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Date: Tue, 16 May 2023 12:01:59 +0000
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Subject: Re: Please contact the customer - Damaged/Missing Parts/Not Received   #Ref
 2023051400312429
From: tamra richard <c-FF72ADE8C3A44038BA3AD678DE77F4A9@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<html><head><meta http-equiv=3D"content-type" content=3D"text/html; charset=
=3Dutf-8"></head><body dir=3D"auto">I did check with neighbors due to me no=
 longer living at that address I was moving Thursday and Friday and the pac=
kage is no where to be found. I have a new address now&nbsp;<br><br><div di=
r=3D"ltr">Sent from my iPhone</div><div dir=3D"ltr"><br><blockquote type=3D=
"cite">On May 15, 2023, at 10:09 AM, s-FF72ADE8C3A44038BA3AD678DE77F4A9@rel=
ay.walmart.com wrote:<br><br></blockquote></div><blockquote type=3D"cite"><=
div dir=3D"ltr">=EF=BB=BF<div dir=3D"ltr">
    <div> You have a message from Designer Living Inc. - Walmart.com &nbsp;=
</div>
    <div><br></div>
    <hr>
    <div><br></div>
    <div><b> Sales Order Id: </b>&nbsp;200010887791540</div>
    <div><b> Item: </b>&nbsp; Comfort Spaces Microfiber 9-Piece Red/Gray Be=
d in a Bag Comforter Set, Size: Queen, Actual Color: Red/Gray </div>
    <div><br></div>
    <div><br></div>

<div> <p>Hello Tamra/ Walmart-</p><p>&nbsp;</p><p>Thank you for your email.=
 Upon checking with FedEx the order was delivered on 5/12/2023 at 11:51 AM =
in the address registered upon making the order. We ask that you first chec=
k with other family members, neighbors and around the outside of your home =
to ensure the package was not misplaced.&nbsp;</p><p>&nbsp;</p><p>Sincerely=
,</p><p>&nbsp;</p><p>Kyle<br></p><p>Designer Living Customer Service</p><p>=
1-888-879-8790</p><p>info@designerliving.com</p><p>=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p><br><=
/p><p>Dear Designer Living Inc.&nbsp;</p><p><br></p><p>** THIS IS AN ESCALA=
TION **</p><p><br></p><p>This is Walmart Customer Care, contacting you on b=
ehalf of the customer for the order below. The customer is receiving a copy=
 of this message.</p><p><br></p><p><strong> Customer Name:</strong>&nbsp;ta=
mra richard</p><p><strong>Customer Order Number:</strong>&nbsp;200010887791=
540</p><p><strong>Purchase Order No:</strong>&nbsp;108812970888787</p><p><s=
trong> Reason for Contact: </strong>&nbsp;Damaged/Missing Parts/Not Receive=
d</p><p><strong> Item name/number: </strong>&nbsp; Comfort Spaces Microfibe=
r 9-Piece Red/Gray Bed in a Bag Comforter Set, Size: Queen, Actual Color: R=
ed/Gray/927183516</p><p><strong> Agent message: </strong>&nbsp; the item ma=
rked delivered but customer never received it please assist with the refund=
 ASAP as the cx will be moving out soon on that address .</p><p><br></p><p>=
<br></p><p><strong>What you need to do now:</strong></p><p>1. Reply to this=
 message to contact the customer, and do so within 48 hours, per the guidel=
ines outlined in the <a href=3D"https://sellerhelp.walmart.com/s/guide?arti=
cle=3D000006402#Customer_Service_Requirements">Marketplace Seller Customer =
Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</p><p><br></p><p><br></p><p>Th=
ank you,&nbsp;<br> Your Walmart Customer Care Team</p><p><br></p><p><img wi=
dth=3D"1px" height=3D"1px" alt=3D"" src=3D"/ueditor/net/upload/image/202305=
15/6381973105259845157621994" data-unique-identifier=3D""></p> </div>
<div><br></div>
<hr>
<div><br></div>
<div>Walmart Customer Service Team</div>
    <br>
</div><img width=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.w=
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