Received-SPF: pass (google.com: domain of partnerhelp=wal-mart.com__1aus7o1lhysdxx6p@moodpw84mfvv.61-zktceao.na209.bnc.salesforce.com designates 13.110.78.166 as permitted sender) client-ip=13.110.78.166;
Date: Fri, 26 May 2023 16:56:32 +0000 (GMT)
From: Walmart Partner Support <partnerhelp@wal-mart.com>
To: "info@designerliving.com" <info@designerliving.com>
Message-ID: <i6umP000000000000000000000000000000000000000000000RV9Z2500fvSH3Eh7Q-q1YfCq6XMZRg@sfdc.net>
In-Reply-To: <CAOQyMc7Pzk1Y15=XcMVvJ+xJtiNMHtuVhcpaW8Cdtw27=7hb=A@mail.gmail.com>
References: <5008Y00002BsSCC.pdLxWKN9SuCqxynBjqDK8Q.qVrDt9lpAKylWOH75LSH5rhbtZNVQHmG5hzxXnRKw+4=.8Y0000011V1w@sfdc.net>
 <CAOQyMc7Pzk1Y15=XcMVvJ+xJtiNMHtuVhcpaW8Cdtw27=7hb=A@mail.gmail.com>
Subject: RE: EXT: Re: Need more info for dispute case #05106111    [
 ref:_00D61ZKTc._5008Y2BsSCC:ref ]
MIME-Version: 1.0
Content-Type: multipart/alternative; 
	boundary="----=_Part_4855_2085279188.1685120192930"
X-mail_abuse_inquiries: http://www.salesforce.com/company/abuse.jsp
X-SFDC-TLS-NoRelay: 1
X-SFDC-Binding: 1WrIRBV94myi25uB
X-SFDC-EmailCategory: quickActionEmail
X-SFDC-EntityId: 5008Y00002BsSCC
X-SFDC-Interface: internal

------=_Part_4855_2085279188.1685120192930
Content-Type: text/plain; charset=UTF-8
Content-Transfer-Encoding: quoted-printable

Hello Linda,

Thank you for reaching out to Walmart Partner Support. I hope this finds yo=
u having a great day.

I understand your concern with the return you received for the order#200010=
930034281. Please attempt to retrieve the correct item from the customer vi=
a email. Please use the encrypted customer email address that corresponds w=
ith this order.

Please allow the customer 48 hours to respond. If you do not come to a reso=
lution with the customer, please reach back to us and provide all email doc=
umentation, indicating you attempted to obtain your item back from this cus=
tomer.

I look forward to your reply, so we can get this resolved for you. Your cas=
e status has been updated to =E2=80=9CNeeds Info=E2=80=9D status and you wi=
ll have five days to reply with the requested information for your case to =
remain open.

If we do not hear back within this time frame, your case will automatically=
 be updated to a Closed status and any further questions will require the c=
reation of a new case.

Warm Regards,
Prasanth N
Walmart Partner Support
ref:_00D61ZKTc._5008Y2BsSCC:ref
------=_Part_4855_2085279188.1685120192930
Content-Type: text/html; charset=UTF-8
Content-Transfer-Encoding: 7bit

<html>
<head>
	<title></title>
</head>
<body>Hello Linda,<br />
<br />
Thank you for reaching out to Walmart Partner Support. I hope this finds you having a great day.<br />
<br />
I understand your concern with the return you received for the order#200010930034281. Please attempt to retrieve the correct item from the customer via email. Please use the encrypted customer email address that corresponds with this order.&nbsp;<br />
<br />
Please allow the customer 48 hours to respond. If you do not come to a resolution with the customer, please reach back to us and provide all email documentation, indicating you attempted to obtain your item back from this customer.<br />
<br />
I look forward to your reply, so we can get this resolved for you. Your case status has been updated to &ldquo;Needs Info&rdquo; status and you will have five days to reply with the requested information for your case to remain open.&nbsp;<br />
<br />
If we do not hear back within this time frame, your case will automatically be updated to a Closed status and any further questions will require the creation of a new case.<br />
<br />
Warm Regards, &nbsp;<br />
Prasanth N<br />
Walmart Partner Support &nbsp;<img src="https://gecrm.my.salesforce.com/servlet/servlet.ImageServer?oid=00D61000000ZKTc&esid=0188Y00001BaofS&from=ext"><br><br>ref:_00D61ZKTc._5008Y2BsSCC:ref</body>
</html>
------=_Part_4855_2085279188.1685120192930--