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Subject: Please contact the customer - Return/Replace - Incorrect Item Received
From: Walmart Customer Care <a-9DA8B8B33A3345BF8AEDB241D4C5F414@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<div dir=3D"ltr">
    <div> Dear Designer Living Inc.&nbsp;</div>
    <div><br></div>
    <div> ** THIS IS AN ESCALATION **</div>
    <div><br></div>
    <div> This is Walmart Customer Care, contacting you on behalf of the cu=
stomer for the order below. The customer is receiving a copy of this messag=
e.</div>
   <div><br></div>
    <div><b> Customer Name:</b>&nbsp;John Manick</div>
    <div> <b>Customer Order Number:</b>&nbsp;200010983149928</div>
    <div> <b>Purchase Order No:</b>&nbsp;108814197053680</div>
    <div><b> Reason for Contact: </b>&nbsp;Return/Replace - Incorrect Item =
Received</div>
    <div><b> Item name/number: </b>&nbsp; Comfort Spaces Spring Microfiber =
3-Piece Pink Floral Striped Floral Twin/Twin XL Comforter Set, Size: Twin/5=
84087840 </div>
    <div><b> Agent message: </b>&nbsp; Customer received the incorrect item=
 as the cx ordered a Twin size and instead received a a Twin/Twin. Please i=
ssue the cx with a replacement for the correct item or please issue the cx =
with a refund </div>
    <div><br></div>
    <div><br></div>
<div><b>What you need to do now:</b></div>=20
<div> 1. Reply to this message to contact the customer, and do so within 48=
 hours, per the guidelines outlined in the <a href=3D"https://sellerhelp.wa=
lmart.com/s/guide?article=3D000006402#Customer_Service_Requirements">Market=
place Seller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</div>=20
<div><br></div>
 <div><br></div>
    <div>Thank you,&nbsp;<br>
     Your Walmart Customer Care Team</div>
    <br>
</div><img width=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.w=
almart.com/o/eJwczE1qxCAUB_DTxGV4-v6auHCRr4HCLEp7AkefUyHjQBpaevvCXOCXQyzsIE=
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vHc8fW7X6_bxHwAA__-Z7jl1">