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From: Lisa Petros <lisa.petros@jlahome.com>
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Date: Tue, 23 May 2023 13:09:46 -0700
Message-ID: <d8356c6a796350c181127ea25783850d@mail.gmail.com>
Subject: RE: Return of item that does not belong to order TRK 398018155476
To: info@designerliving.com, JLA Customer Service <jlacs@jlahome.com>
Content-Type: multipart/alternative; boundary="00000000000014fa3605fc61f818"

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Is there any customer name or anything on it?  I am assuming it is a
Walmart return so I need to confirm with name.



Thank you,



Lisa Petros

Customer Service Director

E&E Co., Ltd dba JLAHome.

925-583-9301



*From:* Customer Service info@designerliving.com [mailto:
info@designerliving.com]
*Sent:* Tuesday, May 23, 2023 11:55 AM
*To:* JLA Customer Service
*Subject:* Fwd: Return of item that does not belong to order TRK
398018155476







---------- Forwarded message ---------
From: *Kristal Groover* <kristal.groover@ship8.com>
Date: Wed, May 24, 2023 at 1:37=E2=80=AFAM
Subject: Return of item that does not belong to order TRK 398018155476
To: <info@designerliving.com>, Tameki West <tameki.west@ship8.com>, Steven
Adams <steven.adams@ship8.com>



Customer service -



Please see attached photos of return label (I am unable to identify the
customers name) and the item returned.



This item does not belong to our warehouse.



Please advise how to proceed.

We will hold the item until the end of the week 05/26/23. If no response is
received, the item will be disposed.





Kristal Groover

Operations Manager

--00000000000014fa3605fc61f818
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<html><head><meta http-equiv=3D"Content-Type" content=3D"text/html; charset=
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--></style></head><body lang=3D"EN-US" link=3D"blue" vlink=3D"purple"><div =
class=3D"WordSection1"><p class=3D"MsoNormal"><span style=3D"font-size:11.0=
pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1f497d">Is=
 there any customer name or anything on it?=C2=A0 I am assuming it is a Wal=
mart return so I need to confirm with name.</span></p><p class=3D"MsoNormal=
"><span style=3D"font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;san=
s-serif&quot;;color:#1f497d">=C2=A0</span></p><p class=3D"MsoNormal"><span =
style=3D"font-size:10.0pt;font-family:&quot;Arial&quot;,&quot;sans-serif&qu=
ot;;color:#1f497d">Thank you,</span></p><p class=3D"MsoNormal"><span style=
=3D"font-size:10.0pt;font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;c=
olor:#1f497d">=C2=A0</span></p><p class=3D"MsoNormal"><span style=3D"font-s=
ize:10.0pt;font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;color:#1f49=
7d">Lisa Petros</span><span style=3D"font-size:11.0pt;font-family:&quot;Cal=
ibri&quot;,&quot;sans-serif&quot;;color:#1f497d"></span></p><p class=3D"Mso=
Normal"><span style=3D"font-size:10.0pt;font-family:&quot;Arial&quot;,&quot=
;sans-serif&quot;;color:#1f497d">Customer Service Director</span><span styl=
e=3D"font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot=
;;color:#1f497d"></span></p><p class=3D"MsoNormal"><span style=3D"font-size=
:10.0pt;font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;color:#1f497d"=
>E&amp;E Co., Ltd dba JLAHome.</span><span style=3D"font-size:11.0pt;font-f=
amily:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1f497d"></span></p>=
<p class=3D"MsoNormal"><span style=3D"font-size:10.0pt;font-family:&quot;Ar=
ial&quot;,&quot;sans-serif&quot;;color:#1f497d">925-583-9301</span><span st=
yle=3D"font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&qu=
ot;;color:#1f497d"></span></p><p class=3D"MsoNormal"><span style=3D"font-si=
ze:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1f4=
97d">=C2=A0</span></p><p class=3D"MsoNormal"><b><span style=3D"font-size:10=
.0pt;font-family:&quot;Tahoma&quot;,&quot;sans-serif&quot;">From:</span></b=
><span style=3D"font-size:10.0pt;font-family:&quot;Tahoma&quot;,&quot;sans-=
serif&quot;"> Customer Service <a href=3D"mailto:info@designerliving.com">i=
nfo@designerliving.com</a> [mailto:<a href=3D"mailto:info@designerliving.co=
m">info@designerliving.com</a>] <br><b>Sent:</b> Tuesday, May 23, 2023 11:5=
5 AM<br><b>To:</b> JLA Customer Service<br><b>Subject:</b> Fwd: Return of i=
tem that does not belong to order TRK 398018155476</span></p><p class=3D"Ms=
oNormal">=C2=A0</p><div><div><p class=3D"MsoNormal"><span style=3D"font-fam=
ily:&quot;Verdana&quot;,&quot;sans-serif&quot;">=C2=A0</span></p></div><p c=
lass=3D"MsoNormal">=C2=A0</p><div><div><p class=3D"MsoNormal">---------- Fo=
rwarded message ---------<br>From: <strong>Kristal Groover</strong> &lt;<a =
href=3D"mailto:kristal.groover@ship8.com">kristal.groover@ship8.com</a>&gt;=
<br>Date: Wed, May 24, 2023 at 1:37=E2=80=AFAM<br>Subject: Return of item t=
hat does not belong to order TRK 398018155476<br>To: &lt;<a href=3D"mailto:=
info@designerliving.com">info@designerliving.com</a>&gt;, Tameki West &lt;<=
a href=3D"mailto:tameki.west@ship8.com">tameki.west@ship8.com</a>&gt;, Stev=
en Adams &lt;<a href=3D"mailto:steven.adams@ship8.com">steven.adams@ship8.c=
om</a>&gt;</p></div><p class=3D"MsoNormal" style=3D"margin-bottom:12.0pt">=
=C2=A0</p><div><div><p class=3D"MsoNormal">Customer service -</p></div><div=
><p class=3D"MsoNormal">=C2=A0</p></div><p class=3D"MsoNormal">Please see a=
ttached photos of return label (I am unable to identify the customers name)=
 and the item returned.</p><div><p class=3D"MsoNormal">=C2=A0</p></div><div=
><p class=3D"MsoNormal">This item does not belong to our warehouse.</p></di=
v><div><p class=3D"MsoNormal">=C2=A0</p></div><div><p class=3D"MsoNormal">P=
lease advise how to proceed.</p></div><div><p class=3D"MsoNormal">We will h=
old the item until the end of the week 05/26/23. If no response is received=
, the item will be disposed.</p></div><div><p class=3D"MsoNormal">=C2=A0</p=
></div><div><p class=3D"MsoNormal">=C2=A0</p></div><div><p class=3D"MsoNorm=
al">Kristal Groover</p></div><div><p class=3D"MsoNormal">Operations Manager=
</p></div><div><p class=3D"MsoNormal">=C2=A0</p></div><div><p class=3D"MsoN=
ormal">=C2=A0</p></div></div></div></div></div></body></html>

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