Subject: Please contact the customer - Other Reason
From: Walmart Customer Care <[email-masked]>
To: Designer Living Inc. <[email-masked]>
Date: Sun, 14 May 2023 17:55:58 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Oilivia Reed

Customer Order Number: 200010904068611

Purchase Order No: 108813276233251

Reason for Contact:  Other Reason

Item name/number:   Home Essence Spring 7-Piece Coral Down Alternative Bedding with Floral Medallion Print Queen Comforter Set, Size: Queen/606829882

Agent message:   customer contacted stating she has not received the order
Please contact the carrier and help the customer with the item delivered

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team