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Date: Sat, 29 Apr 2023 23:34:10 +0000
Mime-Version: 1.0
Subject: Re: Message from Walmart.com Customer: Where is my order, 200010890982008 #Ref
 2023041500301364
From: Camille Welch <c-AAB70B2C44A443718B6AA00F197B8244@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<html><head><meta http-equiv=3D"content-type" content=3D"text/html; charset=
=3Dutf-8"></head><body dir=3D"auto">Your reply got lost in my email, my add=
ress is 6 manor cir, apt 5&nbsp;<div>Sanford Maine 04073<br><br><div dir=3D=
"ltr">Sent from my iPhone</div><div dir=3D"ltr"><br><blockquote type=3D"cit=
e">On Apr 20, 2023, at 11:18 AM, Designer Living Inc. &lt;s-AAB70B2C44A4437=
18B6AA00F197B8244@relay.walmart.com&gt; wrote:<br><br></blockquote></div><b=
lockquote type=3D"cite"><div dir=3D"ltr">=EF=BB=BF<div dir=3D"ltr"><div cla=
ss=3D"gmail_default" style=3D"font-family:verdana,sans-serif;font-size:smal=
l"><p class=3D"MsoNormal" style=3D"margin:0cm;font-size:12pt;font-family:&q=
uot;Times New Roman&quot;,serif"><span lang=3D"EN-US" style=3D"font-family:=
Verdana,sans-serif">Hello&nbsp;</span><span lang=3D"EN-US" style=3D"font-fa=
mily:Arial,sans-serif">Camille-</span><span lang=3D"EN-US" style=3D"font-fa=
mily:Verdana,sans-serif"></span></p>

<p class=3D"MsoNormal" style=3D"margin-right:0cm;margin-left:0cm;font-size:=
12pt;font-family:&quot;Times New Roman&quot;,serif"><span lang=3D"EN-US" st=
yle=3D"font-family:Verdana,sans-serif">&nbsp;</span></p>

<p class=3D"MsoNormal" style=3D"margin-right:0cm;margin-left:0cm;font-size:=
12pt;font-family:&quot;Times New Roman&quot;,serif"><span lang=3D"EN-US" st=
yle=3D"font-family:Arial,sans-serif">FedEx
investigation has been completed. We will send you a replacement for the or=
der
that you did not receive. Can you please confirm the address where we
will send the replacement? Thank you!</span><span lang=3D"EN-US" style=3D"f=
ont-family:Verdana,sans-serif"></span></p>

<p class=3D"MsoNormal" style=3D"margin-right:0cm;margin-left:0cm;font-size:=
12pt;font-family:&quot;Times New Roman&quot;,serif"><span lang=3D"EN-US" st=
yle=3D"font-family:Verdana,sans-serif">&nbsp;</span></p>

<p style=3D"margin-bottom:0cm;background-image:initial;background-position:=
initial;background-size:initial;background-repeat:initial;background-origin=
:initial;background-clip:initial;margin-right:0cm;margin-left:0cm;font-size=
:12pt;font-family:&quot;Times New Roman&quot;,serif"><span lang=3D"EN-US" s=
tyle=3D"font-family:Arial,sans-serif;color:black">Sincerely,</span><span la=
ng=3D"EN-US"></span></p>

<p style=3D"margin-bottom:0cm;background-image:initial;background-position:=
initial;background-size:initial;background-repeat:initial;background-origin=
:initial;background-clip:initial;margin-right:0cm;margin-left:0cm;font-size=
:12pt;font-family:&quot;Times New Roman&quot;,serif"><span lang=3D"EN-US" s=
tyle=3D"font-family:Arial,sans-serif;color:black">Kyle</span><span lang=3D"=
EN-US"></span></p>

<p style=3D"margin-bottom:0cm;background-image:initial;background-position:=
initial;background-size:initial;background-repeat:initial;background-origin=
:initial;background-clip:initial;margin-right:0cm;margin-left:0cm;font-size=
:12pt;font-family:&quot;Times New Roman&quot;,serif"><span lang=3D"EN-US" s=
tyle=3D"font-family:Arial,sans-serif;color:black">Designer Living Customer
Service</span><span lang=3D"EN-US"></span></p>

<p style=3D"margin-bottom:0cm;background-image:initial;background-position:=
initial;background-size:initial;background-repeat:initial;background-origin=
:initial;background-clip:initial;margin-right:0cm;margin-left:0cm;font-size=
:12pt;font-family:&quot;Times New Roman&quot;,serif"><span lang=3D"EN-US" s=
tyle=3D"font-family:Arial,sans-serif;color:black">1-888-879-8790</span><spa=
n lang=3D"EN-US"></span></p>

<p style=3D"margin:3.75pt 0cm;background-image:initial;background-position:=
initial;background-size:initial;background-repeat:initial;background-origin=
:initial;background-clip:initial;font-size:12pt;font-family:&quot;Times New=
 Roman&quot;,serif"><span lang=3D"EN-US" style=3D"color:black"><a href=3D"m=
ailto:info@designerliving.com" style=3D"color:blue"><span style=3D"font-fam=
ily:Arial,sans-serif">info@designerliving.com</span></a></span><span lang=
=3D"EN-US"></span></p></div></div><br><div class=3D"gmail_quote"><div dir=
=3D"ltr" class=3D"gmail_attr">On Tue, Apr 18, 2023 at 12:54=E2=80=AFAM <a h=
ref=3D"mailto:info@designerliving.com">info@designerliving.com</a> &lt;<a h=
ref=3D"mailto:info@designerliving.com">info@designerliving.com</a>&gt; wrot=
e:<br></div><blockquote class=3D"gmail_quote" style=3D"margin:0px 0px 0px 0=
=2E8ex;border-left:1px solid rgb(204,20=
4,204);padding-left:1ex"><p>Hello Cami=
lle&nbsp;/ Walmart-</p><p>&nbsp;</p><p>Thank you for your email. We are sor=
ry to hear your order has not arrived. We confirmed your order was shipped =
on 03/20 on tracking # 395936392930. Unfortunately, we cannot see further i=
nto FedEx's system as to why there have been no scans for this package; the=
refore, we have opened a lost package investigation with FedEx. Generally, =
this will take anywhere between 1-8 business days to resolve; however, it c=
an be completed sooner. Once FedEx completes their investigation, they will=
 notify us of the results; and we in turn will contact you with an update. =
We appreciate your patience while the investigation is in progress. Thank y=
ou!</p><p><br></p><p>Sincerely,</p><p>Trisha</p><p>Designer Living Customer=
 Service</p><p>1-888-879-8790</p><p><a href=3D"mailto:info@designerliving.c=
om" target=3D"_blank">info@designerliving.com</a></p><p><br></p><p>=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D</p><p><br></p><p>Dear Designer Living Inc.,&nbsp;</p><p><br></p><p>C=
amille Welch wants to connect with you for the order below:</p><p><br></p><=
p><strong> Customer Order Number</strong>:&nbsp; 200010890982008</p><p><str=
ong> Purchase Order No</strong>:&nbsp; 108807836580801</p><p><strong> Reaso=
n for Contact: </strong>&nbsp;Where is my order</p><p><strong> Item name/nu=
mber:</strong>&nbsp; Comfort Spaces Natalie Microfiber 9-Piece Floral Blue/=
Red Comforter Set with Sheet Set, Queen/1772840977</p><p><br><br></p><p><st=
rong>Customer Message</strong>:<br></p><p>My order is almost a month late</=
p><p><br></p><p><strong>What you need to do now:</strong></p><p>1. Reply to=
 this message to contact the customer, and do so within 48 hours, per the g=
uidelines outlined in the <a href=3D"https://sellerhelp.walmart.com/s/guide=
?article=3D000006402#Customer_Service_Requirements" target=3D"_blank">Marke=
tplace Seller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</p><p><br><br></p><p>Thank you=
,&nbsp;</p><p>Your Walmart Customer Care Team</p><p><br></p><p><img width=
=3D"1px" height=3D"1px" alt=3D"" src=3D"http:///ueditor/net/upload/image/20=
230417/6381732200097597548001847" data-unique-identifier=3D""></p></blockqu=
ote></div>
<img width=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.walmart=
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</div></blockquote></div><img width=3D"1px" height=3D"1px" alt=3D"" src=3D"=
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