVoUby_sBb7iY0NDda=
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