Subject: RE:Message from Walmart.com Customer, Ref ID: 688EFC8F555E4BB1974EDE56 B89A2439 #Ref 2023051700312684
From: Sandra Ardis <[email-masked]>
To: Designer Living Inc. <[email-masked]>
Date: Thu, 18 May 2023 18:34:15 +0000

Hi Kyle, I am not sure what you are referring too?

Ot only took 5 days to get here from GA to AZ.

It arrived back at Port Wentworth on 5/16 Tuesday 12:16 pm

Are you talking about it has to go to Savannah GA where it started from?

That took 6 hours when you shipped it to me it's been 3 days!

Again would you please kindly process my refund, it does not take 5-7 days!

Sandra

---------- Original Message ----------
From: Designer Living Inc. <[email-masked]>
To: Sandra Ardis <[email-masked]>
Subject: RE:Message from Walmart.com Customer, Ref ID: 688EFC8F555E4BB1974EDE56B89A2439   #Ref 2023051700312684
Date: Wed, 17 May 2023 19:59:39 +0000

Hello Sandra-

Thank you for your email. Your refund is now in process, to complete your refund the product must be returned to our warehouse. Usullay the delivery time will take 5-7 days, after the product reaches our warehouse you will receive your refund.

Sincerely,

Kyle

Designer Living Customer Service

1-888-879-8790

[email-masked]

===============================================================================

Hi Designer Living Inc.,

You have received an inquiry from Sandra Ardis

Hi can you please process my refund. You received the Quilt back yesterday. Fed EX # 397980214597 Sandra Ardis

You can respond to the customer directly by replying to this email. Please respond to this inquiry within 48 hours based on our Marketplace Seller Customer Care Requirements. We will keep a copy of each email sent and received to help resolve disputes, improve customer experience, and assess seller performance.

Thank you,
Walmart Customer Service Team

RefID: 688EFC8F555E4BB1974EDE56B89A2439