Subject: Please contact the customer - Other Reason
From: Walmart Customer Care <[email-masked]>
To: Designer Living Inc. <[email-masked]>
Date: Tue, 23 May 2023 17:21:52 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Sarah Harris

Customer Order Number: 200010892255113

Purchase Order No: 108812561116516

Reason for Contact:  Other Reason

Item name/number:   Comfort Spaces Vivian 4-Piece Ivory/Gold Geometric Metallic Print Bedding Comforter Set, Full/Queen, Size: Full/Queen, Actual Color: Ivory/Gold/652933415

Agent message:   walmart associate spoke with tracy user id: taj0085 called from store#1392, they said cx was might be charged $50.74 again they believe they were but don't know the date and they rcvd another comforter dont know what to do with it

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team