Subject: Please contact the customer - Damaged/Missing Parts/Not Received
From: Walmart Customer Care <[email-masked]>
To: Designer Living Inc. <[email-masked]>
Date: Fri, 19 May 2023 17:41:04 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Adam Carver

Customer Order Number: 200010676546880

Purchase Order No: 108801662323129

Reason for Contact:  Damaged/Missing Parts/Not Received

Item name/number:   Comfort Spaces Bed in a Bag Twin-XL Size Down Alternative Microfiber 6-Pieces Daisies Green Floral Comforter Set with Sheet Set, Size: Twin-XL, Actual Color: Green/663782936

Agent message:   Hi, the customer received a defective item, customer requesting a partial refund . Please assist.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team