Subject: Please contact the customer - Damaged/Missing Parts/Not Received
From: Walmart Customer Care <[email-masked]>
To: Designer Living Inc. <[email-masked]>
Date: Sun, 07 May 2023 22:49:17 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Reyna Aguilera

Customer Order Number: 200010992199025

Purchase Order No: 108812150247056

Reason for Contact:  Damaged/Missing Parts/Not Received

Item name/number:   Comfort Spaces 9-Piece Full Size Bed in a Bag Spring Bedding Comforter Set with Sheets and Side Pockets, Blue/Red, Size: Full, Actual Color: Blue/Red/1780179556

Agent message:   marked as delivered; not received- WANTS REPLACEMENT.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team