Subject: Re: customer: Patricia Niemeier, TRK# 3972 6795 9850, Order# 108808143544322 #Ref 2023042400301626
From: Steven Adams <[email-masked]>
To: "[email-masked]" <[email-masked]>, Kristal Groover <[email-masked]>
Cc: "[email-masked]" <[email-masked]>
Date: Thu, 4 May 2023 14:49:12 -0400

Good Afternoon,

Sorry for the delayed response. Yes, that is correct. The item that was
inside the box was MS9944409622-01 instead of IDI10-0029. However when the
driver scans this item the barcode shows MS8144409622-01

Please advise how you would like us to proceed.

Thank You

Steven Adams

Rework Clerk

550 Northport Pkwy

Port Wentworth, GA 31407

*O:*912.373.7778 x 3845

On Tue, Apr 25, 2023 at 6:56 PM [email-masked] <
[email-masked]> wrote:

> Hello Steven-
>
>
> Are you saying the item returned was not Item: IDI10-0029? Did you open
> the package to see what was inside?
>
> I see Walmart already refunded the customer on, 4/20.
>
>
> Helita
>
>
> ===============================================================================
>
>
> Good Afternoon,
>
>
> We just received a return from the following customer. Upon looking up the
> order# in EEC the item number attached is IDI10-0029, However the product
> that was returned was MS9944409622-01. When scanning this product we are
> receiving MS8144409622-01 as the product. Can you please advise if this is
> the correct return label and order number for this return.
>
>
> Please see photo attached for return label and customer information,
>
>
> Thank You
>
>
> Steven Adams
>
> Rework Clerk
>
> 550 Northport Pkwy
>
> Port Wentworth, GA 31407
>
>
>
> *O:*912.373.7778 x 3845
>