Subject: Your FedEx Claim has been denied
From: FedEx Claims Cargo <[email-masked]>
To: [email-masked]
Date: Tue, 16 May 2023 02:59:58 -0500 (CDT)

Date: May 16, 2023

CASE #

C-107822957

TRACKING / PRO #

397748390906

REFERENCE / CLAIMANT #

DID NOT RECEIVE ORDER

SHIP / RECEIVED DATE

05/09/2023

CLAIM AMOUNT

$52.78

Hello FedEx Customer,

FedEx values your business. We have received and processed your claim request on the shipment referenced above. Unfortunately, upon completing our investigation, we must respectfully decline your claim.

Our records indicate the package was properly delivered to the correct address. Under the terms and conditions governing this shipment, unless a FedEx® Delivery Signature Option is requested at time of shipment, we may deliver shipments to residential locations without signature.

For future shipments, encourage your customers to register for FedEx Delivery Manager ®. FedEx Delivery Manager is a solution that gives residential package recipients more control over their deliveries, and allows them to receive alerts, request a hold for pickup at a convenient location, sign for packages online, provide delivery instructions, and request a vacation hold. Learn more at fedex.com/delivery.

We regret any inconvenience this issue has caused, and hope to be given the opportunity to better serve your future shipping needs.

Sincerely,
Fedex Cargo Claims.

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