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Date: Wed, 17 May 2023 23:49:42 +0000
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Subject: Re: Re: Message from Walmart.com Customer: Where is my order, 200010850558750
 #Ref 2023051400312434
From: Karen Heady <c-A3F676C915BC4A149CD3B180F6B73B87@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<div dir=3D"auto">Thank you.=C2=A0 Please reply with the tracking number.<d=
iv dir=3D"auto"><br></div><div dir=3D"auto">Regards,=C2=A0<br><br><div data=
-smartmail=3D"gmail_signature" dir=3D"auto">Karen Heady<br><a href=3D"mailt=
o:karen.heady@gmail.com">karen.heady@gmail.com</a></div></div></div><br><di=
v class=3D"gmail_quote"><div dir=3D"ltr" class=3D"gmail_attr">On Mon, May 1=
5, 2023, 9:19 AM Designer Living Inc. &lt;<a href=3D"mailto:s-A3F676C915BC4=
A149CD3B180F6B73B87@relay.walmart.com">s-A3F676C915BC4A149CD3B180F6B73B87@r=
elay.walmart.com</a>&gt; wrote:<br></div><blockquote class=3D"gmail_quote" =
style=3D"margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><p>=
Hello Karen=C2=A0/ Walmart -</p><p><br></p><p>Thank you for your quick resp=
onse. We have processed the replacement order. Please allow 5-7 business da=
ys for FedEx Ground delivery.=C2=A0</p><p><br></p><p>Sincerely,</p><p>Kyle<=
/p><p>Designer Living Customer Service</p><p>1-888-879-8790</p><p><a href=
=3D"mailto:info@designerliving.com" target=3D"_blank" rel=3D"noreferrer">in=
fo@designerliving.com</a></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p><br></p><p>Please send =
a replacement if available.=C2=A0=C2=A0</p><p><br></p><p>Thank you,<br><br>=
</p><p>Karen Heady<br><a href=3D"mailto:karen.heady@gmail.com" target=3D"_b=
lank" rel=3D"noreferrer">karen.heady@gmail.com</a></p><p><br></p><p>On Fri,=
 May 12, 2023, 9:25 AM Designer Living Inc. &lt;<a href=3D"mailto:s-A3F676C=
915BC4A149CD3B180F6B73B87@relay.walmart.com" target=3D"_blank" rel=3D"noref=
errer">s-A3F676C915BC4A149CD3B180F6B73B87@relay.walmart.com</a>&gt; wrote:<=
br></p><blockquote class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;border-=
left:1px #ccc solid;padding-left:1ex"><p class=3D"MsoNormal"><span style=3D=
"font-family:Verdana,sans-serif">Hello Karen-</span></p><p class=3D"MsoNorm=
al"><span style=3D"font-family:Verdana,sans-serif">=C2=A0</span></p><p clas=
s=3D"MsoNormal"><span style=3D"font-family:Verdana,sans-serif">FedEx confir=
med that the package was deemed lost, would you like
us to send you a replacement for the order or would you like to process a
refund?</span></p><p class=3D"MsoNormal"><span style=3D"font-family:Verdana=
,sans-serif"><br></span></p><p><span style=3D"font-family:Arial,sans-serif;=
color:black">Sincerely,</span></p><p><span style=3D"font-family:Arial,sans-=
serif;color:black">Kyle</span></p><p><span style=3D"font-family:Arial,sans-=
serif;color:black">Designer Living Customer
Service</span></p><p><span style=3D"font-family:Arial,sans-serif;color:blac=
k">1-888-879-8790</span></p><p><span style=3D"color:black"><a href=3D"mailt=
o:info@designerliving.com" style=3D"color:blue" target=3D"_blank" rel=3D"no=
referrer"><span style=3D"font-family:Arial,sans-serif">info@designerliving.=
com</span></a></span></p><br><p>On Wed, May 10, 2023 at 7:33=E2=80=AFAM Kar=
en Heady &lt;<a href=3D"mailto:c-A3F676C915BC4A149CD3B180F6B73B87@relay.wal=
mart.com" target=3D"_blank" rel=3D"noreferrer">c-A3F676C915BC4A149CD3B180F6=
B73B87@relay.walmart.com</a>&gt; wrote:<br></p><blockquote class=3D"gmail_q=
uote" style=3D"margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,2=
04);padding-left:1ex"><p>Dear Designer Living Inc.,=C2=A0</p><p><br></p><p>=
Karen Heady wants to connect with you for the order below:</p><p><br></p><p=
><strong> Customer Order Number</strong>:=C2=A0 200010850558750</p><p><stro=
ng> Purchase Order No</strong>:=C2=A0 108812046672274</p><p><strong> Reason=
 for Contact: </strong>=C2=A0Where is my order</p><p><strong> Item name/num=
ber:</strong>=C2=A0 Madison Park Merie Faux Suede 4-Piece Stiped Accent Nat=
ural Comforter Set, Full/Queen/1100805608</p><p><br><br></p><p><strong>Cust=
omer Message</strong>:<br></p><p>Order transit status hasn&#39;t changed on=
 over a week.=C2=A0 I&#39;m wondering if there is a problem.=C2=A0 If the i=
tem fails to deliver will I automatically be issued a refund?</p><p><br></p=
><p><strong>What you need to do now:</strong></p><p>1. Reply to this messag=
e to contact the customer, and do so within 48 hours, per the guidelines ou=
tlined in the <a href=3D"https://sellerhelp.walmart.com/s/guide?article=3D0=
00006402#Customer_Service_Requirements" target=3D"_blank" rel=3D"noreferrer=
">Marketplace Seller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</p><p><br><br></p><p>Thank you=
,=C2=A0</p><p>Your Walmart Customer Care Team</p><p><br></p><img width=3D"1=
px" height=3D"1px" alt=3D"" src=3D"http:///ueditor/net/upload/image/2023051=
5/6381973187719086895308066"></blockquote><img width=3D"1px" height=3D"1px"=
 alt=3D"" src=3D"http:///ueditor/net/upload/image/20230515/6381973187726932=
402863668"></blockquote><p><img width=3D"1px" height=3D"1px" alt=3D"" src=
=3D"http:///ueditor/net/upload/image/20230515/6381973187733180718350342"></=
p><img width=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.walma=
rt.com/o/eJwczE1KxTAQAODTNMsy05lkmkUWbfSBC1H8OcCQTHzFtkIpSG8veIGvJm0U2JwlDC=
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8fL8-PYXAAD__7biN2Q">
</blockquote></div>
<img width=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.walmart=
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